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Review of WestJet

WestJet reviews

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3 reviews
Washington, DC 20590, US
Tel: 1-877-737-7001
investor_relations@westjet.com

3 Reviews From Our Community

All Reviews

bryanb68
2 reviews
0 helpful votes
2/12/18

Flying from Belize to Winnioeg via Toronto. While in line in Belize received an email stating that our flight from Toronto to winnipeg had been cancelled today. He attendant in Belize told us it was due to weather. Our flight was at 10 pm it was currently 11:30 an. Got to Toronto went to WestJet counter and asked what was going on. She said nothing why and I explained what happened. She told us that our flight to winnipeg had just left and we had missed it. We didnt ha e a boarding pass for that flight. They put us in a hotel for the now 4 hour wait till the 5:30 am flight to winnipeg as that is all there was apparently. I had a 14 year old that I needed to find accommodation in winnipeg for and a dog that need to be let out and fed. The attendant in Toronto said she could offer us $150 each but we should call in and get more. Since then Jan 14. I have sent 3 emails with no response what so ever. Phones once and was told to take $100 each or move on. Feb 12 today

josephinea1
5 reviews
12 helpful votes
3/3/16

be careful
your cheap flight is about to become more expensive than you thought

international flights should not be charging per meal let alone $20
they should also allow you to inform them of an allergy not tell you wait and see what's available

I have never heard of international flights charging for the first bag either yet here we are
and of course we find out after we book a non refundable ticket which is also our travel agents fault as well but non the less it shouldn't be this way in the first place
on any flight, and I fly a lot, I have never had to pay to reserve a coach seat yet here I am

now I'm stuck because I refuse to give them a dime extra than I have to, I will be hungry, and seated away from my spouse because they don't have the common sense or decency to book it this way in the first place

I wont ever fly with them and I would not recommend them to anyone!

justinh49
4 reviews
1 helpful vote
12/14/13

http://www.youtube.com/watch?v=zIEIvi2MuEk

See that video above. Creative way to do marketing. The "new" airlines in the US are all fantastic. Can't say the same about United and the other ones.

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