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West Elm has a rating of 3.49 stars from 53 reviews, indicating that most customers are generally satisfied with their purchases. West Elm ranks 152nd among Furniture sites.
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Very dependable quality, good shipping. Solid Value. Bought the Kanto Dinnerware Set. Very stylish, mod, good quality
I had a delivery due for furniture I had ordered months ago. I got the window for the time frame and then received an update that my item was due at 813 am. When it didnt arrive I called back and they told me it was one stop away. Then I got an email that said the delivery was cancelled -they stated the truck was not able to locate the items and they will let me know when they find them. I gave up my morning work and lost money...this company it TERRIBLE
West Elm has everything and it is all quality. The moto "you pay for what you get" is 100% true. Between Pottery Barn, West Elm & Williams & Sonoma & Grandin Road my house gets furnishined. Chic, quality, different and there is ALWAYS something new that you "just have to have". A lot of people would be crying at paying $109.99 for pillow covers but they last. We use our home, we live in it. The rugs we bought from West Elm have brought such pops of color and have held up so well that I do love to tell people where we got them. I don't like to decorate like everyone else, I love color and bright open spaces. It exudes happiness and if you go to West Elm you feel happy. Go to their website you are happy. I have had to return something because it did not fit in but I guarantee I bought something else. Customer service is excellent, I have never had a problem with them. It goes back on my card immediately. Love, love, love WE!
I've ordered online and been in the stores. The sales staff is extremely helpful, and the merchandise is ultra-cool without the ultra-price.
Every time I walk into WestElm I find things that I want to buy. I recently ordered two Tulip Chairs in fun colors (so they are being special ordered) and I can't wait to get them into my newly decorated (and more modern) living room!
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west elm offers modern furniture and home decor featuring inspiring designs and colors. Create a stylish space with home accessories from west elm.
Hello Lorie,
Thank you for being a fan and sharing West Elm is your Happy Place!
Cheers,
West Elm Social Media Team