I have purchased a VPS service which turned out to be unusable as their international connection is pretty bad (50KB/s to some regions). After demonstrating the technical issue I tried to cancel the service, but they never issued a refund. It's been 3 weeks since I have formally asked for termination. They always reply with "Colleauges process them gradually"
I've been hosting with Wedos for about 1 year, my server was never offline, i didn't have any problems whatsoever, they also have 24/7 live chat...they could improve a bit on their english and maybe add an english version of the website but other than that i have nothing else to complain about.
I have a friend who is hosting with them for 2years+, he hasn't had any problems with them either.
Quality services at good prices with no hidden fees.
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