• Wedding Tropics

Wedding Tropics

Overview

Wedding Tropics has a rating of 4.64 stars from 1,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wedding Tropics most frequently mention customer service, great quality, and linen pants. Wedding Tropics ranks 6th among Men's Clothing sites.

  • Service
    38
  • Value
    12
  • Shipping
    12
  • Returns
    7
  • Quality
    92

Proactively asks for customer feedback

This company responds to reviews on average within 2 hours

Positive reviews (last 12 months): 93.3%
Positive
166
Neutral
6
Negative
6

Instant Feedback

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What reviewers want you to know

Positive highlights

  • I highly recommend these folks for your beach wedding attire.
  • good customer service answer questions, offered options.

Critical highlights

No critical highlights yet

How would you rate Wedding Tropics?
Business's Favorite Review

“Fast Service”

K S.
3/31/20

My sister's wedding was planned a few weeks before it happened. Wedding Tropics sent my shirts (for me & my son) quickly. When there was a size discrepancy, the return was easy & I received the shirt long before the big day (due to the global pandemic the date moved up 10 days)! They're great and do their best to meet your schedule. Will definitely use them in the future!

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Top Positive Review

“Awesome!”

Susan F.
7/17/20

Fast delivery. Product was everything I hoped for and better. Bought a beautiful ocean blue linen shirt for my nephew to propose in. He looked so Handsome!

Reviews (1,639)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (170) wedding tropics (73) beach wedding (39) linen pants (21) quality product (24)
Thumbnail of user tchamplin543
4 reviews
0 helpful votes
March 11th, 2024

Love so much. Everything I purchase arrived as described and quality fabrics. Enjoy shopping for kitchen, outdoors, indoors, clothing, footwear and more gadgets. Safe site to shop and quick shipping. Keep me updated on the status of my order and if a part of my order cannot be fullfilled they reimburse me immediately and email me to let me know.

Thumbnail of user teresac1602
1 review
0 helpful votes
January 3rd, 2024
Verified purchase

I live in Hawaii and decided to elope. We needed the clothes fast and got them in 2 days which is almost impossible here on island. Great quality material and excellent customer service. Thank you.

Thumbnail of user iolak2
2 reviews
2 helpful votes
August 8th, 2020

Keli Smith of Wedding Tropics has been wonderful to work with. We had some late-in-process orders for my daughter's beach wedding, and Keli talked me through style options and delivery times. She promptly resolved an issue that arose, and my 2 orders both arrived earlier than expected (hugely appreciated during this busy time!). The attire is perfect for the big day, and the customer service has been stellar. Highly recommend!

Thumbnail of user leep547
1 review
0 helpful votes
January 28th, 2024
Verified purchase

The shirt is beautiful and nice quality. Customer service was very helpful in correcting my order to get exactly what I needed for my sisters wedding.

Thumbnail of user jamesk3861
1 review
0 helpful votes
February 23rd, 2024
Verified purchase
• Updated review

I had trouble trying to get my inseam measurement placed on my Linen pant order. Kevin Baldwin from your staff called me very quickly and explained how you get tailoring done on the website. He was very helpful and I am a now happy customer. I have talked to several family wedding members who have also ordered Linen shirts and Linen pants from Weeding Tropics and all are pleased with the quality and pricing for your clothing. Looking forward to wearing my Linen Shirt and Linen pants at our Key West Beach Wedding. Jim Kelley

Tried to put inseam size 29 in but unable to do so
March 2nd, 2024
Verified site experience
• Previous review

Tried to put inseam size 29 in but unable to do so. Did not want all the other measurements.

* Wedding Tropics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user zacharyr344
1 review
0 helpful votes
December 20th, 2023
Verified purchase

Wonderful experience and products. The linen pants and shirt are a dream to wear. Can't wait to take them on our upcoming Caribbean vacation!

All items received in a timely manner. I was quickly informed on an item that ended up out of stock item. I was unable to decide on a replacement while on the call. They were flexible and refunded the amount so I could choose another item when my schedule allowed. That item showed up quickly and in time for our trip. Will definitely shop again.

Thumbnail of user noahb129
1 review
1 helpful vote
June 8th, 2021
Verified purchase

An associate followed up by email promptly regarding my order; there were some stock issues with exactly what I had ordered. She quickly helped find an alternate stitch color that I think actually ended up being a nicer match for our special day, got it shipped promptly and arrived as expected. Nice quality shirt, I looked my best when it mattered! Thanks!
Noah

As previously described, very helpful in finding a great alternate as my first choice was out of stock. Very responsive.

Reason I chose this business:

Other good reviews.

Service
Quality
Thumbnail of user jeffn955
1 review
0 helpful votes
March 25th, 2024
Verified purchase
• Updated review

I suppose I should be happy just to have gotten garments I like with some response from Customer Service. And the Wedding Tropics items are excellent quality at good prices. I had a great deal of difficulty getting the answer to a simple question: What exact color is one of the items featured in a photo on the website? Wouldn't think this would require multiple conversations and emails, yet it did.

I am also still waiting for credit on two items that were returned roughly a month ago. You process my payments promptly, and the ordered items arrive in a timely fashion. Should be no different with credits for returned merchandise!

Thumbnail of user kevinb112
Kevin B. – Wedding Tropics Rep

From what I know of the conversation, the customer asked for a fabric sample and was told we no longer provide fabric samples. If there was difficulty beyond that, I am not aware but I do apologize for any inconvenience it may have caused just the same.

As for the refund, it all depends on what day we received the return, not the day it is shipped. We pay for the cheapest slowest shipping method for returns to keep costs in check. The refund is in process.

Good options
January 13th, 2024
Verified site experience
• Previous review
Thumbnail of user bethp564
1 review
0 helpful votes
March 26th, 2024
Verified purchase

Bought linen pants for my mother to wear at my wedding. Arrived in a timely manner, very well made, fit well. Only issue is the button hole is sewn too small to get the button through, but we just cut the hole larger with a knife. Easy fix. Overall, very happy!

Thumbnail of user spencers240
1 review
0 helpful votes
March 26th, 2024
Verified purchase
• Updated review

The vest I ordered, and had custom sized based on my measurements at home, fits perfectly and looks exactly how I expected. Wedding Tropics also did an amazing job expediting delivery so that my vest made it in time for my wedding. Can't say thank you enough for that.

Great experience, but the vest I purchased had a bunch...
February 24th, 2024
Verified site experience
• Previous review

Great experience, but the vest I purchased had a bunch of colors and there were only pictures for three of them. Need pictures for each color to know what I'm buying.

Thumbnail of user robertd5399
1 review
0 helpful votes
February 26th, 2024
Verified purchase

Once I picked out what I wanted the ordering process was painless. I had to return one item and Harry was extremely helpful. Would recommend Wedding Tropics!

Thumbnail of user jm1233
1 review
0 helpful votes
May 24th, 2021
Verified purchase

Had some issues returning to shop and adding items to the cart, but got it to work. Delivery was quick. The clothing decent quality, reasonable fit and as expected. Thank you.

Reason I chose this business:

Referred by the groom

Reason I chose this product:

I was instructed by the groom

Quality
Thumbnail of user porschiap1
1 review
0 helpful votes
August 10th, 2023
Verified purchase

The website gave me a little trouble but the clothes I ordered came very quickly and fit perfectly! Great material! I'd definitely order from Wedding Tropics again.

Thumbnail of user arielm233
1 review
0 helpful votes
March 7th, 2024
Verified purchase

I bought this for my soon to be husband for our Cancun wedding. It's perfect! And the sizing is on point!

Thumbnail of user jackr1008
4 reviews
1 helpful vote
October 15th, 2022

They are the best! Always have the best deals and shipping is always quick and easy. Awesome experience. Quick, easy and affordable. Will definitely order again in the future.

Thumbnail of user jamest3804
1 review
0 helpful votes
February 19th, 2024
Verified purchase

Very prompt & professional.
The service was great very speedy delivery, we definitely use this company again

Thumbnail of user dylanw172
1 review
0 helpful votes
April 5th, 2022
Verified purchase
Thumbnail of user loriw1051
1 review
0 helpful votes
February 21st, 2024
Verified purchase

I received 2 pants and 2 shirts. When ordering it has you label your order if it's custom with a name Nothing was labeled when it arrived. How am I supposed to know who it's for unless I take it out and have them try everything thing on until everything gets the best fit? Granted, I only ordered 2 sets. But what happens when someone orders 10?

Thumbnail of user cindye138
1 review
0 helpful votes
June 15th, 2020
Verified purchase

Fast and in great condition. I will definitely be ordering again. My husband loved the look and the feel of this material.

Thumbnail of user vivians133
1 review
0 helpful votes
July 31st, 2020
Verified purchase

Nice clothing and quick delivery. My fiancé is going to look great on our wedding day!

Thumbnail of user samueld296
1 review
0 helpful votes
April 6th, 2022
Verified purchase

Made returns easy - thanks!

Thumbnail of user amandab3176
1 review
0 helpful votes
January 17th, 2024
Verified purchase
• Updated review

The support team was great at helping us return our first order and get a custom shirt order turned around quickly. The shirt was delivered early and fits perfectly.

The price of the shirt jumps when you go to tailoring...
December 27th, 2023
Verified site experience
• Previous review

The price of the shirt jumps when you go to tailoring options

Reason I chose this business:

Because the bride of the wedding chose a particular shirt offered by the company

Thumbnail of user brianb2000
1 review
0 helpful votes
October 27th, 2020
Verified purchase

While ordering I made sure to read their instructions on ordering correct sizing. This made it simple and accurate. The product I received fit as intended and looks great. Thank you!

Thumbnail of user walterp771
1 review
0 helpful votes
July 29th, 2023
Verified purchase

The pants are awesome and the full lining is perfect.

Only one VERY minor issue. The inside button on the inside waist wouldn't fit into the corresponding hole. Easy fix, as I carefully cut the hole, using a utility knife, and presto, it fits.

Yup, that is my only complaint. In fact, I really didn't need to fix the hole, as I'm not using that button *lol*

Excellent customer support and very expeditious service! And delivery was well ahead of the estimated time of arrival.

Thank you!

Thumbnail of user rekhac14
1 review
0 helpful votes
July 17th, 2021
Verified purchase

The shirts looked great in pictures. However the colors on the models, especially coral and orange looked much lighter in pictures.
It was too late to send exchange and the guest commentary at the occasion reflected the loud colors.
The quality of the shirt however was extremely good. So please choose wisely and go for lighter colors.
The shipping and delivery were spot on with no delays.
If I could exchange for 2 of the 3 shirts for lighter shades, would do that in a jiffy.

Reason I chose this business:

Looking for linen shirts online and the site showerd some good choices.

Reason I chose this product:

Shirts looked great on the kiddos and all sizes were available. So bought all 3 shirts in one single place.

Quality

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From the business

Wedding Tropics carries designer custom beach wedding attire for men, women, and kids, in all colors and sizes from petite to big and tall.

Business Highlights

  • Highest quality
  • Fully customizable and tailorable
  • Dressy but casual

Company Representative

Thumbnail of user kevinb112
Kevin B.
President
Typically responds within 2 hours

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