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WeddingDressTrends has a rating of 2.22 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. WeddingDressTrends ranks 200th among Wedding Dresses sites.
I've had the pleasure of purchasing 2 dresses from WeddingDressTrends and both times the dresses were perfect! They were shipped in timely manner and packaged with the most care. The prices you just can't beat for the quality you receive. I recommend all to consider this company when make such an important decision in your life.
Ordered a wedding dress and was told it would be 4 weeks for delivery. Emailed after 4 weeks to ask to cancel the order, only for it to be shipped immediately (funny that). The excuse was that the factory was closed due to a festival - which I would not be bothered about, had I been told. I was then on holiday when it was delivered, come home to find the dress has threading from the embroidery and a hole in the lace. I emailed them with photos and was told they have no way of knowing whether I caused the damage myself as it was 20 days since it was delivered. Apparently it is usual for their customers to open theit packages immediately and the fact I didn't is suspicious to them. Long story short, they refuse a refund in spite of the poor service, poor quality and damage. Very disappointed with the whole experience, and now stuck with a damaged dress that I can't even sell on due to the poor quality. With the expense of the wedding the last thing I need is to be down a couple of hundred pounds - but you get what you pay for, is the lesson to be learned.
I ordered a wedding dress from this company sending in my measurements. I received some communication from the company to ensure the information they received was what I had intended resulting in a re-submission of measurements (my fault). I would receive text messages for shipping (rather than emails) which was strange. Because of the negative reviews on this site and others, I wasn't expecting much from my $175 dress. When the dress arrived, it was folded inside out and shipped in a plastic envelope. Once I fluffed the dress and tried it on, I noticed the following: 1) the sleeves were long rather than elbow-length as pictured, 2) there were all sorts of strings flying off the beading, and 3) the neckline was COMPLETELY 'off'. The rest of the dress fit really well and had some really pretty beading. I am currently waiting to get the dress (sleeves and neckline) altered and it will most likely cost me equal to or more than the cost of the dress itself. That being said, I am not entirely surprised by the quality or the challenges. If you are having a big fancy wedding, do not order from this company. If you are eloping as am I, then the money saved might be worth it in the long run. I just want it to look good for pictures and I believe it will when it is all said and done.
Wedding dress trend.com is a China company and will jack up ur credit card. The pictures on site aren't the dress u will receive very poorly made and when u try to return they just won't communicate w u.
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