• WeddingDressTrends

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Overview

WeddingDressTrends has a rating of 2.22 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. WeddingDressTrends ranks 200th among Wedding Dresses sites.

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How would you rate WeddingDressTrends?
Top Positive Review

“Outstanding customer service, speedy delivery and beautiful quality dresses all in one place!”

Renee C.
4/10/19

I've had the pleasure of purchasing 2 dresses from WeddingDressTrends and both times the dresses were perfect! They were shipped in timely manner and packaged with the most care. The prices you just can't beat for the quality you receive. I recommend all to consider this company when make such an important decision in your life.

Top Critical Review

“Damaged”

Philomena M.
4/25/19

Ordered a wedding dress and was told it would be 4 weeks for delivery. Emailed after 4 weeks to ask to cancel the order, only for it to be shipped immediately (funny that). The excuse was that the factory was closed due to a festival - which I would not be bothered about, had I been told. I was then on holiday when it was delivered, come home to find the dress has threading from the embroidery and a hole in the lace. I emailed them with photos and was told they have no way of knowing whether I caused the damage myself as it was 20 days since it was delivered. Apparently it is usual for their customers to open theit packages immediately and the fact I didn't is suspicious to them. Long story short, they refuse a refund in spite of the poor service, poor quality and damage. Very disappointed with the whole experience, and now stuck with a damaged dress that I can't even sell on due to the poor quality. With the expense of the wedding the last thing I need is to be down a couple of hundred pounds - but you get what you pay for, is the lesson to be learned.

Reviews (27)

Rating

Timeframe

Other

Thumbnail of user philomenam5
1 review
0 helpful votes
April 25th, 2019

Ordered a wedding dress and was told it would be 4 weeks for delivery. Emailed after 4 weeks to ask to cancel the order, only for it to be shipped immediately (funny that). The excuse was that the factory was closed due to a festival - which I would not be bothered about, had I been told. I was then on holiday when it was delivered, come home to find the dress has threading from the embroidery and a hole in the lace.

I emailed them with photos and was told they have no way of knowing whether I caused the damage myself as it was 20 days since it was delivered. Apparently it is usual for their customers to open theit packages immediately and the fact I didn't is suspicious to them. Long story short, they refuse a refund in spite of the poor service, poor quality and damage. Very disappointed with the whole experience, and now stuck with a damaged dress that I can't even sell on due to the poor quality. With the expense of the wedding the last thing I need is to be down a couple of hundred pounds - but you get what you pay for, is the lesson to be learned.

Thumbnail of user heavend
1 review
0 helpful votes
May 13th, 2016

I saw an amazing dress on this website and got so excited I ordered it because u read the reviews on their website bd it was all good. After ordering I saw the real reviews other places separate from their site had! I asked them to send me picture of my dress before they mailed it out! The dress was a nightmare! Nothing like the beauty I saw on their website! I asked for a refund and the lady basically told me the dress is already made and she will be mailing it off! Guess I just lost some money cause no way I'm wearing that crap

Thumbnail of user tonyad29
1 review
1 helpful vote
August 23rd, 2018

I ordered a beautiful dress from this company but it was nothing like the picture. Once it came beads falling off, the train of the dress look like it was throwed together and my wedding is in a month. I constantly emailed the and some woman name Anna refused to refund my money. I sent pictures of the dress to them but they gonna say we will send u something to repair the dress. (like really). Worst company ever, please and I mean please don't order from them. They wont even respond back to my emails. Then they gonna tell me at first, maybe the dress got messed up during delivery.Im fighting to get my money back, that just ain't right. Bad communication and product.Im trying to get in touch with the Better Business Bureau. Somebody please help.

Thumbnail of user julief55
1 review
1 helpful vote
February 6th, 2016

I purchased a empire sweetheart wedding dress with pick ups. It didn't look like the dress. It was cheaply made. Strings hanging everywhere. I sent in my measurements. Top was so big i could fit three other sets of boobs in. Pleats were all wrong. Pick ups were all wrong and too many. Didnt have the train like pictured.
Then to top it off. It came in a bag rolled up. Seriously. Please do not fall victim to this company. Save your money. Buy from a legit shop.

Thumbnail of user tonyad28
1 review
0 helpful votes
August 13th, 2018

I ordered my dress and t looked nothing lije the picture. My wedding is in 2 months and my dress I all messed up. Pearks falling ff. Im so upset

Thumbnail of user kaytm1
1 review
0 helpful votes
May 22nd, 2016

My dress came in partially sewn and the lace sleeve caps were clearly from a completely different sized dress. Ordered maternity, and it won't zip up over my baby bump even though we ordered a size up. My wedding is two weeks away so unless my tailor can literally reconstruct the whole thing, I will not have a dress to wear for my own wedding. You're ordering a very cheap dress from China, people. If it looks too good to be true, it probably is. Also. The reviews are fake. I tried to write about my experience on the website and its a bum link. Don't order here, because it will end up being just an additional $200 or whatever on top of the dress you'll have to go out and buy locally with few options at the last minute. What a truly poor product.

Thumbnail of user annas101
1 review
6 helpful votes
September 14th, 2015

First of all the dress is not as pictured in the picture. They sent me the wrong color, and I sent them custom size for the dress and they sent me the completely wrong size, after contacting them they kept telling that they sent me the correct color and size, I was shocked as I know exactly what I am looking at. Absolutely horrible, threw away $150, so upset! Please don't waste your time and money stay away from them!

Thumbnail of user sandrac88
1 review
2 helpful votes
October 31st, 2016

I ordered what looked like a really nice dress for my son's wedding from WeddingDressTrends - online it is described as Modest Ruched Scoop Neck Knee-Length Mother of the Bride Dress, lovely picture. What arrived looked nothing like it, I could not do the zip up, it was far too short, it was all out of proportion, the material was paper thin and creased like crepe paper, the workmanship was very disappointing, it looks nothing at all like the photo on the website. They will not refund as they said it was custom made. They are using Asian style patterning - which does not suit our Western figures, I am a stock standard size 10 in NZ. I would not recommend using this on-line company if you are non-Asian. Sandra - New Zealand

Thumbnail of user carmenr35
1 review
1 helpful vote
February 13th, 2016

I order a dress and paid for it, I never got it, they are thieves! Complete scam. They sent me picutres of a completely horrible dress they say they mad eit for me and nothing even close to the picture they have on the website. STAY AWAY FROM THEM.

Thumbnail of user miak3
1 review
4 helpful votes
June 9th, 2015

I received my dresses damaged, not one but both! The company worker, Vanessa Woo, basically denied it even after I sent pictures and then she offered 5% off my order... lol

What a joke, never again!

Thumbnail of user heatherb113
1 review
0 helpful votes
June 12th, 2016

The dress was very poorly made. Lace was frayed and the thread was a mess. I sent pictures as they requested and a screenshot of their refund policy, but they have constantly refused and told me that it could be fixed and worn.

Thumbnail of user veronicao11
1 review
2 helpful votes
August 11th, 2016

Im very sorry that everyone had such bad reviews from ordering from this site. I had ordered my dress from this site thinking it was legit because it had good reviews posted on their site. I thought something was fishy because after entering my card info to place my order it said my order was received but my payment wasnt. I thought maybe I entered in my card info wrong so I reordered this dress again and it said the same message. Something didnt seem right so I googled reviews for wedding dress trend and this site popped up. I was very dissappointed about the reviews. Right away I emailed customer service to cancel both orders but I have not received anything back. I was happy that I found a perfect dress on their site since they carried maternity and on a tight budget only to be let down just as many others have. Im sorry for those who have been ripped off and scammed by this site. My suggestion to those who are considering of ordering from this site. PLEASE DONT! It may cost you a little more money to buy elsewhere but its better than getting ripped off, especially on your wedding day, the day that you want to be perfect. I hope my review helps Thanks again to all reviews

Thumbnail of user tracys59
1 review
4 helpful votes
June 29th, 2015

I ordered a dress in one size and they sent me a dress two sizes too small. They refused to give me a refund saying they know for a fact they sent the right size even though I sent them a picture of the tags stating that it was the wrong size. They are only out to rip people off. Stay away!

Thumbnail of user caras5
1 review
2 helpful votes
May 31st, 2015

I placed an order for a dress, they had under their maternity search. Not only was it not maternity, the fit was horrible. I ordered a size 12 (I'm usually an 8), figuring I could have it taken in and it would be easier than being too small. The bust was too big, but did not fit a normal human because even with the gap in the front, it would not zip up in the back. It also was not maternity and had a corset piece half down my stomach. When I reached out them about it, they were short and unhelpful. All this girl Anna could say was not their fault, they did nothing wrong and would not accept a return. Not only is the sizing off (part of my dress fits like a 12 and part of it fits like a 6, they were misleading and had horrible customer service. Spend a bit more and don't go with them.

Thumbnail of user cherylc23
1 review
4 helpful votes
October 18th, 2014

Very very bad produce ordered a bridesmaid dress from company and decided I wanted to cancel order after seeing bad reviews about them they pressured me into ordering assuring me that there work was outstanding and that I would not be dissapionted. Couldn't be more wrong OMG what a discrace the dress was 2different colours neither that I had ordered material very poor and faulty! When asked to return as I wasn't happy they stopped replying to my emails I have sent them pictures they blame the colour on the light but nothing about the straight of the dress. This had made me very angry and upset that they can take my money do £57 and don't have the decintcey to refund myself I am planning my big day and this is meant to be special and not spoilt by false company's that must be using other company's pictures to sell there goods. Cheryl Newcastle. Oct 2014

Tip for consumers:
Pictures say it all!!!!!!!!! Stay away.........

Thumbnail of user sparkyw
1 review
2 helpful votes
December 10th, 2014

I ordered a size 12 dress from this company, making sure the company's measurements for a size 12 were larger than my measurements. The dress doesn't fit--it has to be a size 6 or 8, it's sized terribly wrong. I'm trying to get a refund. I don't know if I will.

Thumbnail of user cataryp
2 reviews
7 helpful votes
September 5th, 2014

COMPANY IS FROM CHINA. I ordered a dress from wedding dress trends on august 1 and received it on September 3,2014. This was not a surprise as I was told this on the website. The dress I ordered looked silver on the screen but when I received it the dress was brown. They say it is the way the picture is taken and they do not guarantee the color. The dress had some material gathered at the waistline which caused a buckle in the fabric but they said they did not believe me and that they have an inspector who looks at them to see that they are good. They advertise hand sewn beading, and the dress i received had hand sewing machine beading. Which began to fall off as soon as I tried it on.
I did not know this company was in China until after I paid and received my first email from the company. They did respond quickly to any email I sent and all went smoothly until I received the garment and didn't like the work. It appears to be of better quality online than when you receive it and they have NO intent to return your item.
They offer a live online chat, but this is only answered by email or perhaps late at night as this is CHINA and they work while we sleep. Looks like I have learned an expensive lesson.

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