• WebStarts

Overview

WebStarts has a rating of 4.49 stars from 67 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebStarts most frequently mention customer service. WebStarts ranks 6th among Website Builder sites.

  • Service
    14
  • Value
    14
  • Shipping
    2
  • Returns
    4
  • Quality
    14
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • One of their customer service people stole my credit card number and made several attempts to charge things in Florida.
  • They have a very powerful website builder but it would be way better if they were honest.
How would you rate WebStarts?
Top Positive Review

“Easiest website builder”

Norman W.
12/21/23

I love Webstarts. I've used other website builders but, as a "non-techie" I've found Webstarts BY FAR to be the easiest to use. If I ever get stuck on how to do something. I can easily access one of the many video tutorials they offer

Top Critical Review

“Cancelled my paid website”

Salvador C.
6/26/19

Had 3 websites with them and were all cancelled when no pmt was due. I didn't even get a phone call or anything to explain what happened! Terrible!

Reviews (67)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (11) website builder (6) customer support (3)
Thumbnail of user normanw171
2 reviews
0 helpful votes
December 21st, 2023

I love Webstarts. I've used other website builders but, as a "non-techie" I've found Webstarts BY FAR to be the easiest to use. If I ever get stuck on how to do something. I can easily access one of the many video tutorials they offer

Products used:
website builder, email, domain registration

Service
Value
Quality
Thumbnail of user briannap102
1 review
0 helpful votes
August 11th, 2022

I have had 2 websites with webstarts.com since 2010 and at no point have I had any of the issues that have been posted here. I have had questions throughout my 10+ and they have always responded back within 2 business days or less. I continue to recommend them as a great website builder as they are easy to work in. The only gripe I have is that there isn't a way to consistently format my text boxes with HTML coding like other sites allow.

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Value
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Thumbnail of user dawnu49
2 reviews
0 helpful votes
November 16th, 2022

I have been using Webstarts for over a decade. They are easy to use for someone like me who has no idea what she is doing. Aaron assist me with everything via emails. I get quick answers and fixes. They have great temples that you can make your own. The pricing is perfect for what you get. It did just go up in price I wish I could have been grandfathered in since I have been with them so long but what hasn't gone up in price. I recommend them.

Tip for consumers:
You can email or call the company with any question and you will receive a quick response

Products used:
website

Service
Value
Returns
Quality
Thumbnail of user lisaw1436
1 review
0 helpful votes
February 23rd, 2021

This is a great company - if you are looking to build a beautiful and professional website, with the confidence of knowing you have excellent customer support, you needn't look elsewhere. I have been using WebStarts since 2012 for three different businesses. Their platform is easy to use and intuitive. They have great tutorials and beautiful templates. The staff is super friendly, helpful and knowledgeable. They are customer oriented and respond very quickly whenever you need help. Additionally, their pricing is very reasonable and there are no hidden fees or gimmicks.

Thumbnail of user edwardc98
1 review
2 helpful votes
July 25th, 2017

WebStarts is a dynamic website editor that is ridiculously easy to use and which produces professional results. If one does have questions, the level of customer service is higher than any I have experienced in any industry. They even go to the extent of creating a custom video analysis of your difficulty and how to solve it. The people behind the site are cool, composed, and caringly considerate. I can't imagine using any other system. Edward Carter, PhD.

Thumbnail of user danielr148
1 review
0 helpful votes
March 15th, 2017

Webstarts has been my "go to" for many different aspects of my professional AND personal life. The system is fairly easy to use and really anyone can get an active website up in just a few minutes. Add a little more understanding to widgets and coding and the sky is the limit. It's a true "plug and play" environment that allows you to be as creative or static as you want.

For the ease of use and freebies they offer, it's hard to beat.

Thank you Webstarts!

Thumbnail of user adamb58
Adam B. – WebStarts Rep

Thank you for the 5 star rating Daniel. We appreciate you :D

Thumbnail of user gabork15
1 review
1 helpful vote
June 14th, 2020

No issues... with good team and website builder... easy to use... no issues... with good team and website builder... easy to use...

Thumbnail of user therona8
1 review
0 helpful votes
January 18th, 2017

Everything about working with WebStarts is top notch. The platform is intuitive and easy to use. If you contact them with a question or concern, not only do they respond incredibly quickly, they're also genuinely nice people who care about addressing your issue immediately and thoroughly. Would definitely work with WebStarts again and again- highly recommended!

Thumbnail of user juliannep3
1 review
0 helpful votes
January 22nd, 2017

What drew me initially to WebStarts was their fair and affordable pricing. I stayed because the layouts of their websites are beautiful and very diverse and customizable. I also loved their rapid responses to my support emails. Even when I ask stupid questions that have obvious answers, they are so kind and give solid answers. I highly recommend them and would not use anyone else to host my website!

Service
Value
Quality
Thumbnail of user irobotr
1 review
0 helpful votes
June 3rd, 2017

I've worked with many website design sites over the last two decades comparing them all. One or the other would not do something important that I needed when it comes to running a radio station website as coding can be very technical. I found webstarts years ago and it was the most complete and easiest web designing website I could find. I even use it to do most my own art and edit my images. I had left for wordpress for about 2 years, which can be very complicated, but webstarts technology and updates now have me going back to webstarts. It's just too easy to use, most tools are common sense. It's as simple as copy and pasting and having fun to see what all I can do. They have really come a long way and I would very highly recommend them.

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Value
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Thumbnail of user colbys11
1 review
1 helpful vote
March 15th, 2017

We have been with Webstarts for 7+ years and have 60 websites with them. It is a good website builder that is very simple to use. Customer support has always been top notch - Steve is very attentive to our needs. Through the years we have seen Webstarts grow and add more features to their easy website builder, which makes it even easier for us to build websites. You should definitely give them a try... We have been more than pleased with Webstarts!

Tip for consumers:
They have a free version you can try... The easy builder is simple to use

Service
Value
Quality
Thumbnail of user adamb58
Adam B. – WebStarts Rep

You're the best Colby. Thank you for the loyalty and support. You're a true asset to our company.

Thumbnail of user sikaa
1 review
0 helpful votes
May 2nd, 2017

Personal support always answers within the same business day (over 14 h time difference between Japan and USA) and often makes the changes on my site on behalf of me to save all of our time! Excellent features and getting better...:-)Personal support always answers within the same business day (over 14 h time difference between Japan and USA) and often makes the changes on my site on behalf of me to save all of our time! Excellent features and getting better...:-)

Tip for consumers:
Don't hesitate to ask for tricks or missing features! All platforms have their these, this one doesn't list what's missing but rapidly tell you a workaround or that it's not available...yet (more than once my bug report was fixed within minutes of reading my report and then me emailed to check it out!)...:-)

Service
Value
Returns
Quality
Thumbnail of user jeanm98
1 review
1 helpful vote
February 9th, 2017

Having used WEBSTARTS to create, edit and maintain a site for our local pool leagues for 7+ years speaks for itself. WEBSTARTS offers free Web pages you can create and for a bigger site and more options you can purchase a package for a very reasonable price. Any time I've ever had a problem with a page I contact them and POOF! It's fixed. I highly recommend WEBSTARTS! Check it out at webstarts.com

Thumbnail of user clarkr13
1 review
1 helpful vote
May 11th, 2018

A few times I have tried to find reason to walk away from WebStarts... but every time I do they always SHOCK me, by not only resolving my issue, but pointing out other things their software is capable of doing that I never even thought about.

Just a minute ago I thanked the WebStarts team for resolving an issues I had with my website that stops movies from playing automatically when someone lands on my website (this is something that all computers as well as laptops and mobile phones are going to loose the capability of allowing in the not so distant future, the reason is to try to stop hackers from using that as a way to get into your system)... the way WebStarts got around getting a movie to show when someone lands on my site was "inginious"... and I thanked them for that. I told them that they where making me a Webstarts user for life... and they are. Thank you WebStarts.

Service
Value
Shipping
Returns
Quality
Thumbnail of user donu9
1 review
0 helpful votes
June 29th, 2017

I tried other website building sights, get frustrated with their complicated un-creative tools. I was lucky to get on board with Webstarts. Creating a commercial website was easy. Their CS is fantastic, responsive and helpful. They improved their Dashboard over the years. Creating an appealing commercial website with limited resources is easy. Their pricing is very, very affordable for all the features you want to add. Highly recommend them!

Thumbnail of user hansk24
1 review
1 helpful vote
February 19th, 2019

I tried Shopify first. Everyone said it was the best. But I got bogged down. I liked Shopify at first because it would integrate with my eBay store, and with AliExpress.
But I found it really hard to use. I could set up the store OK, but I couldn't control my eBay inventory. I could NEVER get Kit to sync with my Facebook, and several of the apps were glitchy and hard to use. And support was non-existent. No sales, or almost no sales, and couldn't figure out how to drive any traffic to my site. For $29 a month, I thought I could do better.
Then I found WebStarts. It was WAY easier to design my web page, I started getting a TON of traffic right away, as they did the SEO for me, and the support is fantastic. And it is cheaper. So far, for me as a person not very good with websites, this has been a very good experience. VERY good! It has even driven more traffic to my eBay store with a link I use on the front page. So it gives me a web presence with my own store, and drives traffic to my eBay store, for less cost. I can't say enough or recommend this service enough. Great expereience!

Tip for consumers:
Basic store or online presence

Products used:
Website/store builder

Service
Value
Quality
Thumbnail of user deborahb133
1 review
1 helpful vote
November 10th, 2017

Webstarts is a great website hosting service. For someone like me who doesn't want to get bogged down with programming code, it's almost child play. Their drag and drop page builder is very easy to use and they offer many professional looking templates to get you up and going without wasting time. Perhaps what I appreciate the most though is their support team. They are always there to guide you and help you with any issues you may be experiencing. Their computer engineers were able to import my Wordpress Blog when I got stuck saving me a lot of time, money and stress. They never gave up until it was done. Their many tutorials also are fantastic giving you the feeling that they have really thought of everything. As an instructor, I also like the fact that I can integrate Flash files, video and audio onto my website. Deborah Bell

Thumbnail of user darinp9
1 review
0 helpful votes
March 14th, 2017

Webstarts has been great to work with from day one. The design platform is easy to use and includes a lot of tools and widgets to help make your websites functional and look really professional.

Their format is way better than wordpress because everyone can point out a wordpress website. Webstarts gives you the choice of trendy templates that you can change or add any element to, or you can start with a blank canvas.

Pros: Easy to use, great customer service, fair pricing, reliable, regular upgrades.
Cons: Not 100% responsive, mobile editor can be tricky sometimes.

Would I recommend? Absolutely! I researched every DYI website company for months and hands down Webstarts has the best overall program.

Service
Value
Quality
Thumbnail of user adamb58
Adam B. – WebStarts Rep

Thank you Darin for being such a loyal patron. We look forward to serving you for years to come. You create some of the best looking websites.

Thumbnail of user haroldm50
1 review
0 helpful votes
August 13th, 2017

These guys got it together, the easiest web builder software that I have ever used. If I can set up a website using Webstarts.com, anyone can and support is phenomenal.

Thumbnail of user clarer25
1 review
0 helpful votes
March 14th, 2017

We had some hurdles to get over but WE DID IT TOGETHER! That's what makes a great company. There are issues no matter who you are working with, but IT'S THE OUTCOME THAT MATTERS. Now I'm encouraged that no matter what comes up, it can be crossed with confidence that together WE'LL WIN! After all, WHEN BOTH SIDES WIN, WHAT ELSE IS THERE! Thanks Guys

Thumbnail of user adamb58
Adam B. – WebStarts Rep

Thank you Clare. You're awesome! We appreciate you :D

Thumbnail of user stephaniea63
1 review
0 helpful votes
April 22nd, 2017

I am pleased with new upgraded editor. I always have superb technical and customer support. They have responded promptly every time.

Thumbnail of user johna902
1 review
0 helpful votes
March 14th, 2017

So I was pretty skeptical of Webstarts at first. I had seen some not-so great reviews, and some really awesome reviews, so I figured I'd try it myself. Hands down, the best web builder I've used. I know my way around computers but I'm no techie- their drag and drop method makes it stupid simple. Modern templates, plenty of tools. Honestly, what won me over was the face that you can call and speak to a real person. I had a little bit of a hangup where I couldn't figure out something with the menu bar, but their team talked me through it on the phone. Would reccommend to anyone.

Thumbnail of user stanleyl44
1 review
0 helpful votes
May 23rd, 2018

These guys now what they are doing, they are not selfish, they teach me well thank Aaron from stanwebmaster.com

Thumbnail of user ralphp44
1 review
0 helpful votes
June 28th, 2017

Great communication, met all my needs. Have been a customer for 5 plus years easy to work with Highly recommend

Thumbnail of user pharise
1 review
0 helpful votes
July 17th, 2017

As A Satisfied Customer Of WebStarts, It is My Sincere Pleasure To Share A Positive & True Testimony That WebStarts Is By Far Hands Down The Best Do-It-Yourself Site For Creating/Designing Websites Ive Ever Worked With. & Ive Explored More Than My Share But It WebStarts That Ive Found To Be The Best And Easiest.

The Templates Are Really Nice & Their Customer Service Is BEYOND Patient. Ive Designed Up To 9 Sites - & Aaron Dycus Has Been One Support Ive Had The Privilege To Work With Me

I Recommend WebStarts To All I Design For.
Note: I dont personally know Aaron, Steve, or Adambut they will service u like they care about u & your site.

{My Name Is Pharis & I Approve This Message}

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Company Representative

Thumbnail of user adamb58
Adam B.

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