WebStarts

Just terrible, from the moment we started with them, it was awful. Whenever calling with a problem, it was guaranteed that we were second guessed. I understand "recreating" the problem but this was not the case - it was the attitude when dealing with them. Most recently we tried to cancel our service and despite sending several emails notifying of the cancellation and what needs to be done, they never responded. Then finally about a month later, I received a TEXT MESSAGE saying that my website was down and needed to contact them immediately. What a terrible marketing ploy! Fortunately I knew better but still called to finally end this whole "relationship" - sat on hold for 12 minutes - good thing I wasn't really experiencing an issue. Finally when I spoke with someone, the gentleman was rude when I mentioned that I had sent emails regarding our account. Just kept telling me that "we always respond quickly." Then when he finally did see the emails, one arrived on 09/25 (today is 10/23) and the other he found in spam - he accused me of spamming people because their system is flawless. What a joke. Bunch of narcissists. Happy to be out of their clutches!

I My sites are being messed up, and I keep reporting it and trying to get the problem fixed with Webstarts builder and no one is doing anything, it's a been happening for a long time. Then they,'re always threatening to close my account for complaining about the keep reporting the issues and they refuse to fix, when the elements that are suppose to be selectable are not, the text boxs are not functioning correctly, things are staying or change on there own, I set the parameters for a text, color, size, don't, when I go to edit the words, it all changes to small and completely different things, if I write a paragraph, and click at any part of it, Ex: the bottom of the paragraph, it moves to the top, it keeps moving to the top every time, so there's no way to edit sections of it if its a lot of Context, it keeps zooming in an out on its own, and then selects on things, moving them around, it's fuzing the text box, the images and moving them to different places on the page and then makes it on selectable, like it's all the background, there's no way to even fix, because it won't let me select anything, it's the same with text box shadows, I try to change it and it wont, no matter how many times I click on it select to remove or change a color it remains the same and I know it's being maliciously done, they have a server, that has compression, I only had a few pictures, yet it was slow, asked if it can be turned they said no, they Don t know about that, but last year for a different website I had the same problem, I had to call multiple times to get different people because the same person keeps telling me nothings wrong that's just how it is, but when I called again the other person said their going to check, when they did it was off, and it was supposed to be on, so it is available but they have the same person doing wrong against me and messing my website, costing a lot of money, and no one has done anything, the only emails they answer are the ones pointing out that no company should do these thing's let these things happen, they dont want to be call scum, after many request to fix my issues that they are causing and refusing to fix, saying it's not happening here one minute the websites renders to fix the screen, and the next its not, Now I have to scroll to the right, but I didn't change anything to affect the lines, where it stops is being manipulated by someone from Webstarts and I know it the same person they have always answering my calls, they use let us manipulate the screen width, but not now, but they have the ability to manipulate it, so i know it's maliciously being done, I know they could never pass a real lie dector test, because they all guilty

Don't worry about the 5 year "locking in before a price increase" - they've been saying that for almost a year and will probably never do it. It's a scare tactic they use to sucker people afraid to lose their website. As for 50% off "special", they've never NOT had that sell and have always charged regular price - feel free to check back everyday to see the sale "has extended." - Don't bother calling support unless you want to be sold something too - their technical support is really nothing more than a way to sell you something else.

They release all your personal info including address

Credit card billed without authorization. Trying to get money back is like smacking your head against a brick wall. Hardly surprising the Pay Pal is not a payment option. Animations have not worked for over 8 weeks and my complaint was dismissed because it was not a priority. My phone calls were never returned and my emails were ignored. My advice is... NEVER give your CC details to Webstarts. The word "proceed" is taken as your authorization to debit your card.

Webstarts is the best scam I have ever come accross. There is no need making an attempt to try them. They are worth nothing. They promise only what they cannot do and trust me, if you ever make a mistake and you are thinking of re-imbursement of some funds, forget it because it will never happen.
They won't respond to your mails, and they will not attend to your calls. They are just a mere $#*!!

WebStarts is designed to get to your money. They do not care about you as a customer and could not care less about the success of your website. In the initial checkout process, they try to trick you into spending way more than you wanted to for add-ons that you don't need. Once you start designing your website, the system is inconvenient and frustrating. The customer service is available... If you pay extra. Everything is available if you pay extra. The second worst thing about using WebStarts: When changing font style, font size, or color in a text box, it constantly undoes what you are changing as you try to change it, and you will have to try an average of 3 times to successfully change the color, font, or size of your text. The worst thing about WebStarts: If you have your site completed, saved and published the way you want it, then something goes wrong on the back end, there ISN'T A WAY TO UNDO YOUR EDITING TO THE LAST SAVED AND PUBLISHED PAGE. In other words, if you change your site (without saving the edits) and decide you don't like the edits and want to leave it the way you last published it, there is no way to get your editing page back to the site the public sees without redoing everything. (The undo button only works for some details. For example, if you change the background color and decide you don't like it, the undo button won't change it back.) Using WebStarts has been an awful experience. I plead with you, please find a different company to build your website.

After attempting to cancel my account with webstarts. Com, They have not stopped billing my submitted credit card for membership, and they do not reply to any inquiries that I make to them!

Please help!

Webstarts online performance is very sporadic; their customer service is super slow, impersonal and just about nonexistent - they are not easy to get ahold of, and once you get a real person, they are often rude and usually not helpful; the billing function continues w/o your notification and exact knowledge of what it is for, and its very difficult to resolve billing mistakes. Bottom line: STAY AWAY FROM WEBSTARTS --- they want your money, but don't want to hear from you, ever. I also have accounts with GoDaddy and Hostway for other domains - they are easier and better to work with, and you can actually get someone on the phone if you need to. My advice: Go online and check the website builder reviews on google prior to signing up with one.

They will keep charging you year after year even when you close your account!

My contract with webstarts was to supposed to end on Dec. 19 2012 one of my customers called and said my site was not up and running. I got an e-mail from webstarts and they agreed that my site was good until Dec. 19,2012 webstarts closed it anyway since I e-mailed them saying I was going to close it out on Dec. 15,2012. This company wanted me to sign up with them for 5-years-that was a red flag with me. Westarts will try and bluff you throgh e-mail to make there case, well they have no case on this one. I would not recommond this company to anyone, period.

I just got billed 39.96 by Webstarts.com without any warning or notice. I had forgotten that I signed up with them last year on May 5,2010. On April 6,2011, I received notice that a deduction had been made from my checking account. Not only did I not receive any notice giving me the option of not renewing, they took the money from my account after 11 months - not a full year. These people are parasites, living off of those of us who had forgotten they even existed. This is equivalent to theft. Stay away from these people. I couldn't even tell you the last time I got an email from them, that says their support isn't that great either. If I'm supposed to be a member, you would think they would at least provide some kind of notice or correspondence. I have reported them to the BBB and submitted a complaint to the SCC.

Let me say first that Webstarts wasn't always awful. I don't know what happened to them but I take back all my good reviews and write about the last six months. Webstarts is a web hosting company. They offer user friendly templates and I was happy with them, until...

They billed me for a year after 11 months. They billed four times for one year. They wouldn't refund the three extra charges. One of their customer service people stole my credit card number and made several attempts to charge things in Florida. Thankfully my credit card company knows I'm not in Florida, so they prevented the fraudulent charges.

After months of emails back and forth & not getting through to them, I spoke to them directly and they were verbally and emotionally manipulative/abusive. So I charged back the over charges.

My domain names are mine but as administrators they've refused to release the URLs to my new web host. I've started over with new everything. I love my new company. They've been very helpful

AS I PROMISED WEBSTARTS... HERE IS MY REVIEW: A once good company has lost their way, avoid http://webstarts.com. They're awful to deal with and will try steal from you a little bit or a lot. Don't let them.