• WebMD

WebMD

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Overview

WebMD has a rating of 2.9 stars from 291 reviews, indicating that most customers are generally dissatisfied with their purchases. WebMD ranks 536th among Health Information sites.

  • Service
    22
  • Value
    16
  • Shipping
    3
  • Returns
    4
  • Quality
    21
Positive reviews (last 12 months): 33.3%
Positive
4
Neutral
0
Negative
8
2
See all photos

What reviewers want you to know

Positive highlights

  • There are a lot of ads on WebMD, but it still remains a reliable source for health information online.
  • The symptom checker is quite handy and I love how detailed and clear the information is.

Critical highlights

  • WebMD took $14 million from the Obama administration to push government run health care.
  • Great Site for most who need to study what they do not know.
How would you rate WebMD?
Top Positive Review

“Derma laser center. Dr. El-attar”

Geri S.
8/31/23

If you need a talented, kind and professional practice I highly recommend. Dr el-attar at derma laser center His staff and service and follow up is amazing Not what you normally find these days in the medical field

Top Critical Review

“They threatened their employees! What?!”

Stefanie F.
1/21/24

I just saw a video of the CEO threatening his employees to return to the office and not work from home. They had other people on there as well, it was like a hostage video with fake smiles. Blink twice if you need help. Not using webmd anymore. EVERYDAY HEALTH here I come!

Reviews (291)

Rating

Timeframe

Other

Reviews that mention popular keywords

health information (6) symptom checker (5) health care (7) great site (4) health websites (3) health issues (4) side effects (4) many years (4) time (37)
Thumbnail of user clarat14
5 reviews
86 helpful votes
July 20th, 2022

The website contains helpful information about a variety of health topics. While there are more reliable websites, WebMD is a good starting place to find useful health information. I haven't always found the symptom checker helpful, which isn't intended as a diagnostic tool but does present several potential conditions to help narrow down the possibilities. Thanks to the symptom checker, I began to suspect I had appendicitis the other night and went to the hospital ER where I had an appendectomy. My experience gave me a new appreciation for WebMD.

Service
Quality
Thumbnail of user bebetos
3 reviews
2 helpful votes
February 3rd, 2022

Been a fan of this site for years.
Provide very good updated information with well researched materials for many years.
Much better than wikipedia

Tip for consumers:
They are reliable with good info

Products used:
I use their info for my own research for my health issues and they are really good

Service
Value
Quality
Thumbnail of user geraldb27
3 reviews
3 helpful votes
April 15th, 2015

I'm so happy there is a web Md ap for kindle fire. It is very easy to use. You can log on with a pin which makes it easy. There isn't much you can do unless you are connected to the Internet.

Thumbnail of user debbief25
23 reviews
68 helpful votes
November 30th, 2015

I have used WebMD every time I had symptoms and wanted to know what it might be and how serious it might be. They are knowledgeable and exact in the symptoms department. I would highly recommend them as a first source.

Value
Quality
Thumbnail of user nicop7
61 reviews
129 helpful votes
August 14th, 2019

WebMD can be a good site to quickly look up health information when you're unsure about something. I just wish they had less ads and I wish they would improve their symptom checker.

Tip for consumers:
Try not to diagnose yourself based on something you read on WebMD. Always make sure you ask a doctor if you're concerned about something.

Products used:
Symptom checker, various articles

Quality
Thumbnail of user leos38
5 reviews
14 helpful votes
September 20th, 2014

This is wonderful websites which gives the general information. This company providing Online facilities for the purpose of buying and selling activities. Their products are with low price and high quality. If the purchased products are having any damage they are allow you to do exchange. If you want they will provide you some free samples also. First use this free samples and ordered to other product.

Thumbnail of user leea66
4 reviews
5 helpful votes
June 24th, 2015

I go here and try their methods when i think i got something and sometimes they help a lot.

Thumbnail of user marcianov
3 reviews
1 helpful vote
October 11th, 2015

Tienen un selecto comercio de calidad y seriedad en los productos de medicamentos y atención medica para los clientes, y eso se puede mejorar, una poco mas al cliente, y eso no solo depende de la empresa también depende de los clientes que no exigen la calidad y atención de la empresa o empresas, que están para servir a los pacientes...

Thumbnail of user lindas134
5 reviews
0 helpful votes
Thumbnail of user terryf17
4 reviews
4 helpful votes
May 12th, 2015

It has info on all things, but after reading for a while I feel like I had all the symptoms of major disorders like ADHD, Stress, Anger. I got confused and closed it right away.

Thumbnail of user stephanies71
5 reviews
2 helpful votes
April 4th, 2015

Love this site for a quick go to before and after call the doctor.

Thumbnail of user sandraw34
4 reviews
1 helpful vote
September 7th, 2015

Just type your question and an answer normally appears, good for unravelling those blood test reports

Thumbnail of user lorih39
2 reviews
5 helpful votes
October 13th, 2015

I use WebMD for a quick rundown on any health problems.

Thumbnail of user jamiem139
66 reviews
75 helpful votes
October 31st, 2017

This website has a lot of helpful and useful information! For the most part it is usually accurate. I will continue to use this website. I trust what it says but with a grain of salt. I always contact my doctor for the more accurate information I need, but WebMD is very helpful when it's the weekend or late at night and you can not contact your doctor.

Thumbnail of user rainr1
4 reviews
6 helpful votes
August 26th, 2015

Good website, but better off visiting a real doctor anyway. You can research all you want but nobody except a real doctor in front of you is going to help you most

Thumbnail of user robtf5
3 reviews
2 helpful votes
July 2nd, 2015

Every year this site gets closer and closer to being completely useless. I do think they can turn this around and fix things because they obviously have tons of information, but they need to really get somebody new to handle how they run their website. Many years ago this was the GO TO place for health information on the internet -- now it's... well, just about useless.

Thumbnail of user briannew1
41 reviews
35 helpful votes
December 28th, 2015

Great information when it comes to medical field. I usually visit the site for school projects. Great service too

Service
Thumbnail of user abbyw6
5 reviews
17 helpful votes
February 14th, 2014

This site has a plethora of useful information regarding health and beauty. I love taking the online quizzes and reading the articles as they are short and concise.

Thumbnail of user michaelo258
1 review
1 helpful vote
August 6th, 2018

While trying to view slideshows or do quizzes the very slow ads slow down the whole experience...

Thumbnail of user kumaraswamyk
2 reviews
0 helpful votes
April 4th, 2015

Trustable information to both professionals and laymen

Thumbnail of user justinc51
4 reviews
2 helpful votes
June 3rd, 2015

Not only highly educational, they also have great refrences.

Thumbnail of user pauly51
14 reviews
30 helpful votes
October 4th, 2017

In the past I have had problems with hypertension, sluggish thyroid, vericose veins and shingles and depression and anxiety... weight gain and other human conditions and WebMd always has a answer and I got to my local doctor(S) and use the information provided by WebMd to let the doctor know of my health concerns.
So far my wife and I are satisfied with WebMD

Thumbnail of user tylerf4
5 reviews
9 helpful votes
September 25th, 2014

I really like this website. I am a permanent reader of this site and they have the best healthcare articles and tips. You can get ideas on your diets. You can use them any time, I think getting tips is really a great idea we can improve our selves. Thanks for sharing different information’s.

Thumbnail of user sharisep
4 reviews
4 helpful votes
January 5th, 2017

Well informed when I read their articles. Engaging reading and well researched

Thumbnail of user srenam
5 reviews
0 helpful votes
April 24th, 2015

I get answer for my all health questions from this site

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