• WebMD

WebMD

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Overview

WebMD has a rating of 2.9 stars from 291 reviews, indicating that most customers are generally dissatisfied with their purchases. WebMD ranks 18th among Health Information sites.

  • Service
    22
  • Value
    16
  • Shipping
    3
  • Returns
    4
  • Quality
    21
Positive reviews (last 12 months): 33.3%
Positive
4
Neutral
0
Negative
8
2
See all photos

What reviewers want you to know

Positive highlights

  • There are a lot of ads on WebMD, but it still remains a reliable source for health information online.
  • The symptom checker is quite handy and I love how detailed and clear the information is.

Critical highlights

  • WebMD took $14 million from the Obama administration to push government run health care.
  • Great Site for most who need to study what they do not know.
How would you rate WebMD?
Top Positive Review

“Derma laser center. Dr. El-attar”

Geri S.
8/31/23

If you need a talented, kind and professional practice I highly recommend. Dr el-attar at derma laser center His staff and service and follow up is amazing Not what you normally find these days in the medical field

Top Critical Review

“They threatened their employees! What?!”

Stefanie F.
1/21/24

I just saw a video of the CEO threatening his employees to return to the office and not work from home. They had other people on there as well, it was like a hostage video with fake smiles. Blink twice if you need help. Not using webmd anymore. EVERYDAY HEALTH here I come!

Reviews (291)

Rating

Timeframe

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Reviews that mention popular keywords

health information (6) symptom checker (5) health care (7) great site (4) health websites (3) health issues (4) side effects (4) many years (4) time (37)
Thumbnail of user dianm11
1 review
0 helpful votes
May 18th, 2020

There are so many ads every time I click on web md that I cannot read in an ongoing manner due to constant interruptions. Even if I give it time to load them all it doesn't help as I scroll only to get bumped out of my spot. Greed kills things so I'd say thats an issue here. Cut back a little and make your site usable. In the meanwhile - there are many choices out there.

Thumbnail of user brendaw92
8 reviews
5 helpful votes
June 25th, 2017

This site is too complicated for non -medical persons. It needs to list all generic equivalent medications in the same " class" of drugs so people can save tons of money. I may be thinking of Drugs.com where you can see if your medications have interactions with Over the Counter medications and so on. Too bad they do not include all the ones on the recall list or the ones in class action lawsuits here. Great Site for most who need to study what they do not know. But the constant emails are a headache.

Thumbnail of user valeriev22
2 reviews
2 helpful votes
August 3rd, 2020

1. Information is often presented in chunks, so that to read a whole article I have to keep clicking "NEXT." Usually, "NEXT" opens up a whole new window, often of the same page I'm trying to leave for the next page. So I click"NEXT" on that page, and get yet ANOTHER window with the same page: no way to read an entire article! This doesn't generally happen with other websites. Incompetent software engineers.

2. They asked me to fill out a survey. I tried to take their survey, but at one point it demanded that I put "at least one checkmark" in a particular column, indicating myself to be the caregiver for someone with a medical condition. I am NOT a caregiver, so I couldn't check anything without lying, which I refuse to do. They had wasted my time, and I don't take Kindly to that. Incompetent software engineers.

3. At the bottom of each page of the survey was a link for "Contact us." Clicking on it did NOT open up a contact form--instead it opened my email program, with their email address pre-filled-in. I wrote to them about #2 above and clicked "SEND." I immediately got a message that my message could not be delivered! WTF? It was THEIR automatic eddress fill! Incompetent software engineers.

I am a retired engineer, some years of my career having been spent in software quality assurance. WebMD should be paying me to find their bugs!

Thumbnail of user margaretl177
6 reviews
2 helpful votes
May 3rd, 2019

I find all things and information I searched for are mostly here in WebMD. Reliable! Especially when I am home alone with my sick kid and I cannot do anything but search on the Internet of what my baby is going through.

Thumbnail of user carole77
12 reviews
89 helpful votes
February 14th, 2017

My roommate logged on here to do a quiz and ads kept popping up and the page kept changing. Also, when I tried to do a quiz, I could not understand the format.

Thumbnail of user barbarac150
2 reviews
0 helpful votes
January 20th, 2017

Well, this should not be your first and last resort as far as diagnosis is concerned. It's a good place to start though :))

Thumbnail of user loun9
2 reviews
5 helpful votes
October 2nd, 2016

Im going out on a limb here but I suspect this site is in cahoots with big pharma and ironically I did read something about this online but cant confirm its true but you just never know. Its a decent site but its kind of odd that a few of the drug reviews listed started off with the highest rated category/use for the drug but not all of them so the jury is still out. Natural supplements are reviewed as well but maybe they dont get the same respect since big pharma does have a bunch of money and clout. Personally, I think meds should be rated lowest to highest so you know the worst case scenario, because I nearly died from careless prescribing of meds and its kind of ruined my life.

Thumbnail of user alohag
4 reviews
0 helpful votes
December 20th, 2016

Yes, you will be able to find information but it is so full of ads that it has become distracting and cumbersome to use. Because of all the ads, there is not a lot of content on a page. You have to keep moving to the next page. It also seems like the articles have gotten shorter. They have a pop up box for a survey that is so annoying. If I mark no it freezes my screen. Sent an email but never got a response. I now go to other sites first.

Thumbnail of user bernardk10
3 reviews
2 helpful votes
October 2nd, 2014

Their quizzes often annoy me. Their answers are often wrong or at least debatable. They do not allow comments to refute their often misleading answers.

Thumbnail of user silviat10
1 review
1 helpful vote
July 6th, 2018

These people provide lots of medical update info with full details, major issues related to health and permanent hair removal products with new updates and latest news and information, Even SiobayStore provide good permanent hair removal products.

Thumbnail of user veronicas39
40 reviews
181 helpful votes
December 30th, 2015

This site is meant for background info or a quick fact check. It's not meant to replace a real GP.
I don't suggest looking too far into articles and other 'pop medicine/ psychology'.

If you're looking up UTI symptoms- yes, use it. If you're self-diagnosing autism- no, do not use it.

Thumbnail of user ruthtm
4 reviews
10 helpful votes
November 7th, 2014

I am not satisfied with the webmd.com site because they did not provide the quality pregnancy related information. My sister is pregnant so she do not know about the food at this pregnancy time so decided to ask the help from this site but they did not give useful information about the pregnancy.

Service
Thumbnail of user michaelr58
11 reviews
51 helpful votes
February 22nd, 2013

I used to love them but now that I know they are linked with Healthboards.com, I knocked them down a couple notches.

Thumbnail of user davew133
4 reviews
4 helpful votes
August 19th, 2017

Sometimes I unable to use this website. The website is without it constantly locking up on a page and refusing to function. I am facing the same problem all the time.

Thumbnail of user se3776
9 reviews
19 helpful votes
January 30th, 2015

Great for information and symptoms but runs very conventional in terms of advice - for legal reasons I'm sure - but it is a medical site and they aren't trained to think for themselves. It's all about the drugs.

Thumbnail of user lauram143
8 reviews
10 helpful votes
January 16th, 2016

Always a good experience

Thumbnail of user jamess177
4 reviews
10 helpful votes
Thumbnail of user stane5
1 review
1 helpful vote
July 20th, 2015

I use WebMD-website, regularly, it seems to provide good information, BUT 8 out of 10 times... of visiting the Site: I receive JUNK/SPAM. My computer Always-notifies me, so
I keep using the Site. I should mention, that my PCP (doctor) says: do not trust this site. Stan

Thumbnail of user wanyuw
11 reviews
67 helpful votes
May 29th, 2013

They offer a lot of information, but just becareful what you read. Do not try and diagnose yourself over the internet.

Thumbnail of user krystas1
2 reviews
0 helpful votes
May 11th, 2015

It's still a good place to go for information but I find its becoming overrun with ads. I kind of miss the "old WebMd" - more about information and less about pushing product.

Thumbnail of user sherryl19
36 reviews
46 helpful votes
May 4th, 2015

You really don't see anything here you can't find on google answers or general sites.

28 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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