• WebMD

WebMD

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Overview

WebMD has a rating of 2.9 stars from 291 reviews, indicating that most customers are generally dissatisfied with their purchases. WebMD ranks 536th among Health Information sites.

  • Service
    22
  • Value
    16
  • Shipping
    3
  • Returns
    4
  • Quality
    21
Positive reviews (last 12 months): 30.8%
Positive
4
Neutral
0
Negative
9
2
See all photos

What reviewers want you to know

Positive highlights

  • There are a lot of ads on WebMD, but it still remains a reliable source for health information online.
  • The symptom checker is quite handy and I love how detailed and clear the information is.

Critical highlights

  • WebMD took $14 million from the Obama administration to push government run health care.
  • Great Site for most who need to study what they do not know.
How would you rate WebMD?
Top Positive Review

“Derma laser center. Dr. El-attar”

Geri S.
8/31/23

If you need a talented, kind and professional practice I highly recommend. Dr el-attar at derma laser center His staff and service and follow up is amazing Not what you normally find these days in the medical field

Top Critical Review

“They threatened their employees! What?!”

Stefanie F.
1/21/24

I just saw a video of the CEO threatening his employees to return to the office and not work from home. They had other people on there as well, it was like a hostage video with fake smiles. Blink twice if you need help. Not using webmd anymore. EVERYDAY HEALTH here I come!

Reviews (291)

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Timeframe

Other

Reviews that mention popular keywords

health information (6) symptom checker (5) health care (7) great site (4) health websites (3) health issues (4) side effects (4) many years (4) time (37)
Thumbnail of user aboughaliw
1 review
3 helpful votes
October 10th, 2023

From the perspective of a medical provider, I was locked into a contract and told that the site would have great visibility and lead to prospective patient encounters. Ive had 2 patients from this site in 5 months actually be seen. The content is nice but there arent enough patients seeing this website to find me or at least they are going to other sites where they make the decision to make an appointment. I would not renew a contract or sign up for it in hindsight, they wont modify your contract despite clear evidence they are not successfully helping you.

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Thumbnail of user jl827
1 review
1 helpful vote
November 24th, 2022

There are no options for intersex in the symptom checker neither are there any mention of how symptoms might present on intersex people on any webmd article ive read, so i have to use male or female but these results wont be accurate because sex has an important role in how symptoms present for different health issues. And this discrimination affects over 1% of our population, that's as many intersex people as there are red heads, so this is not a small oversight from a supposed medical website.

Thumbnail of user antonior573
1 review
1 helpful vote
December 26th, 2022

So if you are wanting to use webmd for their suboxone clinic don't pharmacies won't fill unless in person visit or dr is within 50 miles ect. The dr was great and was easy to get through the process. I was wanting to do it this way because the I person. Office was a councilor visits once a week and two dr. Visits at first so in one month I would pay $180 trying to save money. Well so much for that.

Tip for consumers:
All but suboxone clinic they are good for

Products used:
Addiction services

Service
Value
Shipping
Returns
Quality
Thumbnail of user johns10540
1 review
0 helpful votes
February 23rd, 2022

WebMD does not have the latest info about identifying your prescription meds based on their pill markings. I've found that Drugs.com has more current info.

Thumbnail of user seano286
1 review
0 helpful votes
July 10th, 2022

Keeps giving just general symptoms to check, when I put in my symptoms to add it just goes around them to general symptoms and cause of the symptom unrelated to my symptom I tried over a dozen times but no help, so this is no help

Thumbnail of user noormmn
1 review
3 helpful votes
January 31st, 2020

Not nearly as good as Mayo Clinic site.
Even with adblocker the webmd site looks a bit like yahoo news! The page keeps "refreshing" with new distractions. It can be difficult to track the actual content and read an article. Very unprofessional and doesn't inspire confidence in its credibility.

Thumbnail of user neild36
3 reviews
4 helpful votes
April 15th, 2019

I receive numerous emails from WebMD. I sometimes like to watch their slide shows, but they usually freeze on my IPad. Also they keep refreshing the page which gives me a headache. Very poor web programming

Thumbnail of user alanm351
1 review
0 helpful votes
August 23rd, 2019

Called WebMD to discuss my symptoms. The Dr., who was very kind and polite, recommended I see a Doctor. Who the heck am I talking with here, The Lone Ranger? Spent about $90.00 but for peace of mind I'm going to the Doctors office early tomorrow morning.

Thumbnail of user lm21
1 review
2 helpful votes
April 20th, 2013

I have looked up information on WebMD for years. I had ignored the advertising to this point, but am now aware that the website carries content by Similac. As a certified Lactation Consultant, it is unethical for me (or any staff in baby-friendly hospitals, or seeking baby-friendly status) to have anything to do with artificial formula companies and advertising! I will no longer refer to WebMD and will spread the word within the breastfeeding support community. Such a waste of information, shame on WebMD for caving in. It's like letting a tobacco company advertise on a heart health information site.

Thumbnail of user lewisd16
2 reviews
13 helpful votes
December 21st, 2015

I could not afford to go to a Doctor with a problem I was having so I went to WebMD to see what I could do to resolve the problem. After I asked the question, the answer I got "give us money first (credit card info) then we will answer" I left the sight. About a week later I got an e-mail from some guy who said he was a doctor and gave me info I already knew and that was the end of it. For all I know, he could have been the janitor. Don't waste you time or money there.

Thumbnail of user nielb2
24 reviews
161 helpful votes
March 7th, 2015

WebMD used to be SO MUCH BETTER -- what happened?:-(
Every year this site gets closer and closer to being completely useless. I do think they can turn this around and fix things because they obviously have tons of information, but they need to really get somebody new to handle how they run their website. Many years ago this was the GO TO place for health information on the internet -- now it's... well, just about useless.
I hope they fix this soon.

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Thumbnail of user toomanye
1 review
0 helpful votes
April 11th, 2016

I greatly appreciate the info I seek on WebMD. However, when I started to look at WebMD for healthy ways to improve my diet I was overwhelmed with up to 7 e-mails a day. While it may not seem like a lot it adds up very quickly. I have become hesitant to even click on WebMD because I don't want to have them take control of my email again.

Thumbnail of user tb97
1 review
0 helpful votes
July 8th, 2017

I am unable to use the WebMD website without it constantly locking up on a page and refusing to function.

Thumbnail of user pattih27
1 review
0 helpful votes
December 13th, 2017

I am unable to use the WebMD website without it constantly locking up on a page and refusing to function.

Thumbnail of user franks99
3 reviews
0 helpful votes
October 20th, 2015

Wed MD used to be more informative. I now find it to be a source of common knowledge, the site mediocre home fixes. I find more "pop-ups" that side track you to spam world rtdicules! These "pop-ups " are very distracting and frustrating for people with reading issues, attention problems, or dementia. How can you take this seriously when promotes this?
People that have questions about specific topics; give the people what they ask for they can google the rest.

Thumbnail of user vincenzom15
1 review
0 helpful votes
June 10th, 2017

Disappointing and biased. Franklly not useful. Contradicted by many clinical trials reports published on Pubmed.

Thumbnail of user qdfsds
1 review
3 helpful votes
July 15th, 2013

This was a great website, but it seems more confusing and not as intuitive as it once was.

28 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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