• West Coast Shipping

West Coast Shipping

Overview

West Coast Shipping has a rating of 2.45 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. West Coast Shipping ranks 80th among Shipping sites.

  • Service
    6
  • Value
    6
  • Shipping
    6
  • Returns
    4
  • Quality
    6

This company does not typically respond to reviews

2
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What reviewers want you to know

Positive highlights

  • Car Shipping to UAE I have used west coast shipping to import a classic car to UAE and their service was very good.

Critical highlights

No critical highlights yet

How would you rate West Coast Shipping?
Top Positive Review

“Great, Great, Great!”

Peter N.
4/5/22

I left my early prize Mercedes in the hands of WC Shipping for transport from Germany to Belgium then onward to Atlanta and then finally to its new home in New York. All documents we handled correctly the first time, flew through all the customs checks and was delivered ahead of schedule. Thanks Alex, Felix and Tanya for everything!

Top Critical Review

“A Very Irresponsible Company”

William S.
4/7/21

By being responsible with peoples stuff. Thing I packed inside the cab of my truck arrived outside of the cab damaged and when I emailed they are not excepting responsibility. My truck has scratches down the side and arrived with a screw in the tire from their shipping yard. My newborns walker "new" was what was in the cab of truck. Has missing wheel and freeze and scratches all over it. If you value your possessions that you've worked hard for I'd definitely go with a different company. I moved to Dubai and eventually will be moving back to the states. But will most definitely not use this company again

Reviews (11)

Rating

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Reviews that mention popular keywords

west coast (59)
Thumbnail of user martins961
1 review
1 helpful vote
November 7th, 2023
• Updated review

Ich bin ein neues Opfer von West Coast Shipping! Die Methoden von Manager A. Sind unglaublich unfair und hneln mafisem Verhalten. Achtung, diese Firma behandelt einen Oldtimer wie einen Schrottwagen. Verursacht Schden, die mit Fotos eindeutig dokumentiert sind und verlangt einen Kostenvoranschlag (ja, kein Schadensprotokoll) der dann nicht akzeptiert wird und ich als geschdigter Kunde dann als schlechter Mensch dargestellt werde, der sich auch noch mit dem Schaden bereichern will. Sie verlangen, dass ich gebrauchte, nicht so stark beschdigte Karosserieteile selbst suche, sie bezahlen nur gebrauchte Teile, fr die man nur einen lcherlichen Preis bezahlt und alle anfallenden Mehrarbeiten werden dann nicht bezahlt. Fakt ist, dass mir nur 1/3 des Schadens erstattet wurde und der Rest bei mir verbleibt. Auf Anraten eines Oldtimerforums habe ich keinen Anwalt eingeschaltet und mir wurde gesagt, nimm was du kriegen kannst, sonst sitzt du auf deinem eigenen Schaden und musst dann die gesamten Anwaltskosten bezahlen. Boss A. Macht sich das zunutze und steigt schlielich von seinem hheren Angebot ab, verzweifelt nach Grnden suchend. Ich habe die bessere Transportversicherung abgeschlossen, was mir jetzt aufgefallen ist und ich bin der Meinung, dass es Sie wahrscheinlich gar nicht gibt! Eine Versicherung wrde sich direkt an Sie wenden und nicht den Chef der Spedition mit Ihnen verhandeln lassen. Ich hatte ein tolles Angebot eines serisen Konkurrenten, dann hat mich Agent F., der hier in Deutschland lebt, mit dem Argument abgeworben, WCS liefere schneller und besser. Das Ende ist jetzt, ich habe Schaden schneller und wahrscheinlicher! Die Konkurrenz wre noch billiger gewesen. Ich habe in den USA einen 37 Jahre alten Oldtimer mit nahezu perfektem Erstlack gesucht, gefunden und WCS hat ihn dann fr mich vernichtet. Normalerweise schaue ich mir immer zuerst die Bewertungen an, wenn ich etwas kaufe, und in diesem Fall habe ich es nicht getan, weil ich hier vom FC gefangen bin.

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Value
Shipping
Returns
Quality
Not this Company!
February 19th, 2022
• Previous review

NOT THIS COMPANY!,,
I'm a new victim of West Coast Shipping!
The methods used by manager A. Are unbelievably unfair and resemble Mafia-like behavior
Attention, this company treats a vintage car like a junk car.
Causes damage clearly documented with photos and demands a cost estimate (yes, no damage report) which is then not accepted and I, as the damaged customer, am then portrayed as a bad person who also wants to enrich himself with the damage.
They ask me to look for used body parts that are not so badly damaged myself, they only pay for used parts for which you only pay a ridiculous price and all the additional work that arises is then not paid for.
The fact is that I was only reimbursed for 1/3 of the damage and I'm left with the rest.
On the advice of a classic car forum, I didn't hire a lawyer and was told take what you get, otherwise you'll be stuck with your damage and then have to bear the entire legal fees.
Boss A. Then takes advantage of this and finally goes down from his higher offer, desperately looking for reasons to do so.
I have taken out the better transport insurance, which I have now noticed and I am of the opinion that you probably don't even exist! An insurance company would contact you directly and would not let the head of the forwarding company negotiate with you.
I had a great offer from a reputable competitor, then Agent F., who lives here in Germany, enticed me away with the argument that the WCS delivers faster and is better. The end is now I have damage faster and more likely! The competition would have been even cheaper.
I was looking for a 37-year-old classic car in the USA with an almost perfect first coat of paint, I found it and WCS then destroyed it for me.
Normally when I buy something I always look at the reviews first and in this case I didn't do that because I'm F. C. captured here.

Products used:
Transfer Oldtimer Shipping

Service
Value
Shipping
Returns
Quality
Thumbnail of user williams3554
1 review
0 helpful votes
April 7th, 2021
Verified purchase

By being responsible with peoples stuff. Thing I packed inside the cab of my truck arrived outside of the cab damaged and when I emailed they are not excepting responsibility. My truck has scratches down the side and arrived with a screw in the tire from their shipping yard. My newborns walker "new" was what was in the cab of truck. Has missing wheel and freeze and scratches all over it. If you value your possessions that you've worked hard for I'd definitely go with a different company. I moved to Dubai and eventually will be moving back to the states. But will most definitely not use this company again

Tip for consumers:
Do not use this company. West Coast Shipping

Products used:
Shipping

Service
Value
Shipping
Returns
Quality
Thumbnail of user harrya188
1 review
0 helpful votes
October 5th, 2021

My car (together with two other cars) was supposed to be shipped from New Jersey to Bremerhafen, and arrive on September 4th. Then something happened, and the latest is that the container was put on hold due to customs - with no reason for holding the container - all documents are ok. I may not see my car until November, and with a threat to pay thousands of dollars for storage costs in the meantime. Communication from West Cost Shipping is very poor. More to come as the situation evolves, but has anybody else had the same experience?

Thumbnail of user petern770
1 review
0 helpful votes
April 5th, 2022

I left my early prize Mercedes in the hands of WC Shipping for transport from Germany to Belgium then onward to Atlanta and then finally to its new home in New York. All documents we handled correctly the first time, flew through all the customs checks and was delivered ahead of schedule. Thanks Alex, Felix and Tanya for everything!

Products used:
Shipping services

Service
Value
Shipping
Quality
Thumbnail of user rivinb
1 review
2 helpful votes
January 25th, 2019

I shipped my car with West Coast Shipping and they severely damaged my car during transit. When I complained they initially agreed to set my car right. Out of nowhere now after 6 months, they are coming up with a exclusion that was nowhere included in my policy. Alex Naumov agreed to fix the issue and now is backtracking from this.
If you have faced a similar issue, please contact me. I'm bringing a class action against WCS.

Thumbnail of user jonb421
1 review
0 helpful votes
April 4th, 2020

I shipped 5 classic cars with WCS and all arrived badly damaged, there are before and after photos of the vehicles it is a clear cut case.
They walked all over the roof and trunk of the vehicles, spilled chemicals on the paint, dented panels, smashed windows, ripped interior and more.
I had to get a loan to fix the damages and they have been trying to avoid reimbursing me the damages money. I provided all the paperwork they requested but they are very unprofessional and will now not respond to my emails chasing up the situation.
It has now been over 6 months and still no money.

I strongly advise not using WCS as they do not care about vehicles at all and are unprofessional.

Thumbnail of user rileyc49
1 review
0 helpful votes
November 6th, 2019

We recently made the mistake of shipping a car with West Coast Shipping and if you are reading this because you are considering using them as well DO NOT. The entire process was convoluted and the customer service was horrible. Our "dedicated agent" did not take phone calls and if we were lucky would return a missed call with a vague and occasionally incorrect email. We were given quotes and sold a product that were far from what was delivered. As a cherry on top of a ridiculous experience when we went to pick the car up from customs we sat in the office for over an hour waiting for the driver that we were instructed had arrived. When we finally reached an agent with West Coast I was unapologeticly told to "Knock on the back window of his car to see if he was sleeping in the back seat"... he was. I cannot reiterate enough what a mistake it was to select West Coast Shipping and only hope this review prevents others from making the same mistake we did. An international move is stressful enough without the "White glove service" of these goons.

Thumbnail of user kwaminaa
1 review
0 helpful votes
October 28th, 2019

This company knowing the have stolen my car part insisted I pay the freight before I see my car. When I did my car came with the part stolen. FORGET ABOUT THE HIRED REVIEWERS. They are a bunch of thieves

Thumbnail of user danb1489
1 review
0 helpful votes
October 18th, 2022
Verified purchase

I have worked with West Coast Shipping a couple of times now. Alex, their COO has been a great contact. I've sent vehicles from Poland and England, all the way out to Los Angeles, California. Even during the midst of the pandemic, the team was able to deliver in a timely and effective manner.

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Thumbnail of user abdullaha449
1 review
0 helpful votes
May 11th, 2021

The service was amazing, keep up with you,,, and help you sort the paper work. Very professional and very quick, I highly recommend their service.
Even I wanted to ship a massive truck but they still made it happen.

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Value
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Quality
Thumbnail of user arthurk177
1 review
0 helpful votes
July 27th, 2021

I shipped out two vehicles from Seattle to Copenhagen, Denmark, and one of the vehicles I asked to ship back to Seattle, as in Denmark custom's fees were 150% :). The other vehicle was electric, Tesla Model 3, so the costs were acceptable.
West Coast Shipping did a very good job with those shipments and I definitely recommend this company.

Tip for consumers:
Shipping vehicles from US to Europe

Products used:
Shipping vehicles overseas.

Service
Value
Shipping
Returns
Quality

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Alex N.
Typically does not respond to reviews

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