WaterBottles.com has a rating of 4.8 stars from 542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WaterBottles.com most frequently mention customer service, entire process, and timely manner. WaterBottles.com ranks 4th among Promotional Products sites.
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We are pleased with the product. The process to order was easy and fast. Briana assist us in a timely manner and efficiently. The product arrived fast, earlier than expected.
They printed the sentence upside down, then wanted me to pay double to re do it. Who knew you didn't know we read from left to right. I proofed the symbol and wording. I didn't think you would print it upside down or know to proof your error.
We are pleased with the product. The process to order was easy and fast. Briana assist us in a timely manner and efficiently. The product arrived fast, earlier than expected.
Briana was great in helping me create an image on our water bottles.
We (Yashar Architects) ordered 150 thermal bottles with the logo of the office.
Throughout the process, Briana Randolph from customer service took care of us thoroughly and quickly.
Also, we are not from the countries where your company delivers, and Briana Randolph took care of the issue and found a solution so that the product would reach us in Tel Aviv, Israel.
We received the products within 3 weeks. As we expected, the bottles are of high quality, the logo came out in high resolution and quality.
Without a doubt we will recommend to anyone.
We needed 300 water bottles for a school event and we had a quick turn around because of needing to wait until the budget with federal funds was approved. Briana responded fast, followed up, and communicated clearly. I was impressed that the water bottles made it the night before our event.
Products used:
water bottles
Wow! Really fast and accurate. Easy to place the order and the graphics were perfect.
Hollywood, Florida experiences extreme heat in the summer months. Outdoor staff need to stay hydrated and cool during the workday. WaterBottles.com had a solution for our needs - a bottle that is sturdy, leakproof, easy to clean, well insulated to keep water cold throughout the day, and has a handle for versatile handling. The staff at WaterBottles.com were very responsive and easy to work with. We had a complicated order with payments coming from multiple departments, but it was expertly handled with no hiccups. We received our order on time and the bottles look great.
Briana with customer service was prompt with a proof and more than willing to send me a sample. Everything was quick and easy and we are super pleased with the cups we received.
Would absolutely use them again.
Our experience has been nothing but fantastic! It started with a very quick rush mock up which was quickly turned around to us in a few options that were requested. Since I have been working closely with our rep trying to select the perfect items for our end product. She has share many suggestions and is always happy to help with new creative and mock ups whenever possible. Shipping is fast and communicated well. We will be shopping again for sure!
Customer service was quick and helpful.
Product was as expected and very good quality. The image we requested was clear and very professional.
Shipping was accurate and FAST, customer service made a point to contact us to be sure we received and happy with our product. This is very helpful and made my experience that much more satisfied.
Thanks you Amanda for making this process easy and enjoyable.
We will be ordering again.
From the time I placed the order, to the time my team paid the invoice - Briana Randolph was fantastic. We placed a large order for about 900 water bottles with a tight turn around time. She kept me in the loop throughout the order process, including providing tracking information for 1 box that was delayed by a day or two. I was highly impressed and wanted to express my thanks for all her help. She is an asset to your team.
Great to work with! I had a couple of changes at the last minute, and the WATERBOTTLES.COM team was very helpful.
My overall experience with WaterBottles.com was great. Amanda Escarzaga, Customer Service Representative, was extremely helpful and went above and beyond to make sure I had all the information I needed in creating the perfect bridal shower giveaway. The mugs were delivered in carefully packaged boxes in a very timely manner. The custom printing looked awesome. Exactly what I was hoping for. Thank you!
Brianna was very helpful and accommodating. My previous experience with this same mug was very good having received one last year compliments of Christian Brothers in Riverside, CA. After using the one they gave me for almost a year without any deterioration of the finish or logo I was sold on using the same product to give away to our own customers and contractors. The logos printed on the mugs are perfect and I can only assume that they will stand the test of time. Well done - Thank you!
Briana helped me place and refine my order. Her service was excellent all around. Prompt, courteous, and very helpful. Thank you!!
My sales rep Briana was extremely helpful from beginning to end. This was my 1st experience with waterbottles.com so I had a lot of questions.
The tumblers are great. They are better than what I expected. I havent opened all the boxes yet but the tumblers in the one box I have opened were all in one piece.
I fully anticipate a long relationship with waterbottles.com.
I am grateful I used Waterbottles.com to print out company water bottles. We had a special print job which required colorful, double sided printing and they did an amazing job. Briana Randolph was my main point of contact and she was professional, timely, and fun to work with. I truly appreciate how she went out of her way to address my needs and concerns on the orders. Thank you for a wonderful experience. Will use again!
My boss decided last minute to put together holiday gifts for the team, and WaterBottles.com delivered our order NEXT DAY, which was perfect! Prior to ordering, I chatted with someone in customer service and all of my questions were answered promptly and helped me to make the best decision to get the bottles we needed as soon as possible. We will definitely use this company again when we need to make another order.
Excellent customer service, quick responses and great quality on the final product. Will definitely be working with waterbottles.com again in the future!
Briana was great! She responded promptly to our inquiry about selecting a water bottle and logo for our items. She sent quick mock up samples and estimates for cost. We received the bottles quickly and they are perfect! Just what we were looking for! We will definitely recommend waterbottles.com to others looking to do the same and reorder when we need more products. Thank you for making my job easy!
The entire process - from planning to delivery - was SO EASY!! Amanda was so helpful and effortless. We were ordering these as thank you gifts for our mentors, and they love them! Would definitely recommend to anyone!!
We bought 150+ h2go Concord for our golf club members. The product is well built and looks very nice with our own logo on it. The customer support team (Briana) worked closely with me. She has done a great job for me with design, selection and delivery.
Everything was great. From start to finish Brianna was amazing. She sent me a model within minutes. I was able to place an order and have it fulfilled very quickly (we were on a deadline at our school). When the product arrived, I was thrilled with the quality. They look Great!
Our company wanted to order high quality water bottles for customer giveaways. Waterbottles.com had so many options it was hard to choose. I contacted Briana and gave her the SKUs I was considering. She promptly sent me samples so we could evaluate the best option. Once we decided on the model, she provided 2 different color-design options with virtual proofs. Using these, we were able to easily place the order without any issues. Briana was helpful from my initial inquiry through every stage of the process. She even followed up upon delivery of my items. Excellent customer service.
The water bottles themselves (h2go nexus) are very high quality and look fantastic. They hold ice for well over 24 hours, and seem very durable.
We were very pleased with the product and the customer service provided by Amanda. We have been looking for a Frosted Tumbler similar to this and were unable to locate it. Amanda helped us find this product which was exactly the same as our previous purchase with another supplier who has since discontinued the product.
Several of our employees have mentioned how excited they are about this product and can't wait to use it again.
Super fast quote! We had to wait to secure funds prior to purchasing these water bottles, and Brianna, our customer rep, was patient as we worked through the process.