• WatchesOnNet

WatchesOnNet

Overview

WatchesOnNet has a rating of 3.26 stars from 43 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WatchesOnNet most frequently mention customer service. WatchesOnNet ranks 33rd among Watch sites.

  • Service
    4
  • Value
    4
  • Shipping
    3
  • Returns
    2
  • Quality
    3
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • 3 days later I received an email stating that my order was cancelled without any explanation.
How would you rate WatchesOnNet?
Top Positive Review

“Fantastic, money saving website! Excellent service & response to Internet questions & concerns!”

Linda P.
10/28/15

Hello. I received my Tag Heuer watch in a super time manner. Just a few days. Packaging was perfect, paperwork enclosed & beautiful original box of the watch. I tried it on & thought the watch was too large. I emailed that I wanted to return & watchesonNet within a few hours sent me directions for return! Really amazing. I am thinking that I will keep the watch because I love it and just saw it at Costco for $400 more! Thank you. I will decide to keep or send back tomorrow!

Top Critical Review

“Is that a real site?”

Alessio M.
2/8/21

I must have tried to purchase a watch on this site since November 2020 through Feb 2021. I found the watch I was looking for but I was never able to complete the purchase on their site. The order could not get past where it says in the attached document: "Place your order now" I have called their, so called, customer support more than 10 times, left multiple voice messages and emails and never got a single response. Their site appears to be a ghost! So I went on different sites and was able to complete my business for the watch I was looking for.

Reviews (43)

Rating

Timeframe

Other

Reviews that mention popular keywords

3 days (3)
Thumbnail of user lindap93
1 review
11 helpful votes
October 28th, 2015

Hello. I received my Tag Heuer watch in a super time manner. Just a few days. Packaging was perfect, paperwork enclosed & beautiful original box of the watch.
I tried it on & thought the watch was too large. I emailed that I wanted to return & watchesonNet within a few hours sent me directions for return! Really amazing.
I am thinking that I will keep the watch because I love it and just saw it at Costco for $400 more! Thank you. I will decide to keep or send back tomorrow!

Thumbnail of user geneshas
1 review
12 helpful votes
May 7th, 2015
Verified purchase

Couldn't find exactly what I was looking for. Called customer service. Rep was so nice and courteous. Couldn't believe it! Once I finally chose the exact TAG I wanted, I received the watch within 3 days! Quite wild if you all me. Very impressed by the whole experience

Thumbnail of user markm191
1 review
15 helpful votes
August 5th, 2015

Like some others on here, I was definitely skeptical about ordering from a site that I did not have any familiarity about. I did some research and decided that the reviews were favorable. I did 1 day shipping and received the watch the next day. Everything came perfectly. I am very satisfied and would do business again. The operators via chat and phone are also very helpful.

Thumbnail of user tommyg23
1 review
4 helpful votes
May 9th, 2015
Verified purchase

I purchased a watch on watchesonnet. Cheap pricing! I initially had problems with shipment, however turned out to be UPS fault.
Watchesonnet customer service really helped in tracking the watch, and made it easier.

Service
Value
Shipping
Returns
Thumbnail of user gregoryf16
1 review
2 helpful votes
December 1st, 2015

I placed an order for a Tissot time piece, and within 5 days it was here! How's that for service! And it was packaged well for the long journey it faced.

I collect Tissot time pieces, and they are hard to find in Australia.

I will without question purchase from you again, world class service. Greg F

Tip for consumers:
These guys are awesome, you cannot go wrong.

Service
Value
Shipping
Returns
Quality
Thumbnail of user borisb19
1 review
3 helpful votes
May 8th, 2015
Verified purchase

Buying a watch if watchesonnet.com was painless, quick and easy. Checkout was so fast and seamless. Thank you guys. And the watch arrived in a very quick role. Thanks!

Thumbnail of user kims42
1 review
13 helpful votes
May 14th, 2013

I just received my new Cartier watch for mother's day. It is gorgeous! The customer service person helped answer all of my questions and was very professional and knowledgeable. I got my watch much faster than expected too. It was beautifully and authentically boxed in all of the Cartier red leather type boxes with authenticity certificates, etc. Obviously a genuine Cartier piece. I found this watch reduced in price pretty significantly from the Cartier website. I strongly recommend this site to anyone looking for great price on a luxury watch.

Thumbnail of user brentj2
Brent J. – WatchesOnNet Rep

Thank you for that great review! We truly appreciate it!

Thumbnail of user abej6
1 review
0 helpful votes
May 16th, 2015
Verified purchase

Thank you guys for the great watch and great timing of the shipment for my watch. I wear it every day to work and everyone is shocked by how well priced it was. Don't believe that it's the real thing

Thumbnail of user miac11
1 review
0 helpful votes
May 20th, 2015
Verified purchase

Bought my brother a watch from watchesonnet.com painful checkout and he loved his watch!

Thumbnail of user eitank
1 review
1 helpful vote
May 16th, 2015
Verified purchase

Buying a watch online with watchesonnet.com, was a complete hassle free experience! Got my amazing watch, will only buying here from now on!

Thumbnail of user debbieg24
1 review
1 helpful vote
May 3rd, 2015
Verified purchase

I purchased a gorgeous guess watch from www.watchesonnet.com and was extremely pleased with the service I was given

Service
Value
Shipping
Quality
Thumbnail of user elif13
1 review
9 helpful votes
November 3rd, 2014

What an unbelievable company! I purchased a swiss chronograph watch and they threw in an extra band without me even asking! It's unusual these days to find a company of this kind. Not to mention their price beat all competition and arrived in only 3 days! No doubt, I'm now a lifetime customer!

Thumbnail of user tylerf8
1 review
2 helpful votes
October 28th, 2015

Purchased a new Movado watch $150 less then any department store. Watch came in new box and the watch was in perfect condition. Watch does not come with the Movado warranty, but it did come with a Swiss Warranty. Great place to purchase your next watch!

Thumbnail of user dlw
1 review
1 helpful vote
September 3rd, 2013

Best experience I've had with online shopping!
Extremely efficient and patient!
Received my watch earlier then expected.
I definitely recommend this website to all my family and friends who are interested in purchasing a watch!

Thumbnail of user brentj2
Brent J. – WatchesOnNet Rep

Glad we could make a positive impression! Please continue to enjoy your watch!

Thumbnail of user eugeniog5
1 review
13 helpful votes
October 28th, 2013

Ordered a Watch for my girlfriend, the Customer Service Rep noticed that a Man was ordering a Women's watch so I received an email saying if I was interested in adding some sort of gift wrapping in at no cost, I Have to say as a guy that has no idea how to wrap something this came in really handy, plus the watch is awesome and I got it for cheap :)

Thumbnail of user brentj2
Brent J. – WatchesOnNet Rep

We make every effort to ensure that the order will arrive as expected and when we can we try and to go above and beyond our customer's expectations. We are glad we could do so for you!

Thumbnail of user paulal12
3 reviews
11 helpful votes
December 7th, 2013

I purchased a ladies Tag from Watches on the net and from "soup-to-nuts" everything was just perfect. Starting with the gentleman that took my order on the phone to the watch arriving on time and in perfect condition with appropriate documents. I will not only buy again from them, but recommend them to anyone looking for a luxury watch.

Thumbnail of user yuriyb1
1 review
1 helpful vote
May 7th, 2013

I ordered a Swiss watch from watchesonnet and i am complete satisfied, they offer great communication and customer satisfaction. I had a pleasant experience. My order was about to run late and they expedited it by shipping via UPS 2 day shipment.

Thumbnail of user brentj2
Brent J. – WatchesOnNet Rep

We will take every necessary step to ensure delivery is on time!

Thumbnail of user shlomitl
1 review
8 helpful votes
September 2nd, 2013

Quick and easy transactions. This was the second time I ordered a watch via this website. I have recommended this website to all my family and friends and will be making all future watch purchases only from watchesonnet.com!

Thumbnail of user brentj2
Brent J. – WatchesOnNet Rep

Thank you so much for the great review! We will provide your referrals with excellent service as we did for you.

Thumbnail of user johnd216
1 review
4 helpful votes
October 29th, 2013

The watch came really quick. I only chose the standard shipping, they still got it to me really fast. I'm happy with the service.

Thumbnail of user brentj2
Brent J. – WatchesOnNet Rep

That is great news! We are happy when our customers are happy! Thanks for the kind words.

Thumbnail of user didyw
1 review
1 helpful vote
June 27th, 2013

This was the first time I bought such an expensive item online. I was a little nervous. But watchesonnet did a marvelous job. The packaging was amazing, the watch gorgeous and the service perfect.

Thumbnail of user brentj2
Brent J. – WatchesOnNet Rep

We tell our customers on the phone that we want them to be as comfortable with the purchase as we are with them. We tell all our customers to research us before making any purchase. Glad we could put your mind at ease!

Thumbnail of user angies2
1 review
13 helpful votes
December 23rd, 2011

Love this website. I was afraid to purchase on there because doesn't have great reviews online to say the least! But have to say i was quite pleasantly surprised! Nice reps on the phone, shipped my tag on time, had exactly what they said they had in stock, at the lowest price, even compared to amazon! If ur asking me, i'll be going back there (just waiting for their next sale to get a gift for my mom's bday!)

Thumbnail of user mends
1 review
1 helpful vote
October 28th, 2013

I ordered a watch for my wife as a birththday gift, the process was smooth and the watch came just as described, i would order from watches on net again.

Thumbnail of user brentj2
Brent J. – WatchesOnNet Rep

Thank you for the great review. We plan on providing the same level of service for you in the future.

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From the business

WatchesOnNet.com has the largest online selection of authentic luxury watches at the best price. Free shipping throughout the continental United States.

Company Representative

Thumbnail of user brentj2
Brent J.

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