Watches-Swiss has a rating of 4.56 stars from 94 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Watches-Swiss most frequently mention customer service, high end, and mark time. Watches-Swiss ranks 13th among Watch sites.
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Typically, I buy watches from brick and mortar authorized dealers so purchasing from Watches-Swiss.com made me a little nervous. But I gave it a try and I am very satisfied. The watch appears to be new and unworn, original inner and outer box, tags, Baume and Mercier warranty card and instruction booklet. Communication and shipping were excellent as well.
The watch I bought was a gift and never worn because it was too big, You will only get a store credit-no returns. Be warned.
First opportunity to work with Marc. After working through some initial communication issues, we were able to complete transaction. I was able to receive the exact watch I desired at an incredible price. Delivery was actually faster than I expected and the watch in impeccable condition.
I purchase a watch for my collection almost every year. I will consider Marc's services in future purchases if the item is in his inventory. That said, he was able to find this latest purchase from another vendor for me. Only detractor from overall rating was the amount of effort to overcome the initial communication lag. Once addressed, Marc was responsive and easy to work with. Well done.
Tip for consumers:
Recommend utilizing Chrono24.com to avoid similar issue.
Great experience working with Mark at Watches-Swiss. Great prices, manufacturers warranty for two years and an additional one year through the seller.
Tip for consumers:
They will work with you.
We offer authentic, brand name Swiss watches at discount prices, including Shinola, Zodiac, Bell & Ross, Movado, Omega, IWC, Longines, Raymond Weil, Rado, Tissot, Hamilton, Tag Heuer, Alpina, Frederique Constant, Ebel, Fendi, Gucci, Michele, Swiss Army and Mido. All of our watches are brand new and 100% authentic. We do not sell fakes, copies, imitations, replicas, used watches, pre-owned watches or refurbished watches.
Special orders and other brands are also available.
We've been in business since December 1982. We started as wholesalers, selling watches to jewelers and other resellers. We've been selling on the Internet since Feb 2000.
Not sure why we only got 4 stars. He got the watch we wanted at "an incredible price", "delivery was faster than expected" and the "watch was in impeccable condition" I really think we deserve 5 Stars! But, thank you anyway.