• Watches-Swiss

Watches-Swiss

Overview

Watches-Swiss has a rating of 4.56 stars from 94 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Watches-Swiss most frequently mention customer service, high end, and mark time. Watches-Swiss ranks 13th among Watch sites.

  • Service
    18
  • Value
    19
  • Shipping
    18
  • Returns
    3
  • Quality
    17
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
7
See all photos

What reviewers want you to know

Positive highlights

  • Competitive pricing, product as described, excellent customer service, fast delivery.

Critical highlights

No critical highlights yet

How would you rate Watches-Swiss?
Top Positive Review

“Satisfied purchase of ladies Baume and Mercier”

Stuart Z.
8/24/23

Typically, I buy watches from brick and mortar authorized dealers so purchasing from Watches-Swiss.com made me a little nervous. But I gave it a try and I am very satisfied. The watch appears to be new and unworn, original inner and outer box, tags, Baume and Mercier warranty card and instruction booklet. Communication and shipping were excellent as well.

Top Critical Review

“NO RETURNS-disappointed”

Victoria L.
9/8/20

The watch I bought was a gift and never worn because it was too big, You will only get a store credit-no returns. Be warned.

Reviews (94)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (15)
Thumbnail of user richb34
1 review
18 helpful votes
December 1st, 2015

First opportunity to work with Marc. After working through some initial communication issues, we were able to complete transaction. I was able to receive the exact watch I desired at an incredible price. Delivery was actually faster than I expected and the watch in impeccable condition.

I purchase a watch for my collection almost every year. I will consider Marc's services in future purchases if the item is in his inventory. That said, he was able to find this latest purchase from another vendor for me. Only detractor from overall rating was the amount of effort to overcome the initial communication lag. Once addressed, Marc was responsive and easy to work with. Well done.

Tip for consumers:
Recommend utilizing Chrono24.com to avoid similar issue.

Service
Value
Shipping
Quality
Thumbnail of user marcr14
Marc R. – Watches-Swiss Rep

Not sure why we only got 4 stars. He got the watch we wanted at "an incredible price", "delivery was faster than expected" and the "watch was in impeccable condition" I really think we deserve 5 Stars! But, thank you anyway.

Thumbnail of user williams720
1 review
2 helpful votes
August 12th, 2016

Great experience working with Mark at Watches-Swiss. Great prices, manufacturers warranty for two years and an additional one year through the seller.

Tip for consumers:
They will work with you.

Service
Value
Shipping
Quality

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From the business

We offer authentic, brand name Swiss watches at discount prices, including Shinola, Zodiac, Bell & Ross, Movado, Omega, IWC, Longines, Raymond Weil, Rado, Tissot, Hamilton, Tag Heuer, Alpina, Frederique Constant, Ebel, Fendi, Gucci, Michele, Swiss Army and Mido. All of our watches are brand new and 100% authentic. We do not sell fakes, copies, imitations, replicas, used watches, pre-owned watches or refurbished watches.
Special orders and other brands are also available.

Business History

We've been in business since December 1982. We started as wholesalers, selling watches to jewelers and other resellers. We've been selling on the Internet since Feb 2000.

Company Representative

Thumbnail of user marcr14
Marc R.
President
In the 1970's I was a peddler, selling perfume out of a shopping bag in New York and New Jersey. A few weeks before Christmas, my supplier ran out and I needed to find something else to sell. I went to a wholesaler and bought a fancy looking, made in Hong Kong watch for $8.00. The first place I stopped, someone bought it for $15.00. So, I went back and bought 6 more, then 36. Then I met other people who wanted to sell and I became a wholesaler. Eventually, I started selling to stores and I graduated to Seiko and other low priced brands. Our parent company, Mark Time Corp was started in December 1982. We started selling on the Internet in Feb 2000. At that time, there were only a handful of other watch companies on the Internet. Today, there are 100's, maybe 1000's. To stand out from the rest, we offer a big selection, low prices and exceptional service.

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