WatchBrokers.com

Well i have pretty much the same story as everybody here.
Send my watches to them 2.5 month ago. Before they got my watches they would call everyday to help, make sure, assist. Now i have to leave numerous emails, voice mails etc just to get someone eon the phone to be fed with one more "soon" or "couple days".
I've sent Cartier, Omega and Tag Hayert watches to these guys, all together worth about $5000.
Now i am seriously concerned and not sure what to do...

Watchbrokers.com sold my Rolex Sea-Dweller on June 24,2011. They were supposed to keep a 19% consignment fee and send me the remainder of the selling price. I have As of December 10,2011, I have received not one cent of the $3,240 of the money they owe me. Most of my calls and e-mails are ignored. Brandy Bennett, finance manager, sent me an e-mail a few days ago which said I would be paid by November 30,2012.

I have been robbed.

Eric, Al and all of watchbrokers.com:

If I don't receive contact about my check that should have been sent over 3 weeks ago, I will be pursuing legal actions through all means necessary. This will commence immediately in the next couple of days unless I am provided contact. I have left messages everywhere I can find, and if I don't hear back immediately, you will all be included in this suit, along with everyone else on this site.

I am so very sick. We dropped our watch off to them in Sept. It sold the first of Oct. And no one will talk to us. We have had to turn it over to our attorney and I am going to call the FOX 5 I team tomorrow to see if they want to do a story on it. We are beside ourselves sick and have been taken such advantage of. I do not recommend this company to anyone... if I had only seen this sight before we took our watch to these guys. Now, if I ever hear from them and they pay us our money I will let you know but thus far this has been a nightmare!

watchbrokers.com is a fruadulant opperation and would take food from a baby's mouth. Just to satisfy there dirty deeds. Anyone that does get involved with this scumbucket of a so called co. Is in for a rude jamming session. Shame on these crooks. I hope they burn badly they play a cool scam, that I can say cause they got me. Right where it hurts thanks for listening

BEEN A YEAR SINCE I SENT THEM A PLATINUM HAMILTON. NO PAYMENT. ALOT OF CHARACTERS THERE HAVE COME AND GONE. A GUY NAMED RICK LATONA OWNS IT. I HAVE SENT A COMPLAINT TO THE GEORGIA DEPARTMENT OF CONSUMER AFFAIRS AND THE FBI INTERNET CRIMES DIVISION. ONE DAY THIS WILL ALL CATCH UP TO RICKY!

I sold a watch on 10/17 and have been waiting for my check since. Eric Toso had told me repeatedly that it would be 24-45 business days and today I found out from Brandy in Accounts Payable that it will be 6 months. Eric told me that a partner left and they are re-working the business model which is in turn, delaying payments 3 months. I am going to contact the links below as well as the BBB. Will I EVER get my check?

I bought a watch for the gold weight in the band and case. I can get $500 out of it as scrap. But it is a nice omega watch so I sent it to watch brokers to if I could sell it through them for more than the scrap value. They recomended a price of $450.00 and they keep 35%. I told them that would be silly for me to do and to send my watch back. They want $39.95 in shipping and handling to send it back to me. I said they could use my Fedex account number and they said they could not do that.

Watchbrokers.com sold my Rolex Explorer II back in late June. It has been four months and I still have not received payment. I have left literally dozens of voice messages and dozens of emails to the finance department and have NEVER received a response. I even hired an attorney to draft a letter demanding payment and STILL no response. I have filed a complaint with the BBB of Atlanta as well as the Governor's Office of Consumer Affairs in hopes that this will finally spur some action on their behalf. In short, this has been one big nightmare and has caused me incredible stress. Quite possibly the worst company I have ever dealt with.

As I have now read from multiple victims, my watch was sold over 10 months ago and I have not been paid, nor have any of my communications been answered. DO NOT SEND YOUR WATCH TO WATCHBROKERS.COM. This clearly is a scam and prosecution is mandatory. The activity of Watchbrokers.com is criminal.

Please see "Webuywatches.com" through the BBB. Watchbrokers.com and webuywatches.com are the same business sharing the same 800 number. Watchbrokers.com rated A- (as pointed out by the sales staff) BUT webuywatches.com has an F rating due to 34 complaints in 36 months. There are plenty of complaints on this site!

Well I'll start by saying, they sounded great at first, but no I am learning the truth the hard way. I sent in a watch and was told the expected price the watch should bring. It sounded great they sell the watch I get some cash. Now that over a month has passed with no contact either by phone or email I am thinking I got duped. I see R J posts here so reply to this one. Answer your email. I have sent you requests for status on your email and on the website contact us page. The lack of response on your part is forcing me to take action for a response. I was told that most watches sell within 10 days, and that's great if it takes 20 or 30 whatever. GIVE A STATUS UPDATE! As for this review, I will say the customer service at first is good, but once they have your merchandise they forget or ignore you.

All the basic customer service skills are non-existent at watchbrokers. Their BBB listing/review says it all! Stay Away

DO NOT MAKE THE SAME MISTAKE I DID!

FRAUD or SCAM - Either way I am out an $8,000 watch.

My watch sold 31 OCTOBER, 2011.

Sales Rep. Eric Toso said, "The ETA is usually 25-45 business days from point of sale." Finance Manager Brandy Bennett said, "... the net balance due would be remitted to by WatchBrokers.com within six (6) months of the sale... but no later than April 30,2012,"

GUESS WHAT -- NOTHING.

NO CHECK. NO Return Email. NO one answers the phones. NOTHING

If WATCHBROKERS has you watch -- GET IT BACK ASAP!

If WATCHBROKERS sold your watch and you are waiting for you check. GOOD LUCK.

If you are cinsidering WATCHBROKERS to sell your watch. RECONSIDER.

So wish I could give a less than 1 star rating. Let me see... where do I start to tell about my extreme frustration with this company. Be advised this is going to be an extremely long rant as I am more than ticked at this SCAM!

My experience began with Matt Mason in the Atlanta office. I met him with I attempted to sell my Chopard watch. He was very nice and extremely convincing when talking me into allowing them to sell my piece. He assured me that they could sell it for at least $7000 but probably closer to $9000. I happily agreed to allow them to sell it. BIG MISTAKE!

After Matt received my timepiece (August 2011), I went several weeks without hearing anything. Then all of the sudden I started getting calls from Eric Toso. Here is where I should insert that I am business owner and a HUGE stickler for customer service. If there is ever a situation where I am working with a client and they will be passed over to another individual in my company, they are informed about that transition! I was never, not one time, introduced to, or told about Eric Toso until he just started calling me one day.

Now, a personal note to Eric -- you need to learn to speak clearly! I could hardly understand your calls and messages. Also, if a client tells you that the best form on communication for them is e-mail, you should email them.

Back to my complaint... after several months (3-4) of my watch not selling, I began to express interest in getting it back. Suddenly, miraculously, my watch "sold on December 20,2011." I hesitate to say "sold" because I'm not convinced the watch was ever sold. Now get this, the selling price was only $4500! After all the commission and CRAP is taken out, I'm going to end up with a little over $3000 for a $15,000 watch.

Fast forward to now (March 2012) and I have still not received a check for my watch. I am so extremely frustrated that I began calling them and leaving messages every 15 minutes during my hour and a half commute.

I am telling you all this to warn you DO NOT, UNDER ANY CIRCUMSTANCES, trust this company. They are a scam and a fraud and should be shut down! I am a firm believer in karma and I believe these awful individuals that assist this company in scamming people will pay for their evil work.

I am also telling you this because I want to know how many of you ever got your checks? I wish there was some way to just shut these people down. I am so mad at myself for falling this SCAM!

I sent them an Omega watch in June, 2011. My initial contact was Eric Toso. He did call me in September to tell me my watch had sold. After waiting a while I called him to inquire about my payment and he told me the buyer had a 15-day right of recission. So, I waited some more, called Watchbrokers in early October and was told the sale was complete and I had been put on a "to pay list". No check yet! Since my last call I have not been able to contact a "soul" there and there have no replies to my emails. I don't like to about being scammed, but every- thing up to now indicates I am definitely a scam victim.

Hello everyone,

Since we are all common victims of watchbrokers.com I suggest we make a sustained and systematic effort to collectively file our grievances. We can do this concurrently with our individual complaints. In fact, collective action may even add more force to it.

What suggestions do you have as starting points? Should we start a message board, a Facebook group, or an email thread so that we can document our exchanges and brainstorms on this matter?

As it stands I have considered some methods we can employ along with taking the formal channel: we can do petitions, mass calling campaigns, awarenes campaigns etc. We just need to be on the same page and I think we can all do some good against them. If we have enough people on board, I think we can delegate the tasks evenly.

Anyway, I look fwd to hearing your thoughts on this action.

I contracted this company to sell my Rolex watch, now they will not pay me the money they owe me they will not answer or return my phone calls. At first they will promise you the moon, than when they get your watch they are done with you. DO NOT DO ANY BUSINESS WITH THIS COMPANY. If any one else has experianced the same thing you should file a complaint with the Georgia consumes affair dept. Once again DO NOT DO BUSINESS WITH THIS COMPANY!

As with all you others out here, I am another that these criminals scammed I have followed all the advice, made all the calls. Should anyone wish to start a class action, lease include me in the action... email me@ *******@comcast What these people are doing IS criminal... we lose our timepieces AND money? How do these SCUMBAGS sleep at night (I'm sure very comfortably, and Mr. Latona in a big, fancy house. But Mr. Latona will be the next Bernie Madoff... this POS will do jail time. Include me in any action that you who have been scammed, might follow through... if not, I agree with the poster that it gets burned down, along with Latona's house, bought with OUR money thatr is still owed us

Obviously, these 2 reviews are from actual watchbrokers.com workers. Seriously, this is website marketing 101. I still have yet to see a (valid) good review on this company

Watchbrokers.com is nothing but a big Scam and we plan to pursue them. We are in the same boat as the rest of you. They sent Fedex to the house in Feb. To pick up the Rolex Watch and were told the watch sold on March 15th. We have not seen any payment and they refuse to return any phone calls. I found that if you call them and press 2 to sell your watch someone will always answer. Yet, Chantel the girl that answered today thought what I was saying to be funny and JC will never get on the phone. I have filed a complaint with Consumer Affairs and will be calling BBB next. I have also googled the address 3 West Paces Ferry suite 201 and have found that Rick Latona has several different business listed for this address. If only we had known!

I shipped them my Rolex in July 2011 after corresponding with *******@watchbrokers.com and *******@watchbrokers.com.
The first week of December I emailed them ask what was the status. I was told that the had been sold... in September!

I asked why I'd not been told, not been paid... and I was told to email *******@watchbrokers.com (accounts payable). There was no response for a week, so I re-sent my query. Despite reassurances from Mr Toso, deadline after deadline has passed and AP has still not responded in any way after a full month to my several appeals and I am now preparing to file criminal charges against these thieves.

I had the same issue. I am not thinking of get my payment or get my watch back now. What i am thinking is i will make them pay. And i plan to visit them in atlanta. Anyone wants to join?