Great selection & pricing. Even better customer service. I placed an order and forgot to enter the code for free shipping. I emailed them and asked about getting the shipping discount, and they assured me they would refund the shipping charges.
Still waiting for the refund, but I am confident they will honor their word.
UPDATE: I contacted my CSR regarding the refund, since it had been about a week. She thanked me for following up, and said she had not got to it yet, but immediately refunded my PayPal account.
I then voted for her for employee of the month. I hope she wins. :)