• Montgomery Wards

Montgomery Wards

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Overview

Montgomery Wards has a rating of 2.21 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Montgomery Wards most frequently mention customer service, and credit card problems. Montgomery Wards ranks 171st among Home & Garden Other sites.

  • Service
    24
  • Value
    20
  • Shipping
    20
  • Returns
    18
  • Quality
    21
Positive reviews (last 12 months): 13.3%
Positive
2
Neutral
0
Negative
13
4
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The customer service is very rude I would not purchase a thing else from the company.
How would you rate Montgomery Wards?
Top Positive Review

“Long time customer”

Robin H.
10/17/23

I have been buying from Montgomery Wards for a few years now. Both my sister and mother have been long time customers for as long as I can remember. We have never had a problem with customer service or returns, shipping label always comes in my packages. I had purchased the wrong size curtains,easy return and credit refund,

Top Critical Review

“Horrible product”

Patti W.
10/20/23

Purchased a outdoor antenna when we received it the coaxle that comes with it was broke and the end piece was not pulled thru. The antenna does not work nothing comes in more than 10 to 15 min at time.husband has moved it everywhere many times trying to get it to work. Very dissatisfied with it and will not recommend it to no body. I really feel they should refund our money or send us another one and we also have five towers all around us so we should have no problem getting reception.

Reviews (66)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (4)
Thumbnail of user susanm1462
1 review
0 helpful votes
February 4th, 2020

I'm having difficulty tracking my orders of the bridal rings and the set of towels. This is under my husband's, account. David Melton. We live in St. Petersburg, Fl.

Thumbnail of user susano18
1 review
0 helpful votes
September 13th, 2014

The kids bookshelving units are so much fun and the kids love running over to it to pick out a book. Looks as good as it did online.

Thumbnail of user arthurk2
6 reviews
2 helpful votes

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About the business

Buy Now, Pay Later with Montgomery Ward? Credit! Discover Stylish Furniture, Home D̩cor, Electronics, Clothing, Jewelry and More. Improving American Homes Since 1872.

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