• Montgomery Wards

Montgomery Wards

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Overview

Montgomery Wards has a rating of 2.21 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Montgomery Wards most frequently mention customer service, and credit card problems. Montgomery Wards ranks 224th among Home & Garden Other sites.

  • Service
    24
  • Value
    20
  • Shipping
    20
  • Returns
    18
  • Quality
    21
Positive reviews (last 12 months): 13.3%
Positive
2
Neutral
0
Negative
13
4
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The customer service is very rude I would not purchase a thing else from the company.
How would you rate Montgomery Wards?
Top Positive Review

“Long time customer”

Robin H.
10/17/23

I have been buying from Montgomery Wards for a few years now. Both my sister and mother have been long time customers for as long as I can remember. We have never had a problem with customer service or returns, shipping label always comes in my packages. I had purchased the wrong size curtains,easy return and credit refund,

Top Critical Review

“Horrible product”

Patti W.
10/20/23

Purchased a outdoor antenna when we received it the coaxle that comes with it was broke and the end piece was not pulled thru. The antenna does not work nothing comes in more than 10 to 15 min at time.husband has moved it everywhere many times trying to get it to work. Very dissatisfied with it and will not recommend it to no body. I really feel they should refund our money or send us another one and we also have five towers all around us so we should have no problem getting reception.

Reviews (66)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (4)
Thumbnail of user vm10
7 reviews
47 helpful votes
July 2nd, 2018

I paid$350 for two small do-it-yourself cabinets similar to sauder type cabinets... However I wish they were of sauder quality. Unfortunately I signed in as guest on Montgomery Ward site and there are no reviews for the products and they did not ask for one. So now I'm here telling you not to buy Katy cabinets because the paint finish is primer at best and the coating of the wood surface scratched off so easily that you really cannot put anything with any weight at all on top. The hinges are bent when you get them so you have to bend them back in order to get the doors to fit. Do not buy not worth it.

Thumbnail of user davidd783
1 review
12 helpful votes
August 20th, 2018

I'm working on my credit and I got their catalogue in the mail, out of the blue! Is that good or bad? Am I a would-be victim, or have I been handed a life line to build credit?

Tip for consumers:
Do you homework before you order. I certainly am!

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About the business

Buy Now, Pay Later with Montgomery Ward? Credit! Discover Stylish Furniture, Home D̩cor, Electronics, Clothing, Jewelry and More. Improving American Homes Since 1872.

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