• Walmart MoneyCard

Walmart MoneyCard

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Overview

Walmart MoneyCard has a rating of 1.09 stars from 317 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Walmart MoneyCard most frequently mention customer service, green dot, and direct deposit problems. Walmart MoneyCard ranks 16th among Debit Card sites.

  • Service
    142
  • Value
    133
  • Quality
    131
Positive reviews (last 12 months): 1.1%
Positive
1
Neutral
0
Negative
93
59
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Worst prepaid debit card customer service in the WORLD.
  • This is illegal activity by green dot bank and needs to be investigated
How would you rate Walmart MoneyCard?
Top Positive Review

“Stolen money”

Krista A.
8/10/23

For 5 days they have been doing maintenance?! They have 300.00 of mine I can't have?! Green Dot corporate 1675 North 200, West Provo Utah 84604

Top Critical Review

“Join Me in a Class Action Lawsuit against Walmart Money Card/Green Dot Bank”

Ebony H.
1/16/24

Walmart has Customer Service in India, Philippines and other countries. They are scamming Americans out of our Money. I've just recently purchased a card and after getting home I realize that my card had been compromised and all my money was stolen. After countless calls to the customer service they are located in other countries mind you, they continuously hang up the phone and they never return your money. I was devastated I had to pay a important bill and they stole from my family. As I do my research, I come to find that this is infact a scam to Steal from Americans. Multiple victims are suffering such as myself, Walmart MUST be held accountable for this, it has to stop. Please join me in a Class Action lawsuit against Walmart and it's affiliates who hire scammers in other countries to steal our hard earned money. Ebony Hobbs/ *******@yahoo.com Let's work together and get the Justice we deserve. The People vs Walmart

Reviews (317)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (112) dot bank (23) debit card (20) phone number (13)
Thumbnail of user swisswitch51701
1 review
0 helpful votes
August 10th, 2023

For 5 days they have been doing maintenance?! They have 300.00 of mine I can't have?! Green Dot corporate 1675 North 200, West Provo Utah *******

Tip for consumers:
Lies

Products used:
Money card

Service
Value
Quality
Thumbnail of user royr259
1 review
2 helpful votes
July 2nd, 2021

Walmart will charge you overdraft fees even though you bring your account balance to a positive within 24 hrs. They charged me two overdraft fees and my direct deposit was on my card 14 hrs later so when they say you won't be charged overdraft fees if you bring your account balance to a positive within 24 hours of making the overdraft transaction is bull crap. I would not recommend using the overdraft protection because they will take out fees regardless of whether you are within the 24 hours or not!

Thumbnail of user jamesh4683
1 review
0 helpful votes
January 9th, 2022

I have over 75 fraud charges on my Walmart green card that was reported August of 2021 to Walmart Green Dot to this day they have not refunded my money they have actually Justified one of the payments what can I do.

Tip for consumers:
Do not use prepaid walmart cards online

Products used:
None someone else ordered items with my card number.

Thumbnail of user valeriec388
1 review
0 helpful votes
February 12th, 2021

I've had the Walmart Money Card for about two years now and so far I have no complaints. I especially like the feature of being able to lock the card to prevent unauthorized use.

Service
Value
Quality
Thumbnail of user ala153
1 review
3 helpful votes
March 4th, 2021

Walmart money card is a darn good card. I am their customer and I love the card for the exception. They have us calling a customer service number speaking to foreigners whom have my social security number. They have all my information my address and so forth. This former United States Marine detest this. Hire people in the United States who are hard working, pay a good wage and use folks that are going to do the job well and not harm my information in anyway. If you look at the credit agencies and those Executives from both Green Dot Bank and Walmart Corporate know what I'm talking about. Have you dialed the 1-800 number to check on your credit report and spoken to their customer service? Tell me how you feel about that. When you call the credit agencies they are using folks in Pakistan and India. The are looking at your social security number and where your family is. I don't think you like it either. I'm sure you don't feel warm and fuzzy about them handling your credit, do you? I don't care how secure you make that working environment overseas because there's always a human factor and humans will always fail you. Just look at the cost you're paying, you're not really saving any money, you losing money. The money you could possibly make on that great card is unbelievable if you would all just wrap your arms around it give it a big hug, go on now and make Walmart money card as American as it should be. My thoughts are just this even if you have great security there are those countries that are representing the Walmart Money Card, Green Dot Bank who hate us Americans. The point is I don't understand them and they surely don't understand me. I don't want to talk to them when I call. I feel tense inside me, I feel like I don't want to be on that phone call. I feel like I don't get any of my things answered properly because they are so directed at being this way, this way, no this way, no this way.

Thumbnail of user ninas41
3 reviews
1 helpful vote
July 9th, 2017

I have a Walmart Credit Card and its a good card i get 3 percent cash back online and 2'percent on gas from Walmart

Thumbnail of user wallmartc
1 review
0 helpful votes
August 26th, 2021

You can contact walmart prepaid card via email on *******@usa.com for faster complaint resolve

Service
Value
Quality

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About the business

Walmart MoneyCard is a Prepaid Visa or Prepaid MasterCard. No credit check. No overdraft fees. No bank account required. Shop, pay bills, direct deposit and more.

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