Walmart MoneyCard

I had a debit card voided transaction, I called both places,my Walmart card said it would be back on my card by the 22 and nothing. I called back only to be transferred to another department asking for all this personal information, please go with a local bank seeing all these call centers are not in the United States, Walmart should be ashamed of themselves

The company made an error when issuing out my card by sending to the wrong address. I was asked to send in new verification and card would be mailed out that day so I could I receive it in 7 to 10 days. I called back to check and it has not been mailed out. I followed up today and learned it was just mailed on yesterday. I requested to speak with supervisor. The person hung up. So I called again, and got a different rep who stated a card would be expedited in 3 days. The call hung up while verifying my info. I called back. The next rep said they could not expedite a card, was extremely rude and gave me the run around. I thanked him for his time and hung up. Now, my funds are held up with no estimated date of when I will be able to receive them.

This is a circle of stupid. I closed my account which for some dumb reason they closed my son's account. He now has no access to his funds what he gets from work. He is a minor child with a job. Not only is the website and app always broken, but they are holding his funds hostage for 3 weeks. Per Walmart Money Card's fault they closed his account. Now they want to make him submit documents to "verify" his account in order for him to get his money (that they are holding) in a check for. He has to wait 3 weeks after all that stupid riff raff is submitted. The agents are not good English speakers and their language barriers and accents make simple communication very difficult. None of these documents were needed to create the card/account. Now he has to get a real bank account and still wait on his actual money that was on the card. This is a circle of stupid! Walmart you seriously need to do better. I am pretty sure Sam Walton would be disappointed at what ridiculousness the company has turned into. Should have just stuck with stores and gas. Really holding someone's money after closing the wrong account is beyond bonkers.

I will never buy another Walmart money card or a green dot,,i never made it out the door of Walmart ànd got my money stolen off my card and I call their sucky customer service and they kept wanting to hang up on me and tell me the same thing.they are the stupidest bunch I have ever dealt with and will never do it again.

This card is a money making scam, get charged for everything but purchases. You pay to add money, to remove money and you pay a month charge just for having this scam card.

This company took my money I have paperwork saying that the transaction was declined by them. They have lied about paying it back within a certain time frame and extended that time frame to Christmas Day. It's the worst case scenario. I told them I am literally freezing and was up till midnight watching the clock and checking the account for my money to be credited like they said it would,, so I could go buy fuel for my heater. When it never posted they said they noted the account and I should hear something in two or more business days. The decision to give me my money back was made several days ago but they can't get it together to send my little $37.62 knowing I am without heat until they give me the last money from my checking account. I strongly advise you put your money elsewhere because when you need it the absolute most, they will not even do as they say even if it means adhering to there own time limits.

My dad mistakenly purchased these as gift cards. They want your SSN to activate the account (red flag much?) and send out your new cards. Upon activation you will immediately be charged with a maintenance fee that you are not warned about, and bothered with requests to direct deposit your paychecks into this new card. If you didn't know of the immediate fees, and, like me, emptied the card onto something like Amazon or Steam Games, congratulations, your card is now overdrawn! Customer service is hit and miss; they might pick up the phone, but you are often told the wait time is less than 1 minute, and no one picks up the phone. When you do get an answer you are likely to be confronted with someone with a very thick Indian accent that does not speak English well (red flag again?)... After arguing with them that it is ridiculous that you are charged a maintenance fee right after activating a card and trying to close the account soon after, your account is still not showing closed! Let's get back on the line with someone from overseas asking for our SSN again, because it totaly doesn't make anyone feel uncomfortable EVER!

Bottom line, not a gift card. Might be ok for a parent funding a student, or teaching responsibility to a teen, but that is if you trust it enough (I don't). There are many other options including actual bank accounts with trusted local banks, and phone apps that allow money transfers without charges. Weigh your options.

(Please don't ever give out your full SSN over the phone to anyone! If you don't feel comfortable hang up and call the company directly or use a different number!)

I tried cash back at cvs. The money was taken off my card and just disappeared. No refund after filig dispute.

I was extremely satisfied with the Walmart money card until this last experience. Someone changed my email and phone number on my account and cleared it out. When I called to dispute the charges they wouldn't talk to me because my phone number didn't match even though everything else matched. It started when I received a call from them checking on charges in Miami when I live in South Carolina. I think it may be one of their employees because it was hacked while I was one the phone with them. Shame because up until this issue, it was everything I was looking for.

I was scammed into buying 10 cards four months ago and putting $500 on each card. I never gave the scammers the card numbers and instead have been trying to get refunded since but every time I call I can tell it's a foreign country and they always hang up on me or get disconnected but NEVER call back. The times I have been disconnected is probably over 20! I used down one card and was refunded $1000 total. I am still waiting for the $3500 and at this point they're telling me the money has already been spent or refunded and both are incorrect.
If I do not get the remaining money soon, I will have to bring my lawyer into this because this is absolutely the worst customer service that I have ever experienced in my life! For some reason it seems like a scam because they are not giving me the remainder of the $3500. Beware!

I have over $10,500 on this card and can't access it or get it refunded to me. I have been a victim of identity theft! I have called and called and all I get is put on hold for hours. They closed my account, but are still taking out the monthly fee. Very unethical! I can't get any help, and don't know what else to do. I need my money back! Does anyone know how to handle this problem? They make you rate this company, but it should be minus star rating!

I have used my Walmart Debit card for at least 10 years. I had minimal problems until about 2 Years ago. There is NO security offered to protect your [CASH] They will hand your money out to businesses who are [Claiming] to ship, but don't. Customer service is a Joke. You can Hardly understand the representatives because of the Language Barrier. NO HELP, and I had to argue with and threaten the Merchant to refund my money. Most recently, some small charges were placed on my card which I did not authorize.They were I Phone related charges for Utility apps. I do NOT own an I Phone and never will. After disputing the charges, the Clown Show security investigators say that [I] authorized the Charges and will subtract them from my balance. A 10 year purchase history shows NO transactions for ANY Phone related apps. I use a Flip Phone for calls and a Home PC for ALL transactions. USERS BEWARE! If you have the [Guts] to use the card, then make sure your balance is kept below $20.00 at all times except for a quick load for a Right Now purchase. The above listed Scam caused me to cancel the Card and ask for Re-issue. It took more then 5 phone calls to clueless receptionists and close to 1 month for a Replacement Card. I have read most of the other listed negative reviews. THEY ARE CORRECT! Good Luck with the Walmart Cash Debit Cards.

Be careful using this place I bought my daughter one for her birthday and put 75 dollars on it she tried using it at king soopers it was declined and king soopers even called corporate for me and the money was never taken out from the store but green dot still took the money and when I called them every single person I talked to was rude even the supervisor and they are refusing to put the money back on even the manager of the store tried explaining to them the money was not taken out at the store and the guy on the phone wouldn't even listen to him kept cutting him off and then had the nerve to tell me to look at my account on the phone and tells me "CANT YOU SEE WITH YOUR EYES THE MONEY WAS USED AT KING SOOPERS" like what who are u and what kind of company is this well they are thefts and now the card is saying I'm in the negative of 11 dollars cause they are adding 5 dollars a month well u can keep adding that on there cause you won't be getting any money from me your company owes me 75 take it out of that

Been using walmart cards for over 10 years since they have moved there service overseas I have had money missing and charges on my card from Asia India etc put money in there savings volt and they took $360.00 then blocked the account where my direct deposit is being returned never use there cards

I've been a card holder for some years now with direct deposits totaling over six thousand monthly but today when I checked in around the mobile banking feature I had not known about. The response was "we're sorry, but your account does not show sufficient history for us to process your deposit. Please continue to use you account and try again in 30 days." Now I been with Walmart money card for over two-years with regular direct deposits and they do not consider that as history. In freaking credible! I've had it with Walmart Money Card! They know God dammed well I have sufficient history with them. Their aim is to deliver piss poor service. Why they let you languish on customer service lines for hours on end. $#*! you Walmart Money Card.

I had a issue with my card and i called and got hung up on 4 times on purpose, i will no longer use they services. I had them for years and it gets worse and worse. No one speaks good English and they nver even try to help me i have to figure it out. I would not recommend theses services to anyone

My Walmart account was closed how can I open it PLESSE and didn't voilent any thing on it PLESSE help me it's now Christmas

I requested a new card as mine was close to expiring on 11.13.23 and have not received my replacement card as of 12.16.23 and no one can. Tell me why. I'm reporting them to the BBB & going to get a attorney. I want my money that's on my card.

I had a pending deposit from my job almost a month ago. Still haven't gotten it and it doesn't even show anymore. I did take a screen shot. Anyways I have called and called. I get no help. I ask them about my deposit at first you will get it in 5 to 7 days. Now they don't see it and it's somehow my jobs fault. Mind you I have been paid 2 more times and haven't gotten them either. I am trying to figure this out. That's a lot of money they are just taking. Do not use this for anything. They suck and don't want to help.

Have had this card for 7 or 8 years and it has been ok. Recently I cannot access my money and every time I call their customer service and after waiting hours I get told there is a problem with their system and they are trying to resolve it. All I get is apologies, excuses, or get hung up on. This is unacceptable, I have bills to pay, need groceries and am getting late fees all because I can't access my money.

Thirteen years ago this was a very decent product to choose from. I'm in the process of leaving then now. They will not assist me in finding $690 taken from my account. They send me on constant wild goose chases. The money was paid out over a month ago and I'm still locked out of my account.
Heed what you read here. I'm really trying to save you hours and hours of time trying to just get through to customer service.

None of the customer service reps speak English well enough to understand them. Green Dot bank should not be allowed to represent itself as a bank. It is NOT a bank. They do not know how to handle simple issues such as a charge that was a mistake & voided by the merchant. They have charged me a $15 overdraft fee on a voided transaction? What kind of crap is that? I'm gonna get a Chime card & throw this Walmart card in the trash.

I only had the card for three days and now I'm charged a six dollar fee. I think it's bull$#*!. I called to try and get my money back and cancel my card altogether they would not do it. I'll never use them again.