WalmartReviews 4,410

I've had the Walmart app since it first came out. Essentially, it has the same information that is stated on Walmart.com. I use the app for almost everything from finding what is sold in my local store, to refilling prescriptions, to locating and isle number I can find my item in. I absolutely love being able to simply go to the store and instead of bugging a busy shelf-stocker, I can just open the app, search for whatever I'm looking for, and see which isle the item is in. Also, being that I'm on numerous medications and they all seem to need refilled at different times, Walmart makes it extremely easy to request a refill online and emails you as soon as it's done so you don't have to go to the store waiting forever and a day for your refill to process. Overall, Walmart.com and the Walmart app are completely innovative and have a great user interface that makes it easy-to-use for all ages! Again, HIGHLY suggest the app!

Bought a rug from Walmart.com. It came in the wrong color. Took it to Walmart for a return, but they told me I needed to handle the return from the company they ordered it from. Big hassle! Walmart is trying to compete with Amazon who is a middle man for many companies and they do it better. My suggestion is if you find something on Walmart. Com, check and see what company it's coming from (it my not be from Walmart), then go to there site and order it from there. Sad thing is, Walmart customer service manager says this happens all the time and that Walmart should fix this if they want to compete with Amazon. Will not be buying from Walmart.com again. Hope this helps with your future purchases with Walmart.com.

Purchased refrigerator water filter (generic ULTRAWF) from walmart.com ($18.59). First time in decades it was defective and leaked all over the refrigerator. Obtained a return authorization from walmart.com and returned to original product packaging. When presented at Walmart customer service at 1785 Cobb Pkwy Marietta Ga the customer "service" agent told me to go to office supply dept, purchase packaging materials and package it for shipment back to 3rd party seller. I declined and threw the defective filter away in nearby trash receptacle. LESSON LEARNED: Don't try to save a few dollars/cents by purchasing from walmart.com.

My 2 year old was anxiously awaiting for her new slide to arrive, only to be devastated when I attempted to put it together, and quickly realized we were missing multiple parts. Since the box was too big to fit in my car, (the reason we ordered online in the first place) I couldn't take it to the store to return it. I called customer service and was told I would have a new one in 4 days. Here we are, 4 days later, and still no slide. I will not be ordering through Walmart.com again.

Disorganized, understaffed, outdated registers and more. I ordered something online but since the order wasn't ready, I went in the store to look. And found everything there; so much for my online order.

I used a self register thinking it'll be faster. No such luck. Scanned everything and the machine is stuck. Calling out for help does nothing. Another customer went to summon help and found it but it got sidetracked. Meanwhile everybody's waiting. And waiting. Only one CS to help? No kidding!

Finally she came and unstuck the register, I packed my purchase and off on my merry way. Their plastic bags are trash, extremely thin, rip on demand and difficult to open while hanging from a hook of sorts. By contrast, I just went through a self register at a local Dave's supermarket, and this one worked like a clockwork. Scanned all my groceries, packed, paid and that's it. No help necessary; but if it was needed, it was right there. Walmart sure could benefit from taking a few lessons at Dave's.

Bottom Line: will never buy anything online from Walmart and don't recommend. As far as in-store purchase, will never use a self register and will probably start using my own shopping bags. End of story.

Thanks Walmart ruined our vacation by canceling order for our tent day before it was to deliver. Very rude staff could not correct, said it was to protect my CC, bull crap, Walmart requires u to show ur I'd, if at that time it didn't match cc then so be it but it does and now we r left scrambling for shelter. I will never buy from Walmart again, in-store location never know what they truely have in stock spent our whole Sunday going from Walmart to Walmart being told ya come over we have in stock, never did. Total waste of time and fuel. They cancelled by my order I called to say what's up, they can get it moving again for another 3 days failure Walmart. I have I'll be sure to post this on Yelp and ever other site I can think of to warm folks that Walmart is subpar not to be trusted if u need something go to Amazon.com they are far more reliable.

Bought a TV from Walmart.com four weeks ago on a Walmart Affirm account. The TV arrived two weeks later with a cracked screen. Called Walmart. They cancelled the first order and charged my debit card WITHOUT AUTHORIZATION for the second TV. I called and told them about it they said nothing they can do until authorization falls off. They then CHARGED MY DEBIT CARD A SECOND TIME without authorization. I had $1600 of my money tied up for a week due to Walmart doing this. On top of that the original Affirm account has not been cancelled and the first payment is due next week. I have spent OVER 10 hours on the phone with Walmart.com "customer resolution" employees over the past week. They are worthless, they lie through their teeth and only want to get you off of the phone. They say we understand your upset. I wonder how they would feel if I took $1600 out of their bank accounts without their authorization? It is robbery. Period. So here I sit without a TV. And a credit account with an $800 balance on it. I am talking to a lawyer tomorrow.

I ordered an item from walmart direct{ Not one of their resellers} Delivery was promised for 6/26 / I did get an email of delay and told to track, when I did it told me would be delivered to store on 6/27 / I called store twice, first time they told me was delivered but not sent to pick-up dept / I called back at noon on the 27th and told to come in they had it. My wife took a trip to the store about 1:00 pm and told they Never received it but it would be in on 6/28. I called walmart customer service this morning and had them call the store to see if it was there. The answer came back they never got it / don't know where it is/ and will reship to be here 7/2! I suggest Not using walmart.com for purchases. They Don't have a good handle on whats going on.

Recently we ordered some items on walmart.com. We had several items that were delivered late for a party so we went to our local Walmart to return them. Some items they accepted, one item Walmart took but had to ship it back before giving a refund. Two Items both awning tents the store could not accept. Apparently, there are multiple online vendors on wallmart.com and the national brand does not stand behind their products. After several hours of calls, and bringing the tents back to the house, we got to the vendor (not Walmart) and personally had to pay for the return shipping. Crazy process, and very frustrating.

Went to Walmart and bought $200 worth of cat food, water, bird seed and medicinal products. I left all the big bags of stuff and the water in the cart and had the clerk scan it.As I was walking out an older man stopped me and asked for my receipt without telling me what he was during. He started scanning my stuff and checking to see if I paid for all the large not bagged items. No explanation or nothing. I don't need to steal and I would think that would be the clerks job to check my cart and see if she needs to scan anything. Come on Walmart get your act together! So not classy! ALSO stop moving everything on the shelves making me take the time to ask a worker. And why are your shelves empty, no matter what day I shop. Lets get some clerks that are pleasant and open up some checkout lanes. I guess I am going to shop at ALDIS' from now on. You guys aren't that cheap anymore and your prices have been going up since January.

The Walmart I shop at has been recently renovated with more space but the food shelves never seem to be fully stocked. I have shopped on different days of the week hoping that I would find everything that I needed but it hasn't happened yet. They continually move products around so that you have to spend half of your time there looking for something, They never have enough cashiers working and there are a very few who are friendly. I only shop at this store because it is convenient but will shop at another store from now on.

Last night at 11:30PM I found a squat rack that was a 'roll back'. I attempted to purchase this on walmart.com several times last night but every time I clicked proceed to checkout I would receive an error message. Now it was late and there was no timer that I could see that would indicate the squat rack offer would expire, so I figured I would go to bed and order them in the morning. Well this morning (6 and a half hours later) I go on to order them and the squat racks are no longer 'roll back', increasing the cost by 10 bucks. I then contacted customer support hoping to receive the previous pricing since it was less than 24 hours old. The representative informed me that Walmart prices go up and down and to check back later because Walmart could not honor previous prices...

First of all, I have dumped thousands of dollars into Walmart over the years and have had mostly decent experiences. For such a large Organization to not honor their own prices is ridiculous. I've heard several other stores have honored previous pricing in situations like this, but I suppose that's because they value customers.

Second, I am not the kind of person that enjoys messing around with price watching. When I need something I need it, and don't have time to sit and see what happens.

After this experience I plan to still get these squat racks, but I will most likely purchase them on Amazon. I'm sure nothing will happen because of this review, but I just want people to be aware in the event you see a product that is considered a 'roll back'.

Walmart in Panama. City beach treats people like dummies and disabled people like they are nothing. I am disabled and they lied to me and spun me around so many times to waste my whole night. They would not sell me an advertised item or order it for me because they did not want to waste their time and waste all my time. Phillip from pier park is the biggest jerk off I have ever met. I can't believe Walmart puts people like him in management. I will never shop their again in my life!

Ordered a chair a week and a half ago, it was not received. Chatted with customer service, found out that they had lost the chair. I see three times that Walmart.com has failed with this transaction.
1. Losing the chair. It is a chair, how can it be lost? It doesn't fall between the cushions.
2. Not notifying me, waiting for me to call. Isn't there an automatic or manual notification feature whenever an item goes missing? Poor customer service?
3. Then when I decided to get a refund, it will take 5 days to credit it back. Walmart has already had my money and not given me anything in return for 12 days, now add another 5? When walmart debited it, they took it within minutes. I know for a fact that Credits don't need to take that long.

I use Amazon, Walmart's competitor, frequently. They never have this happen, I can see who will be winning the battle. Price isn't everything, customer service is as well.

The last two weeks dealing with Walmart has been a nightmare I ordered a intex 22 x 52 pool that was severely delayed with all the parts coming separately, no one updated me on anything and supervisors were actually lying to me. No one knew where my items were. They told me 2 boxes were in route, when I get to the store it's only 1 box. Called Walmart again and now they tell me the freight company inventoried it but somehow forgot to put it on the truck, 5 days later I get the last box. Now Guess what the filter is broken. So I call Walmart again and I'm told to basically return all items because they can't replace the filter because it's a bundle set. No no no. So next Supervisor tells me to re-order the same filter and when it comes put the broken one in the box and tell them it was damaged and that would take two days to come so I ordered this on Monday, June 3 it says two day Shipping and will arrive Thursday, June 6, so Thursday comes no filter and my pool is sitting filled with 13,000 gallons of water that's just sitting there and it's gonna start to change colors I have no pool filter contact Walmart and there's apparently nothing they can do, they gave me a 25 $ gift card, and re-order me another filter that won't arrive until Tuesday that's not sufficient enough they told me that UPS lost the item they can't find the item but this is the second time that Walmart has disappointed me every time I call customer service someone is lying to me telling me a different story of where my items are. Theres no consistency with Walmart especially with the amount of money I that I spend in the store you would think that I was a valued customer but obviously not. So disappointed now my children are sitting with a pool filled that they can't use. Shame on you Walmart