WalmartReviews 4,410

I really don't like shopping in a store with filthy electric carts. The store needs to keep their inventory updated. This is especially true in the garden department though so many more areas at the Consumer Rivers store need attention with inventory. It's a great location with great workers the lack of inventory is disheartening.

Yea Walmart has good prices but its not worth it, target price matches. I ordered a doll online for pickup, 3 hours later it still was not ready. I went to the store and found the doll in toy isle myself and took it to the pick up area hoping that since i made their job easier they would just print my receipt. I was told i cant do that and i have to wait for them to text me its ready. Meanwhile im late for a kids party. They told me i could go ahead and buy it again, then come back to the store when they say its ready to pick up and then i could return one. Is this a joke? I have never ever heard of anything like this. Worst experience in my life.

My sister Nausheen Khan is one of the Digital Operations Dispense Ecommerce Managers with Walmart. She has always tried to convenience me to try Walmart online grocery system for several benefits. I never believed her till a few weeks ago when I was not able to go for groceries due to some health issues. I decided to have someone (Walmart employee) pick and choose my grocery items at Walmart. It was a hard thing to do that someone who does not know you is going to shop for you by following your grocery list. Well, I was extremely pleased by the service and the quality of the goods which was provided at the Walmart store ******* Farm to Market 1960 Rd W, Houston, TX *******. The person who placed my groceries in the car was very nice and respectful. Few of my items were substitute but were high quality. Walmart has truly taken the shopping experience to the next level of standards. A big Thanks to my sister Nausheen Khan and her whole Ecommerce team who travel to multiple States weekly to keep the standards high. Good job! (Naheed Mujtaba)

I purchased a juicer on Walmart.com. After using it once it was not what I expected. I started a return on Walmart.com. The instructions said to wrap up the package and take it to any Walmart store. I did so but when I got to the customer service desk after waiting in line for nearly a half hour, I was told I cannot return the item to Walmart since they sold it to me from a third-party. I question why I was instructed to take it to Walmart in the first place. Total waste of my time, very disappointed in Walmart customer service. I will purchase from Amazon.com from now on, returns are much easier.

The two companies are entirely separate from each other! I ordered on walmart.com, got a promo code for an issue on a previous order and the hassle we went through the first time. I go in to use the code and low and behold, the code DOES NOT work because it was for grocery pickup and not eligible for walmart.com or delivery.

A little explanation, this order is food for an addict who is on the verge of homelessness. So instead of money, I am sending them food and beverage.

Now, with walmart.com, they tell me to place the order and they will refund me $10 once I have an order number. I place the order, give them the order number, low and behold its a damn Walmart Grocery order now and walmart.com can't pull it up and they can't refund me $10. I went back and forth with Walmart.com and Walmart Grocery because the systems don't talk to each other. Get back to walmart grocery on the phone and BAM! They can cancel the order and replace the order with the promo code and the refund cancellation will take 3-5 days. I asked to speak with the manager cause I was done!

Manager gets on the phone and has the basic back and forth, but doesn't under the full extent of what I have gone through. I then explain it again and they completely understood why I'm upset. I will say, the manager did amazing in understanding my explanation and worked with me, but after 40 mins on the phone to try tor resolve and another promo code being sent to me along with refunding of the delivery fee, I STILL HAVE TO GIVE IT ONE STAR. NOT FOR THE REPRESENTATIVES, BUT FOR THE SENIOR LEADERS MAKING THE DECISIONS ON WHO THIS WHOLE PROCESS WORKS. I DON'T BLAME THE PEOPLE WORKING FOR THE PEOPLE THAT MAKE THE DECISIONS!

I purchased an item that waxes your eyebrows. So when I went to microwave the wax because it was microwavable, it exploded in the kitchen. It was everywhere I even saw some on my refrigerator. I had also just cleaned the kitchen. It also got stuck to everything.

I bought over 1000 dollars from Walmart.com first time buying from them so tried and paid for expedited packages. My delivery was changed without my notification and tracking info was off. I called called to no avail reps were rude and no help. They tell you any thing reps are not trained or able to tell truth. It took several weeks to get my yard things making it so inconvenient for me as I had someone to install the things I bought and now had to double pay. I never have gone through this as I buy on line Amazon, Home depot and others always and never this ever. Amazon always courteous delivery is there in 2-5 days packing good cheap and that is where I will shop and suggest everyone does. They have free delivery and points credits and awesome sales and clearance. Food can be delivered as walmart much better and free delivery. Walmart should be ashamed of them self

I sat in line at Walmart in hammonton Nj for 1/2 hour waiting for a manager there was a lady there with long long nails as I sat and my food spoiled she never came to help me I finally walked out and went across street to Shoprite and shopped better then Walmart people I called asked for her name said they can't give it home them I said manager Alan can I take to him she replied no we are here that's why he hired us so he don't have to be bothered what did I derserve to get this treatment! You should take pride in your store and employees not run ur store that's disrespectful and but they honestly probably don't care any way but I'm still telling my story customer first drawers later should be common sense! I will never shop there again I rather go pay more at Shoprite at least they appreciate there employees & customers Walmart just cost them selfs money

So i went to walmart store in deltona Howland i go here all the time i went to return a car battery which i purchased awhile ago the manager was rude i had purchase this awhile i go i dont remember i never had a problem didnt ask for money i said you can give me store credit if you like i work 50 hrs a week this was my only day off he said no if you dont have prove we cant wow never had a bad experience in this store. I taught he will help but wow the worst experience ever

Ordered a wheelchair for a paraplegic friend in S. Carolina. 1st chair they couldn't find in stock. Ordered another chair (diffrent model#) again to be shipped to a HOME South Carolina. Today a walmart in TEXAS calls asking if Id like to come pick up my wheelchair! After calls to Bentonville headquarters lasting over 4 yes FOUR HOURS now all of a sudden theres a NEW tracking # being issued and the 3rd yes THIRD wheelchair is to be shipped out in the near future. But in the mean time they have caused unnecessary delays in my paraplegic friends wheelchair delivery greatly effecting their quality of life! What was their reply to all this? I recieved a 25% discounted price in the item...
Really WalMart, thats the best you can do after all this?

Walmart suck people suck staff are ignorant $#*! people $#*! Walmart they need shut down completely I thankyou in return I almost got hit by a cart today by some old guy dating young girl hes in 50s showing off his girlfriend wile I was getting card and he slammed them back almost hit me he didn't say sorry or his stupid girlfriend hes $#*!ing pedifile creep thinks hes tougth and my girlfriend I was getting 5 items in cart and cahiser was moaning and worrying bout how much we got in cart keep looking at us and she was rude its like shut up do ur job and no one needs food that bad everyday and dogs need go its not a pet store bring in animals maybe I should bring my horses in Walmart get the point Walmart learn respect

I got a tv that was purchased the Walmart.com, when I received it it was shattered and was no good! After 4 hours on the phone I finally got an English speaking person. I also finally got them to realize I need to send it back. We sent out tv back and we never got or replacement. We called today and they said it was shipped. They couldn't help with anything. We would have to contact the local police. Well the order was sent to the original address even though we made it clear we changed the address. So after another 2 hours on the phone today they told us that we were out of luck unless the police could figure something out!

"Days after placing my order I noticed it was still processing. Called 3 different times to check for an issue. Was told all is well and it will ship soon. Called again 2 days before due date and customer service person told me it will be sent overnight to make the set due date. I asked why Walmart would hold onto an order for over a week and finally ship it overnight to get to me incurring additional charges. They had no answer. Finally called the day before it was set to arrive and am told there is a processing problem. Wanted me to cancel the order and reorder strangely at a much higher price. Amazon has it's shortcomings too but after you contact them they finally do get it right."