Walgreens

Very poor corporate environment. Locking up products and making customers wait 15 minutes to buy a $4 product. Attitude from the employees when confronted about the wait to unlock a 4 product. Hire more employees labor cost is equivalent to customer satisfaction. Cut executive pay and pay attention to customer service.

Just about everything I have bought since 2013 has either not worked, or been crap. Rechargeable batteries-garbage, sink strainers, rusted after 2 weeks. Still using the ones from the dollar store. Perfume spray difficult. Vitamin C smelled like fish oil. And my latest pain, I am 67 and can't buy wine or beer without an Id.
In the next 2 months I will be switching my prescriptions to CVS where they deliver.
I'm not worried, I won't be missed.

Walgreens - Store #6568 has a very poor customer service on the phone. It is near impossible to talk to a human being.

2274 FORTUNE RD
Kissimmee, FL *******

Hello I bought two pairs of glasses initially only wanted to buy one about seven weeks ago iron Man Foster Grant glasses. For right around $26 and some change a pair. The arm on one of them broke so I thought it might have been my fault or someone else's you know. So I brought it back asked him there's any guarantee they said no so I bought another pair now here I am almost a month later second pair broke. Store doesn't seem to care if they sell a product they can't guarantee your replace they said call Foster Grant. I called them and they said the products we sell to you we don't guarantee so why would any store sell a product you can't guarantee. Plus I'm very disappointed I think I'm going to take everything out of the store I'm just customer service is no good anymore you're going to sell junk then become a dollar store thank you

Don't tell met prescription will be ready in 2 min if I have to wait 30 minutes. It was literally sitting there the entire time while they continued to help other costumers. I could have left and done other things and come back if 2 minutes wasn't the case. I would have had no problem coming back but you should really consider your customers time and your own transparency to your customers. Very irritating.

We attempted to pickup orders in the last month and both times they cancelled it claiming a "system error". The 1st time the manager claimed he had never done a pick up order. This time the manager said that if we didn't "like it we could order from another store" and hung up on me. This happened at store #5014. The manager also claimed that all my coupons could be put back on the system. NOT TRUE! Once you use them they are gone for good. It's a fiasco. This manager was rude and childish and offered no resolution other than to reorder at 8pm at night like we can just run down there again. I think Walgreens needs to train their managers in customer resolution instead of hiring managers that treat customers bad just because we were a little upset our order gets canceled twice. Last time we spent 2 hours trying to Fix the mess and this time I wastes time on the phone with a manager that was rude. Crystal. That's all I need to say about this. I will never try pick up orders again.

I have been calling my prescriptions into Walgreens for years. In recent months the prescriptions that were supposed to be filled at a certain time have not been filled. I rely on someone other than myself to pickup my prescriptions. When I speak to a person on the phone and they tell me something will be filled by such time, I expect it to be done. I tell the person who is picking my medication up that it will be done. Walgreens has not been filling my prescriptions as they say they will do. This is causing me to go without my medication because I rely on someone else to pick it up. This has been a difficult situation. I really would like this situation to be resolved ASAP.

I'm always amazed when a website has a "contact us" and then you get a form email asking you to call the 800# that was also listed on the website. Some of us don't have time to sit on hold and wait for a representative. I asked a very simple question about one of their lines of No7 skincare figuring it could have been answered with a simple email. I rather liked their products, but I'll have to find a new one.

Terrible experience. Ordered Xmas cards. They called and said machine was broken. I went online to change the store for a different pick up place. Could not get the other order changed. Tried Live chat. Of course, that was not working (it use to). On hold using my land line and have been waiting for over 30 minutes. No updates on how long to expect to wait. I would just cancel it but it is still "pending". It was a 100 card order so cannot lose the money. Will not use them again for Cards. My other option is to wait until after the first of the year when they expect their photo machine to be repaired. Really?

Dishonest! Fills prescriptions early for only certain customers. By picking and choosing which customers for early refill
Nothing more than discrimination

Walgreens price to fill my prescription for a generic drug was nearly $1000 when other pharmacies could fill the prescription for $17. I attempted to transfer the prescription to another pharmacy. Walgreens refused to transfer the prescription. The only reason given was that it was company policy. I had to go back to my doctor, have the prescription at Walgreens cancelled, and have a new prescription sent to the more reasonable pharmacy. All of this was very inconvenient for me and for the doctor and took a long time to complete. Thank goodness the prescription was not something I needed right away.

This incident gives the strong impression that Walgreen is holding hostage medication people need for their health. That seems shameful to me.

To make matters worse, when I was ordering the medication, I first attempted to order it online. The Walgreens web site wanted me to provide my credit card to be charged without telling me how much the prescription would cost! We don't have insurance for this. Had I been foolish enough to click submit we'd be out nearly $1000. What kind of a company won't tell you how much something will cost before you buy? I feel like I'm dealing with some sort of criminal organization.

Stay far away from Walgreens, for your health.

Walgreens website is usually broken or bent pretty bad. Go to the store. Store is fine. Stay away away from the website

I do not use the Walgreen.com often but I did order this month.
The package did not arrive as expected on 08/09/22 but Wlagreen and Fedex notified me that it was delivered at 11:25 a.m. to the residency in San Diego, CA. Not my residency: I did not recieve it...
But maybe someone receieved it at a different residency. What kind of delevery proof Wlagreen and Fedex are giving? They are not specifiing an address: just a residency in San Diego, CA
I guess i was supposed to go around all San Deigo and look for my package.
Called Wallgreen twice: first time I was told it is too early, look at your backyard,... Who delivers packages to the backyard?
Today, week later I called and was told that my accent is too heavy to understand me... Really? And the agent dropped the call.
I was lucky Linda picked up my call and gave me an outstanding service:
Two minutes and she understood me clearly and perfectly and right away send me a courtesy package with the missing items.
Five stars for Linda!
Zero starts for everyone else...
Tha tis why I am giving average of 2 stars.

I left Wal-Mart pharmacy because they could not get their act together with the website and ordering. It was horrible. Well, I am going back, as much as I despise them, they were better than Walgreens. Sign in, order meds, say you will be notified when ready. Two days later, no record of order. THIS IS MEDICATION people, not bars of soap. Get it right! Then, the constant notifications to refill Rx's, even ones from years ago that was a one shot thing. And medications that are not due. I was told there is no way to take them out of my profile, I would have to opt out of notifications, but then I would not be notified of ones I need. I am pretty tech savvy, and I am done with this third grader built website. I don't know how old folks do it. Horrible service to say the least.

Ordered coffee on Nov 30th. It was delivered on Dec 9th, and glass jars arrived broken in the box. Called Walgreens' customer service and they offered me either a refund Or a "courtesy" order, which basically means that they send it again, and I have to wait again 10 days (or more) for my coffee (a total of about 3 weeks since I first ordered it). It's not courtesy! I paid for 2 jars of coffee! It's not MY fault Walgreens couldn't deliver it in one piece! Why do their customer service representatives think it's ok not to give customers any compensation when they are not able to deliver their products as promised? Why shouldn't I, as a customer, be compensated for having to wait for another delivery, just because they don't know how to pack fragile items properly?

This past weekend, I had ordered photograph prints online to one of your locations for in store pick-up. Later on that day I picked them up without checking the prints and continued on with my day. When I had time to look through the pictures, I noticed that almost all of the photos in my order were blurry or smeared. I honestly do not know how no one noticed these defected pictures since most of them were messed up. I believe this was likely a problem with the ink or printer. I understand that this is a reasonable mistake, but what bothered me was that the employee did not offer to reprint them for me. They should have checked the prints before giving them to me. I have never had a problem with a Walgreens transaction in the past. However, I have had multiple friends tell me similar things have happened to them while using your printing service.

I haven't recieved my contacts yet so I can't speak of the quality, but I paid 20$ for overnight shipping & it's been 6 days & they only verified my prescription THIS MORNING probably because I emailed them. Guess when? This morning. What is the point of overnight shipping if it's taking a week? (Or more, since my order hasn't even been processed yet) I complained when it had been 5 days and they didn't apologize or anything. Just gave me an update. Never ordering from here again, they left me blind

Walgreens is kinda lazy when it comes o details. You have to watch them like a hawk. They will mess up your prescription. The left hand does not know anything the right hand is doing. Other than that, they're great!

Awful experience with online ordering of medications. Could not get it together for my meds. And they weren''t engaged in my efforts to get them to work on it. IMO, they could care less. Will NOT bother with them again. Also, always check your meds carefully when you get them at the brick and mortar... I've had a couple of mistakes with meds. At mine. Once I was given the wrong medication strength... the Pharmacist that I called was horrified and told me to come pick up the RIGHT dosage. They gave me the correct dosage, but never asked for the bottle of INCORRECT dosage. Scary.

I have been using Biofinity-CooperVision contact lenses for years, getting them from my eye doctor. I decided to get contact lenses online for the first time, so ordered 2 boxes from Vision Direct.co.uk this last October (they were much cheaper than what the doctor charges). Initially I thought I got a good deal, but I have been noticing that they don't even last a month before they start drying out, getting very uncomfortable and even blurry! I was researching online and saw that there have been counterfeit Biofinity Coopervision lenses before, so I am wondering if these can also be counterfeits. I have decided not to use them in any case and get new ones from my eye doctor again.

The site is very easy to use and navigate, but the products are very expensive. You can almost use this site as a reference for how much the max you should pay for something.

Always had a great shopping experience and love the site as it is sp easy to navigate

The first pair I ordered came on time and was very good. I ordered a second pair and it's been three weeks that they have not delivered. They have been contacting the lab supposedly and I have been trying to cancel the order without much success. The misleading thing here is that when I visit my account, the message says " Shipment #1 - We're preparing your order for shipment'. Which is a lie. There should be a punishment for companies that lie to their customers. For update, a few minutes after I posted this review, I got a message from VisionDirect that my order is now ready. Let's see...