• waistshaperz

waistshaperz

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Overview

waistshaperz has a rating of 1.1 stars from 212 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about waistshaperz most frequently mention customer service, several times, and tracking number problems. waistshaperz ranks 40th among Corsets sites.

  • Service
    15
  • Value
    13
  • Shipping
    12
  • Returns
    11
  • Quality
    10
46
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I've emailed several times, they completely lack customer service.
  • After I complained, customer service finally gave me an update and stated that my waist trainer was getting shipped.
How would you rate waistshaperz?
Top Positive Review

“I am sooooooo happy”

Julia K.
3/19/18

I just received my waist trainer and I put it on right away. It feels so comfortable. You hardly dont feel your wearing one and it shapes my waist in an very nice small waist without leaving a feeling of not being able to breathe right... I cant say much more right now because I only tried it once but I will let you know. Im really so happy I bought it - thank you again. With a big smile Julia

Top Critical Review

“No Communication”

Nicole L.
3/14/23

I ordered a waist trainer from this company about 4 years ago and received good customer service and prompt response time regarding my exchange process, but in January of 2023, I returned a waist trainer to exchange for a larger size using the exchange address on the form, and the item was forwarded back to me because the address on the form is incorrect! I'm not even sure why they would not have the correct address on the exchange form that they want us to mail back with the garment. However, I tried again to return the item on 02/14, this time using the address shown on the website contact page, and the tracking number for that item showed that the waist trainer was delivered to the company, yet I have not received an update regarding shipment for the new exchange item, and I have emailed them several times. This is very frustrating, because there is no other way to try to speak to someone or contact them, as they have no phone number. I am extremely disappointed and would not recommend buying anything from this company at all. I do not know what happened the last 4 years since the last time I purchased from this company, but I will never purchase again.

Reviews (212)

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Reviews that mention popular keywords

customer service (46) waist trainer (16)
Thumbnail of user stellaa20
1 review
1 helpful vote
June 17th, 2018

My friend turned me on to waistshapers. She said they would help me with my posture and to help me smooth things out. Found this website. Figured I couldnt get a better deal than 2 for 1. Shipping said it would be 4-7 days to process then 7-10 for shipping. Cool. No problem. 2 months later I still havent received a tracking number or shipping email. Got in contact with them and they claimed (4 different times) that their shipment hasnt arrived and they would expedite it right away. Almost 3 months later I finally got my package. They are in great shape and good quality. But wayyyyyy too small. I ordered a 2x which I went by the size chart but it looks like a Small. I showed my friend them and she said they were way too small to be the right size. They said Id have to ship it back within 7 days of THE DAY THEY SHIPPED IT! When it arrived it was 11 days and I couldnt do anything. They also dont allow refunds, only exchanges. So yeah, stay away if you have curves.

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About the business

Rated as Best Shape wear brand by Shape Magazine in 2016! Feel strong and sexy in our high-quality waist trainers and shape-wear!

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