• waistshaperz

waistshaperz

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Overview

waistshaperz has a rating of 1.1 stars from 212 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about waistshaperz most frequently mention customer service, several times, and tracking number problems. waistshaperz ranks 40th among Corsets sites.

  • Service
    15
  • Value
    13
  • Shipping
    12
  • Returns
    11
  • Quality
    10
46
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I've emailed several times, they completely lack customer service.
  • After I complained, customer service finally gave me an update and stated that my waist trainer was getting shipped.
How would you rate waistshaperz?
Top Positive Review

“I am sooooooo happy”

Julia K.
3/19/18

I just received my waist trainer and I put it on right away. It feels so comfortable. You hardly dont feel your wearing one and it shapes my waist in an very nice small waist without leaving a feeling of not being able to breathe right... I cant say much more right now because I only tried it once but I will let you know. Im really so happy I bought it - thank you again. With a big smile Julia

Top Critical Review

“No Communication”

Nicole L.
3/14/23

I ordered a waist trainer from this company about 4 years ago and received good customer service and prompt response time regarding my exchange process, but in January of 2023, I returned a waist trainer to exchange for a larger size using the exchange address on the form, and the item was forwarded back to me because the address on the form is incorrect! I'm not even sure why they would not have the correct address on the exchange form that they want us to mail back with the garment. However, I tried again to return the item on 02/14, this time using the address shown on the website contact page, and the tracking number for that item showed that the waist trainer was delivered to the company, yet I have not received an update regarding shipment for the new exchange item, and I have emailed them several times. This is very frustrating, because there is no other way to try to speak to someone or contact them, as they have no phone number. I am extremely disappointed and would not recommend buying anything from this company at all. I do not know what happened the last 4 years since the last time I purchased from this company, but I will never purchase again.

Reviews (212)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (46) waist trainer (16)
Thumbnail of user emilyl519
1 review
0 helpful votes
February 22nd, 2022

The worst company to ever be created!
No response at all, phone number is fake. Can it return or cancel the order. Says I will have my product in 5-7 days it's been going on 4 weeks have not received anything. Tried contacting them numerous times and still no response at all. Not one email has been responded too. This is unreal. $90 bucks for a waist trainer. And no response and not delivered.
Have to call my bank and claim fraud. How is this company even up?!

Products used:
Non

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicolel1204
2 reviews
0 helpful votes
March 14th, 2023
Verified purchase

I ordered a waist trainer from this company about 4 years ago and received good customer service and prompt response time regarding my exchange process, but in January of 2023, I returned a waist trainer to exchange for a larger size using the exchange address on the form, and the item was forwarded back to me because the address on the form is incorrect! I'm not even sure why they would not have the correct address on the exchange form that they want us to mail back with the garment. However, I tried again to return the item on 02/14, this time using the address shown on the website contact page, and the tracking number for that item showed that the waist trainer was delivered to the company, yet I have not received an update regarding shipment for the new exchange item, and I have emailed them several times. This is very frustrating, because there is no other way to try to speak to someone or contact them, as they have no phone number. I am extremely disappointed and would not recommend buying anything from this company at all. I do not know what happened the last 4 years since the last time I purchased from this company, but I will never purchase again.

Service
Value
Shipping
Returns
Thumbnail of user darlat49
1 review
0 helpful votes
June 20th, 2022
Verified purchase

I returned my waist shaper for a different size. Paid for return postage. No exchange was ever mailed back to me! I emailed several times with order number, the reason for exchange, and the new size I wanted. No reply!

Tip for consumers:
Scam!!!!

Products used:
Waist shaper

Service
Value
Returns
Thumbnail of user tinac313
1 review
1 helpful vote
September 14th, 2021
Verified purchase

I ordered for 2 items, received only one but came is the wrong size on every level. I returned the item and the second one still not received! I paid with Klarna and they stopped the payment only to resume the payment again. I had to contact Klarna to stop payment since they promised to investigate more. This company is a scam and they are winning taking innocent people's hard earned! I'm pissed

Tip for consumers:
They are a scam and you can never get anyone to talk to or even respond to your emails

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user juliak72
1 review
1 helpful vote
March 19th, 2018

I just received my waist trainer and
I put it on right away.
It feels so comfortable. You hardly dont feel your wearing one and it shapes my waist in an very nice small waist without leaving a feeling of not being able to breathe right... I cant say much more right now because I only tried it once but I will let you know. Im really so happy I bought it - thank you again.
With a big smile
Julia

Thumbnail of user amyv878
1 review
1 helpful vote
November 23rd, 2022

I ordered a waist trainer about 7 years ago from them, loved it, worked good, so I decided to give it a try again 7 years later (Oct 18th to be exact). To this day (Nov 23rd) I have reached out to customer service at least 3x now as there has been no update whatsoever with my order… even tho the website says it's ships within 7-10 business days. This is the absolute worst service I've ever experienced & demanded a refund… still no word from them. These people are FRAUD and need to be SHUT DOWN IMMEDIATELY! It's a waste of money & time, they deserve to be charged & arrested for FRAUD.

Tip for consumers:
REPORT FOR FRAUD . DO NOT WASTE YOUR HARD EARNED MONEY ON THIS

Service
Value
Shipping
Returns
Quality
Thumbnail of user allysonh56
1 review
0 helpful votes
August 23rd, 2022

I ordered a product May 18th, received it June 6th, returned it June 8th for an exchange. I have heard nothing back. 4 emails have gone unanswered. I have been hung up on 8 times & promised a call back that never came. This is fraud. They have my money & the product I paid for. I'm pursuing this with my bank, the States Attorney Office & the BBB.

Thumbnail of user queenm11
2 reviews
3 helpful votes
January 10th, 2020

I purchased 2 items supposed to get 3 free in the beginning of December supposed to came way b4 Christmas it never came. They phone number they have on file is a fake, they emailed me back once stating no refunds for them not sending u your items so they are stealing our money and keeping the items as well that's fraud! Every should file a bbb until a lawyer gets ahold of this company and set up a class action suit against them for us to get our money back!

Thumbnail of user christined655
1 review
0 helpful votes
May 20th, 2020

My last order was placed in April 2019, after converting Canadian to US it cost almost $200. I've emailed several times, they completely lack customer service. I got one generic email and no response since. It's not right for a company to treat customers this way and take my hard-earned money to getnothing in return. Such a rip-off. DON'T BUY FROM WAISTSHAPERZ!

Thumbnail of user teresam1536
1 review
0 helpful votes
November 14th, 2022

I have yet to receive my order, it has not even shipped. Order placed 10/18/2022, have contacted through "chat with us", no phone number that I can find. What is the deal? This place is a scam

Products used:
I ordered on 10-18-2022 no shipment or product yet. 11-14-2022

Service
Thumbnail of user nyritar
1 review
0 helpful votes
September 10th, 2017

I didn't bother returning it, I just kept mine. But I ordered it and I had it within one week. But if in one on. Here would like to sell a 1x or 2x ill be more than happy to buy it. But it as to be new and never woren ill buy it for half the price. *******@yahoo.com

Thumbnail of user bryannet
1 review
2 helpful votes
February 4th, 2020

Same issue ordered in December 2019 And never received the product that I ordered. After many attempts to get status updates, I have been locked out of my "account" with them, they refuse to do anything but send a generic email (see pic). I also contacted the Better Business Bureau.

Thumbnail of user katep149
1 review
0 helpful votes
June 3rd, 2020

Ordered February 2. Spent $80. Never received anything. Reached out MULTIPLE TIMES (5-10)... heard back twice saying it was coming/delayed and they NEVER addressed anything about my questions regarding a refund.

This was before the pandemic even started in the area.

I also saw multiple reviews and complaints filed with the Better Business Bureau regarding the same matters. This company is defrauding everyone.

Y'all ain't $#*! for that, forreal.

$#*!ing sickening.

Thumbnail of user desireeg47
1 review
0 helpful votes
May 24th, 2020

Ridiculous if i could pick a negative star i would i ordered from them june 2019 and never received my order i contact them they gave me the standard message if they responded back and i tried all kinds of ways to contact them nothing and come to find out they blocked me from Instagram for dm them, what do they expect they would hear from someone who already paid thier money for thier product, it didnt take them a year to take that, till to this day im still waiting...

Thumbnail of user deziren
1 review
2 helpful votes
May 4th, 2019

I placed my order April 2 2019 waited the 10 days for my confirmation numbers and tracking didn't receive anything I've called emailed and they keep giving me some bull crap story asked for a refund they say they only do returns. What am I going to return or exchange if I don't have an item. They say we are waiting shipment but why are you guys still holding sales if you have no product

Thumbnail of user sendyo
1 review
1 helpful vote
January 10th, 2020

I ordered an item that was $106, and have yet to receive it. I had been ordering for from them for about 2 years and yeah, they're shipping was very slow but the products were always great. Since my last order, I have emailed them several times, called the "Customer Service" number (not in service), & messaged them through Instagram, and haven't heard ANYTHING. They even blocked me on Instagram.! LOL What kind of a company are they? Be careful when ordering, they are good products but there's a chance you'll never receive your order.!

Thumbnail of user victoriab317
1 review
3 helpful votes
January 18th, 2020

Do not order from this company. I placed an order in October for an item that was supposed to be in stock and was later told it was delayed 10 days... emailed repeatedly and kept getting the same answer. It's now mid-January and I have not received my items and they refuse to refund my money. It's a today scam. I've filed a complaint with the BBB -- and apparently many others have done the same. It's a complete and total ripoff.

Thumbnail of user bellac53
1 review
0 helpful votes
June 14th, 2020

This company is the worst, how are they located in New York and are worst than the Chinese. Customer service is zero stars if I could give it zero stars. Not a trust worthy company. What upsets me is that they do have good products, but the company is run by GETTHO AND MOST UNPROFESSIONAL PEOPLE.

Thumbnail of user almao9
1 review
2 helpful votes
October 8th, 2019

Last time I ordered everything was smooth. This time around, horrible. Sent an email, delivery failed. Called, no answer sounded disconnected. DO NOT BUY FROM HERE!

Thumbnail of user kengk2
1 review
0 helpful votes
June 13th, 2018

I recently bought mine. The outcome has 2 sides to its. Down side of ordering is the shipping. Around May 23,2018 it took me about 3-4 weeks to receive my waist trainer. Perks are the buy 1 get 1 free and dont forget the DISCOUNTS. I got 2 for only $50! Overall its amazing no complaints it was just the shipping delay. But all these reviews had me really worried reading through them cause of there experience but overall mine was outstanding!

Thumbnail of user nanetted8
1 review
2 helpful votes
October 21st, 2019

I purchased a waist shaper from this horrible company on 9-20-19 and have received nothing. I've called every day for the last two weeks and no one ever answers. I've sent three emails and they send the same generic email back stating that they are behind schedule. I was supposed to receive my order no later than 7-10 business days. I would NEVER recommend this horrible company EVER! Give me my money back!

Thumbnail of user kimberlyk45
1 review
2 helpful votes
October 9th, 2017

I purchased the Batman 9 boned latex shaper size M on 10/3/207 it arrived pretty quickly on 10/7/2017. It fits okay it bunches up in the back and when sitting down it rolls up also there isn't 9 steel bones, more like 6 and it feels like a bendable plastic and does not feel like latex just cotton. The company only offers exchange so I will not exchange to get another misrepresentation of what i already have. The good thing is I got two discounts so instead of paying $99.95 i paid $49.98+ shipping $7.98 for a total of $57.96.

Tip for consumers:
Go down a size of your regular shirt size or use their size guide it was pretty accurate to me.

Service
Value
Shipping
Quality
Thumbnail of user angelicas50
1 review
1 helpful vote
September 6th, 2019

I ordered almost 5 months ago. I got 2 of my trainers within the week. After 3 emails and a call that customer service was rude as hell, and hung up on me when I request my money back. I got one more. And I'm still missing one! They are a business of hell. Never will I ever purchase anything and anyone that ask I'll make sure I always tell them never to purchase from this company

Thumbnail of user jeanienw
1 review
2 helpful votes
November 12th, 2017

I bought the camila tummy body shaper in black. I received it in the mail about 4 days later. I have bought other types of body shaper type garments before so I know you have to really wrestle to get into them. I can honestly say that after two wearings, I really like it. It is firm control enough that I know its doing its job but not uncomfortable that I cant wear it all day at work. I like that it doubles as a waist trainer because I have been working on my waist lately. I will definitely get another one from this site. I

Thumbnail of user charlenem84
1 review
2 helpful votes
June 26th, 2019

Going on 6 weeks now and I have not received my order, they keep telling me there is problems with customs and they don't know when shipments will come in. Chat is not help all they do is say sorry for the delay. I have emailed them an NO response! They will not give a refund even though they don't even have the items I already payed for. This company needs to be shut down, they are ripping off people! How is this right!

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About the business

Rated as Best Shape wear brand by Shape Magazine in 2016! Feel strong and sexy in our high-quality waist trainers and shape-wear!

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1.1
212 reviews
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