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WagJag has a rating of 2.13 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WagJag most frequently mention customer service problems. WagJag ranks 254th among Daily Deals sites.
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No positive highlights yet
I've been away drag customer for probably eight years. I have ordered everything from meats to trips or hotel stays and products as well as the odd gift certificate. I most recently had an issue with one of my purchases. When I contacted the ragtag representative they ended up resolving the issue with the seller and redeemed my purchase money. It was done in a customer service friendly manner.
Low quality products & services. Horrible return policy. Atrocious customer service. For the low prices, I've been buying nothing else, but lots of problems.
I've been away drag customer for probably eight years. I have ordered everything from meats to trips or hotel stays and products as well as the odd gift certificate.
I most recently had an issue with one of my purchases. When I contacted the ragtag representative they ended up resolving the issue with the seller and redeemed my purchase money. It was done in a customer service friendly manner.
Tip for consumers:
Keep checking things change weekly.
Products used:
Bought meat batteries,lights,golf passes jewelry etc
I had an issue when placing my order. I called their customer service line. The CSA which helped me was very friendly, apologetic & helpful. He corrected the mistake for me so quickly. I received my order in the allotted time and was very satisfied with the sheets. Wag Jag is a great place to get great deals!
Tip for consumers:
I have purchased before and never had a problem with services or the product received.
Products used:
Bed Sheets
Very helpful and ready to solve the problem
All with a great attitude. I always appreciate a good customer service.!
I have found that the merchandise I received was of good quality. When unsatisfied with the merchandise I had excellent service in returning the merchandise and received a total refund. I even booked a vacation through WagJag to Madeira, Portugal and it was one of the best vacations my wife and I have taken. I would not hesitate to use WagJag.
Victor Cottrell
Tip for consumers:
Always read fine print before placing your order and do not place an order 8f you are not satisfied with the terms and conditions. Follow up with WagJag if you don't receive your merchandise when promised.
Products used:
Vacation, food, clothing hotels and electronics.
I have been very happy with purchases I have made on this site. The only problem I did have was handled in a very professional and timely manner to my full satisfaction. Would recommend highly.
Products used:
Meats, seafood, housewares
WagJag appears to be like an insurance company. Looks good, until there is a problem or claim. Try contacting them and you get a voice message to email them instead and they will call you in 5-7 business days. I emailed them twice - last being June 5. I still haven't heard from them. This sounds like a cheap company who doesn't back up their products to what they are suppose to do. I am presently out over $60 and I will not purchase from them again - until they contact me for a resolution.
Again - it is Buyer beware.
Update - I am now changing my rating from 2 to 5. WagJag did reply and provided a full refund to my credit card - without requesting the faulty item returned.
Thank you WagJag.
I buy quite a few grocery purchases from Wag Jag. Even if there is a problem with the product which is truly out of their control, they are always helpful with the resolution. Will continue to purchase.
Products used:
Grocery
Thank you so much for your kind review :)
I enjoy this site quite a bit, and always find something at a great price. I use it a lot for excursions and deals on restaurants.
I had an issue with a voucher that I had purchased and Michael from customer service helped me to resolve the issue.
I love Wagjag they have the best deals going, so many different areas from which to choose from, plus if you run into a problem their customer service is second to none! If you're not already a member join today!
Tip for consumers:
To join as soon as possible so you don't miss out on any more excellent offers!
Products used:
I order everything, clothes, jewelry, household items, & things to do like hotels & restaurants!
As mentioned above, this company if reliable and trustworthy. If item is not received, or you have a problem, they fix it. You will always receive a refund if the product is not received or defective. I have not hesitation in shopping with this site.
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Thanks Pat!