Developed in part with a grant from
the National Science Foundation

Voyager Internet reviews

Is this your business?
1 review
Suggest Category

1 Review From Our Community

All Reviews

2 reviews
5 helpful votes

poor communication. poor invoices. poor customer service. high fees. contracts

these guys are as bad as it gets. I have in writing that my contract would be terminated on a specific day, and they change it without telling me. Hello an extra month after the contract ends, lucky I didn't sell the modem

Invoice doesn't make clear how much is owing and how much is in credit, it will tell you your account is in credit then say your account is owing the same exact amount. they even add on a fee later for late payment because the invoice asks for money while the email says you are in credit

we call many companies, they call us, we're on the phone constantly during the day. somehow this one company cannot be called, you have to call them and with a 10 second delay somehow convince the person on the other end to phone you back. you feel like an absolute idiot doing this, because you hear them interrupting you and sometimes they just hang up

they charge more than around 4 other companies as I write this, and they insist on locking you into a contract

oh and i just remembered they tried to have me send the modem I paid for back, even though I bought it, and it wasn't until after much back and forth that they found they were wrong.

doesn't get much worse, in fact i'm sure it doesn't at all. steer clear.

Customer Questions & Answers

Questions? Get answers from the Voyager Internet staff and other customers.
Note: this is not for reviews - click here to write a review
Get notified about new answers to your questions.
Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Did You Find This Page Useful?

Business owners: What’s your side of the story?

Register now for free – get notified of new reviews, respond to consumer feedback, add new photos to your page and much more.

Manage your business
Have a question about
Voyager Internet?
Post Review