At a time when it's rare to get good customer support, I've been pleasantly surprised to get just that from Voices.com. As someone who was new to the website, if not the VO biz, I can tell you that Ashely and a couple other of her support reps have saved my bacon and my projects a couple of times with prompt advice and help. They know their stuff and they actually seem to enjoy helping! Helluva deal!
These folks deliver exceptional service combined with broad range of talent. Tight turnarounds, short notice, holiday schedules, you name it. They rolled with it and gave us (and our clients) exactly what we needed. Every time.
Thank you!
Cameron gave me excellent advice regarding my profile, demos and the quality of my auditions. I have been implementing what Cameron shared with me (SMILE more) and I can't thank him enough. This type of thorough customer service is greatly appreciate. I should have spoken to Cameron months ago!
Just had a setup and performance review with Cameron and it was probably the most valuable session I have had in my career to date. Cameron personalizes every recommendation into actionable steps that I am confident will greatly improve my success rate. Do it soon!
RandyL
Hi Randy,
Thank you for your positive review - Cameron will be so happy to hear! We're thrilled it was one of the most valuable sessions you've had so far in your career and so glad it will have a positive impact on your success rate. We definitely agree that everyone should book their consultation as soon as they can! Thanks again.
Cam Nielsen and his team blew us away with the speed and professionalism of Voices.com!
Within minutes of signing up, we received a call from Cam. He explained the audition process and facilitated the quick completion of our entire project. Within just 48 hours we had our final audio file uploaded and greeting new callers to our business.
I would be happy to suggest Voices.com to anyone looking for a near turnkey solution to professional voice services.
I spoke to Cameron at Voices.com regarding improvements to my profile, demos, auditions, etc. in order to achieve a greater success rate for work. Cameron had obviously carried out analysis of my auditions to do and was therefore able to provide feedback and tips for improvement. It was a really worthwhile session and I am looking forward to implementing some of his suggestions!
Hi Rachael,
Thank you for leaving us this review. We're so glad to hear you found your consultation to be very worthwhile and that you were provided with feedback and tips for improvement! Thanks again - we appreciate it!
I've been a member for a few years and always happy to renew my membership. Lots of job opportunities and great customer service. Evan and Emily were helpful and quick to reply. Emily even followed up about payment release; going above and beyond!
I feel badly when clients push way-too-short deadlines on us; but the folks at Voices.com, along with the talent they represent, have come through for us repeatedly on tight timelines. Much appreciated.
Thank you Cameron for helping address all of my concerns head on, giving me insightful information on the platform, how to use it better, and how I was going so far from the back end. He's easy to talk to, and to understand, and I feel well supported by him as a talent on the platform.
Hi Gail,
Thanks for leaving this review! We're so glad to hear our team was able to address all your concerns and provide insightful information. Cameron is a great resource, and we're thrilled to hear you feel supported on the platform! Thanks again.
I had a fantastic 45 minute chat with Cameron Pocock at Voices.com yesterday. I'm new to the voiceover business and Cameron gave me some really great advice and tips on how to get myself up and running. I now need to put all those recommendations in to practice! Thanks very much Cameron; you're a star.
I have only great things to say about the customer service at Voices.com. When I first joined, I contacted them frequently for help establishing my profile, increasing my Voice Match, uploading my demo and more. I always got an immediate and professional response.
When I booked my first gig, I did not know how to accept a contract or perform some of the other necessary steps. One short call to their offices cleared everything up and the process went smoothly. Both I and the client were very happy.
My previous career required that I employ excellent customer service and I can easily recognize it in companies that I have to deal with. I am so appreciative to have it with Vvoices.com.
My consultation with Cameron was brilliant, i wasn't sure what to expect. I went in thinking he would help me with the sound quality aspect of my recordings only. But Cameron was able to explain the site, how your profile and demos drive the algorithms and what I should be aiming for in terms of listen and like rates. He did also help to improve my sound with his technical know-how and then sent through a list of the things we had talked about and some additional resources to get me going on my "homework". Thanks Cameron!
Voices.com has actual Customer Service people with whom you can connect. Since that is a rarity, nowadays, I say that not only does it exists, it is superb. Personalized with follow up and quick responses. Thank you, Vouces.com! Special mentions to Shan and Matt!
I am happy to share my experience with VOICES.COM staff, which was so pleasant: fast and direct, clear and efficient. My questions were answered and I felt taken care of professionally. Thank You all again!
Auditioning for this job was so easy and smooth. I read the sample script which ended up being the final manuscript, but ultimately left out a couple of words at the end. The Client loved the read just as is. So I just recorded the last two words and project was completed. Wow!
Voices.com is the best platform around for Voice Artists to not only get great work, but to also grow and aspire!
Thanks Voices.com
Doug Haynie
Hi Doug,
Thank you for taking the time to review us! It is fantastic to hear you had a seamless experience every step of the way throughout the project. We love to hear feedback like this and thank you for your recommendation!
I have high expectations when it comes to customer service and voices.com delivered an awesome customer experience! I was able to connect with a real, live person on the phone (Emily) and she responded to my request promptly and with confidence. The team at voices.com saved us. We needed the voice over quickly and they delivered quickly.
Voices.com gives anyone who wants to hire a voiceover artist a free platform on which to do so. At the same time, voice over artists have direct access to the people who want to hire them. I've been working with many different members of the Voices.com team over the past two years, and they've helped me build my business as a voice over artist into a successful one. They answer my questions immediately (or close to it!), they have resolved challenges in professional and respectful manners, they have recommended me to clients for work. I've been working with them on a gigantic project that has lasted for at least 6 months, and I think both the end client and I would agree to the same perception: these are good guys to work with. They not only get the job done, they get it done well, fast, and efficiently.
Voices.com representative, Cameron Pocock, was beyond helpful during our session to assist me with better audio quality. He was a breath of fresh air with insight he provided to help me with my auditions. I feel a lot more empowered in my ability to have more success in acquiring jobs. Thank you!
Hi Zachery,
Thank you for leaving this review! It is wonderful to hear you feel more empowered in your success after your consultation with our Talent Success Specialist, Cameron. Thanks again - we truly appreciate it!
I was having an issue where I wasn't receiving many auditions that matched my profile more than 70%, where as fellow actor friends were consistently receiving 20-30 at 90% to 100% a week. Matt assessed my profile and use of SEO's, and found a few errors and made numerous suggestions that might have been negatively affecting my matches. Within five minutes of making the changes, I received a 90%, and now am looking forward to receiving many many more. Thanks Matt!
I had wonderful consultation with Cameron this past Monday! He was knowledgeable, kind, patience, and quick. It was clear that he had a lot of experience and knowledge on all things VO. He helped me with basic skills from little pointers on my profile to audio software questions. I am so glad to have had this call! I felt that I learned a lot (all of my questions were answered) and definitely feel supported by the site! I am definitely going to apply all of the tips he gave me to help further my career! Thank you!
Hi Alexis,
Thank you for your review! Cameron will be so happy to hear your positive feedback. That is so great to hear we were able to answer all your questions and that his tips were helpful! We take pride in supporting our talent, and we're glad you feel we're doing our job! Thanks again!
Answer: Hi there - we don't offer a comp card on Voices. We have membership levels - Guest and Premium. For more information on the memberships, check out: https://www.voices.com/talent/memberships. Thank you!
Answer: Hi there - thank you for your questions. Voices has been in business for over 15 years and we have hundreds of reviews from clients and talent that speak to their positive experiences on our platform. For more information on how we ensure safety for our customers, you can check out this section of our website: https://www.voices.com/trust-and-safety. Thank you!
Answer: Hi Lucy - thanks for your question. We are accessible from most countries, but there are some exceptions. This section is from our Terms of Service, which can be viewed in full here: https://www.voices.com/company/terms-and-policies/terms-of-service. Hope this helps! (f) User is not (i) located or resident in a country or territory subject to an embargo by the Canadian or U.S. government (including, but not limited to, Cuba, Iran, North Korea, Syria, or the Crimea Region), or (ii) an individual or entity itself designated, or controlled or 50% or more owned individually or in the aggregate by individuals or entities who are designated, as blocked or prohibited parties by the Canadian or U.S. government including, but not limited to, designation on the Specially Designated Nationals and Blocked Persons List or Foreign Sanctions Evaders List, which are maintained by the Office of Foreign Assets Control of the U.S. Treasury Department ("OFAC").
Answer: Hi Tina, We're sorry to hear you are having issues seeing our homepage as a result of the search function. We recommend adjusting your Zoom In/Out settings in your browser (CTRL -) or navigating to Zoom and adjusting to 100% in your browser's settings under View. Please reach out to our Support Team at support@voices.com if you're still experiencing this issue.
Answer: 1%. Very very few click through, and I offer a range of services that should make me stand out more than the competition. I had 1 contract last year. 10 Years ago it was closer to 30-40%.
Voices has a rating of 4.2 stars from 205 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Voices most frequently mention customer service, full time and several times. Voices ranks 5th among Advertising sites.
Hi Angeli,
We're smiling as we read this! Thank you for your review. Cameron works very hard to give the best feedback in his consultations, and we're so glad you found his advice valuable! Thank you again - we really appreciate it.