• VogueNow

VogueNow

Overview

VogueNow has a rating of 2.7 stars from 33 reviews, indicating that most customers are generally dissatisfied with their purchases. VogueNow ranks 712th among Beauty Products sites.

  • Service
    6
  • Shipping
    2
  • Returns
    2
  • Quality
    19

Proactively asks for customer feedback

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1

Instant Feedback

How would you rate VogueNow?
Top Positive Review

“Decent”

Reba S.
6/6/22

When sending inquiries, I did receive replies that were helpful. I found I have to lay down to use the mask. And it's not really comfortable. It's heavy. I'm disappointed that there are no led lights between the nose, and top lip. At 69, I have several vertical lines there that aren't helped. Some fine lines in other areas have slightly lessened.

Top Critical Review

“I purchased the mask Jan 25th and now 4 months later it stopped working.”

Emmy S.
6/8/23

I purchased the mask Jan 25th and now, 4 months later it stopped working. It is under warrranty. Please advise me.

Reviews (33)

Rating

Timeframe

Other

Thumbnail of user jeanettea46
2 reviews
4 helpful votes
February 1st, 2022
Verified purchase

I haven't had my mask long and unfortunately became I'll shortly after receiving it but I love the customer service, I just emailed my question and they promptly replied, the few times I have used it, it made my skin feel so good. One of the galvantic (?) attachments snapped and they assured me that they will send a replacement, I have no doubt they will. I also got the serum to apply after use, it makes my skin feel so smooth. I know that I'm going to love my mask, if it makes my skin feel so good after just a few uses after a regular routine I will be 100% satisfied

Thumbnail of user emmysprankle
1 review
0 helpful votes
June 8th, 2023

I purchased the mask Jan 25th and now, 4 months later it stopped working. It is under warrranty. Please advise me.

Thumbnail of user sued548
1 review
0 helpful votes
December 17th, 2022

Inside package open and missing items, just thrown into box. Good thing I opened it and didn't gift it. Shame.

Tip for consumers:
Think twice

Products used:
None

Shipping
Returns
Thumbnail of user rebas29
1 review
0 helpful votes
June 6th, 2022
Verified purchase

When sending inquiries, I did receive replies that were helpful.
I found I have to lay down to use the mask. And it's not really comfortable. It's heavy. I'm disappointed that there are no led lights between the nose, and top lip. At 69, I have several vertical lines there that aren't helped.
Some fine lines in other areas have slightly lessened.

Thumbnail of user yenia5
1 review
0 helpful votes
August 28th, 2021

I got this item a month ago it works perfect until I charge it and star making noises and turn into a blue light. Todo bad. Is not working now and I used at least 4 times.

* VogueNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jarianm
1 review
0 helpful votes
August 1st, 2022
Verified purchase

Will never shop with this company again. Very unprofessional I was promised the dress would be to me in a week it took 6 weeks

Thumbnail of user victoriae420
1 review
0 helpful votes
August 12th, 2021
Verified purchase

Save your money, the shipping took forever and when the bag finally came I laughed because I thought it was a joke someone was playing on me! Luckily I didn't spend too much but lesson learned.

Reason I chose this product:

Photos on site and other reviews

* VogueNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user deannab255
1 review
0 helpful votes
October 11th, 2021
Verified purchase

Product received quickly with nice packaging. I have not had any issues so cannot speak to customer service.

Reason I chose this business:

Internet search with good reviews.

Reason I chose this product:

Internet search for face mask with good reviews.

Quality
Thumbnail of user patriciag2196
1 review
0 helpful votes
August 4th, 2022
Verified purchase

Arrived as shown. Have not yet tried it to give a review. Can't wait to see how it works.

Thumbnail of user dianem2470
2 reviews
0 helpful votes
September 1st, 2022
Verified purchase

I was very satisfied with Customer Service service for the product I purchased. They responded quickly to my questions.

Thumbnail of user mabelleg1
1 review
0 helpful votes
September 1st, 2022
Verified purchase

I bought once and was satisfied. You don't deliver anymore to Israel! Why?

Thumbnail of user kellya873
1 review
0 helpful votes
October 16th, 2021
Verified purchase

For the cost of this product it is very cheaply made and painful to use. There are pegs in the mask to keep it from laying directly on the skin and they hurt after about 1 minute and leave marks from digging in.

Quality
Thumbnail of user brendas1773
1 review
0 helpful votes
December 2nd, 2021
Verified purchase

I like the mask because I can get the job done in less time than a hand held. I dislike the mask because it's very heavy and uncomfortable on my face I've tried several different positions to place on my face, none have worked. I have to use both hands to hold mask up to my face whether I'm sitting upright or laying down.

Thumbnail of user kellib113
2 reviews
0 helpful votes
May 31st, 2021
Verified purchase
• Updated review

Deepak in your customer service, was extremely helpful and follow up was exceptional.

Deepak in your customer service, was extremely helpful.

Service
The cellulite cream needed for this machine is pictured...
June 20th, 2021
Verified site experience
• Previous review

The cellulite cream needed for this machine is pictured with it, but as soon as I submitted my order, I get a pop up to order the cream separately. Not cool!

Thumbnail of user tracis124
1 review
0 helpful votes
September 30th, 2021
Verified purchase

Very cheaply made, does not look anything like the picture very disappointed.

Cheaply made and had a horrible smell on the inside.

Reason I chose this business:

Thought the pictures would reflect the item.

* VogueNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user lourdesc79
1 review
0 helpful votes
January 1st, 2022
Verified purchase

I have seen much more elasticity and glow in my face

Thumbnail of user teresae177
2 reviews
0 helpful votes
August 13th, 2021
Verified purchase
• Updated review

Site was pretty easy but I still don't know why the serums are shipped separately. I thought there might be a sample with my order but there wasn't.

Reason I chose this business:

I got what I paid for.

Reason I chose this product:

My mother had let me borrow her red light therapy wand and I loved it. I couldn't afford the one she had so I settled on this one.

Quality
Easy to navigate
July 13th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Seems reputable... time will tell.

Thumbnail of user louiem74
2 reviews
2 helpful votes
July 19th, 2021

Hello VogueNow!

Top-notch product Gave a really smooth texture on my face! Thanks for delivering it on time. I appreciate it!

Service
Value
Shipping
Returns
Quality
Thumbnail of user mircinel
1 review
0 helpful votes
October 7th, 2021
Verified purchase

Unable to use this product due to health reasons specifically Hypertension

Quality
Thumbnail of user lindseyp153
1 review
0 helpful votes
October 15th, 2021
Verified purchase

Need to look into this further. The mask does not seem to work unless I'm plugged into the wall. Very inconvenient as it can be challenging to stand next to the wall for 10 minutes while using the mask. The mask does seem effective but inconvenient as it should be working without being constantly plugged into the outlet

Quality
Thumbnail of user as1048
2 reviews
0 helpful votes
August 26th, 2021
Verified purchase

Shopping experience was fine but product is sub-par

Reason I chose this product:

Advertised as effective

* VogueNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user stephenr913
1 review
0 helpful votes
August 3rd, 2021
Verified purchase

I could not get it to charge got so frustrated with it i trashed it

Reason I chose this product:

Thought it would help

Quality
Thumbnail of user sharonl1215
1 review
0 helpful votes
September 4th, 2021
Verified purchase

Fun coat to wear awesome and stylish and will buy another for a friend and continue to shop from vogue very happy with the item thank u guys

Quality
Thumbnail of user imogenec8
1 review
0 helpful votes
October 6th, 2021
Verified purchase

Beside having to wait for the product to come in, I can't tell any differs yet.

I had to contact them twice because I order my product in Sept final got it 2 or 3 weeks later, and the product was in STOCK.

Reason I chose this business:

I was just browsing the web

Reason I chose this product:

I have Rosacea really bad! That what my Dermatologist told me I have!

Service
Quality
Thumbnail of user joyceh430
1 review
0 helpful votes
June 21st, 2021
Verified purchase

I like the product. You can feel it working. Easy to use a d easy to clean.

Reason I chose this business:

Found it on Facebook

Reason I chose this product:

Trying to slim down.

Quality

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From the business

Company Representative

Thumbnail of user deepakc27
Deepak C.

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