• Vivicla

Vivicla

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Overview

Vivicla has a rating of 1 star from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Vivicla ranks 1919th among Women's Clothing sites.

  • Service
    5
  • Value
    6
  • Shipping
    7
  • Returns
    5
  • Quality
    6
See all photos
How would you rate Vivicla?
Top Critical Review

“BIG SCAM”

Chanel L.
3/23/21

I spend $290 on some clothes & shoes and only 3 items arrived I email them 3 to 4 emails asking them where are the rest of my stuffs. They send me a tracking number told me they ship my order in two shipment and it has been months now still did not receive the rest of my orders. Try to go to their website it's closed no longer there. This is BS! Do not buy or order from if you see this company pop up again.

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user chanell10
1 review
1 helpful vote
March 23rd, 2021

I spend $290 on some clothes & shoes and only 3 items arrived I email them 3 to 4 emails asking them where are the rest of my stuffs. They send me a tracking number told me they ship my order in two shipment and it has been months now still did not receive the rest of my orders. Try to go to their website it's closed no longer there. This is BS! Do not buy or order from if you see this company pop up again.

Service
Value
Shipping
Quality
Thumbnail of user cristij2
1 review
0 helpful votes
March 9th, 2021
Verified purchase

I ordered a bunch of items in Nov. 2020, and they never arrived. I spent about $145. I emailed the company and they told me the items had been lost in shipping and they are not responsible. They said they can only refund me 65% of my cost because they had to pay for the goods. Huh? I will be disputing with my credit card company.

Tip for consumers:
Don’t ever buy from them! My products never came and they did not want to give me a full refund!

Products used:
They never came!

Service
Shipping
Thumbnail of user elizabethb1489
1 review
1 helpful vote
March 22nd, 2021
Verified purchase

I only put 1 star because I received the 2 outfits I ordered. Neither looked anything like the photos. Both said "knitted sets"-meaning like sweater material... the pictures were clearly sweaters. One of the sets was polyester and FUGLY and the other was nothing like the picture, felt very scratchy (not in the way wool feels, but because it is made of crap and it pilled after one washing. So, they went straight to the trash. I didn't even feel they were ok to donate. DO NOT BUY HERE!

Tip for consumers:
DO NOT BUY FROM Vivicla!

Products used:
I wasn't going to try to return this crap to China. That would be a big waste of time. I had to spend hours trying to get it delivered.

Value
Shipping
Returns
Quality
Thumbnail of user gracielac27
1 review
0 helpful votes
March 24th, 2021

Lamentablemente las imágenes NO corresponden a la realidad, ofrecen una calidad y tipo de telas y envían otra cosa, parece ropa comprada en un tiradero, además tardaron más de dos meses en llegar, alto pero muy alto el precio para su pésima calidad.
Estoy muy molesta NO recomiendo comprar Ahí.
Creo que esta empresa solamente es una distribuidora pues los empaques fueron diferentes y además aunque se pidió una sola talla, la diferencia en tamaños fue totalmente opuesta, mi pedido de tres artículos solamente llegaron dos.
No se dejen confundir todo parece ropa de calle y está para pijamas pero de pésima calidad.

Thumbnail of user steffit1
1 review
2 helpful votes
January 25th, 2021

Watch out! This site a an absolute scam! After a long time they send you some dresses that in no way resemble the ones you chose in the website. I got 3 totally different ones than i ordered. No return possible. Even though i filed a complaint via paypal i didnt get my money back. DONT BUY THERE!

Tip for consumers:
DONT USE IT!

Products used:
none, the sent dresses are not the ones i ordered. and they dont fit.

Value
Shipping
Returns
Quality
Thumbnail of user dafnam1
1 review
0 helpful votes
January 15th, 2021

Very high price for very low quality!
I bought 4 items and none of them was in the right colour or right size as I ordered.
The pictures looks great but the items look very pour. They don't answer emails and don't publish their returns policy.

Tip for consumers:
Don’t by in this website!

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user annettam10
2 reviews
3 helpful votes
December 22nd, 2020

I ordered a few items, such as sweaters and wool pants. I received NOTHING!
I keep sending them messages but they just say they are having shipping difficulties

Thumbnail of user etia1
1 review
0 helpful votes
March 7th, 2021

Bad items, it is not what i ordered. I threw it to garbage. Very bad quality and arrived after nearly 3 months

Thumbnail of user sandrah1200
1 review
0 helpful votes
February 20th, 2021

Ordered item in the middle of October for Christmas. In January finally received order after many different attempts to contact. Not what I ordered and will not refund my money. Will not even tell me where to return item.

Tip for consumers:
Do NOT order from this company

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user user2088
1 review
0 helpful votes
March 21st, 2021

Be aware! Never order Vivicla! As soon as they charge money, as they never deliver goods. So pity!

Tip for consumers:
don't order!

Service
Value
Shipping
Returns
Quality
Thumbnail of user nb246
1 review
0 helpful votes
January 7th, 2021

Auf keinen Fall vertrauen. Null Sterne! Schlechte Ware. Fehlende Ware.
Besser das Geld an Arme spenden.

Thumbnail of user maroag
1 review
0 helpful votes
March 11th, 2021

I spent $200 dollars and I never got my package. I emailed them and they are just saying that due COVID the shipping is delayed. But it has been already 4 months since I place my order.

Thumbnail of user sharons1532
2 reviews
3 helpful votes
December 24th, 2020

Do your homework before buying from an unfamiliar company. This company IS A SCAM or if they do send out products they are very inferior.

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