• VistaShops

Overview

VistaShops has a rating of 1.17 stars from 29 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about VistaShops most frequently mention open sky, and customer service problems. VistaShops ranks 578th among Electronics sites.

  • Service
    5
  • Value
    5
  • Shipping
    3
  • Returns
    5
  • Quality
    4

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I ordered a fitness watch from Open Sky sold by Vista Shops.
  • There is NO customer service address and you get an error message when you try to find one.
How would you rate VistaShops?
Top Positive Review

“No complaints!”

Vickie G.
12/29/19

I ordered some items from "The Kelly Clarkson Show" and "The Wendy Williams Show", sponsored by Joyus. Several of the items came from different companies thru Joyus. My Lavisha Cashmere Shawl (item#*******113), with soft fringe - dark green, was so nice that I ordered another one in the wheat color. They are 6ft long and 28in wide, very soft and stylish. I am quite pleased! I ordered (by mistake on the Joyus website and it would not allow for corrections) a Heart Cuff Gold and Silver polished bracelet (item#*******357), also. The bracelet is nice, but I feel that it would look better on a much younger female. I am glad I have an opportunity to say thank you for such nice looking and good quality products. My money was well spent. (Ordered as CHRISTmas gifts and they did arrive before CHRISTmas!) Thank you, Vista SHOPS!

Top Critical Review

“Bogus Operation supported by NBC for cash stipend.”

Walter A.
8/7/19

Also ordered the underwater camera on 11th of July. Was given a DHL tracking number that doesn't exist. Now have to fight to get money returned. No hone number to call, just email that they do not respond to after multiple attempts. Would never buy from this vendor again nor ever buy on NBC "Steals and Deals " again... It should just be "Steals by NBC"

Reviews (29)

Rating

Timeframe

Other

Reviews that mention popular keywords

open sky (6) customer service (5)
Thumbnail of user ruthieo
1 review
2 helpful votes
July 15th, 2017

I ordered a shirt from there and the Model must be over 6 ft tall for it to fit as a shirt. Should be a little linger in the back from what it looks like, but when I received it I will have to wear it as a dress! I am 5'2" and the front comes a little above my knees! Good thing I didn't pay much for it!

Thumbnail of user davids545
Steve P. – VistaShops Rep

Sizes are clearly given on the website you have to check that first before ordering.

Thumbnail of user waltera39
1 review
3 helpful votes
August 7th, 2019

Also ordered the underwater camera on 11th of July. Was given a DHL tracking number that doesn't exist. Now have to fight to get money returned. No hone number to call, just email that they do not respond to after multiple attempts. Would never buy from this vendor again nor ever buy on NBC "Steals and Deals " again... It should just be "Steals by NBC"

Thumbnail of user rons351
1 review
4 helpful votes
March 26th, 2019

I bought a charger Keychain from Opensky and the seller was Vistashops. This review is for their lack of response as to where my order is and a lack of information of the DHL website as well. They 're not responding to my email. Its nearly a month and my order is no where to be seen. The guy (David) who is responding to all these one star reviews seems like a miserable person and is full on fighting with customers. Shame on you David. Just by reading your response, I can tell how much you value your customers. Your business truly deserves the one star. I'm pretty sure the product I'll receive would be garbage just like you... lol...

Thumbnail of user davids545
Steve P. – VistaShops Rep

No need to be overly frustrated you have not even contacted Vista Shops directly and you do not even mention your order # if you are our competitor please find a better way to deal with competition.

Thumbnail of user heidim34
1 review
3 helpful votes
July 24th, 2017

Ordered 2 tops from Groupon from their shops unfortunately shipped from this company. Tops came with ink stains on them or cheap color transfer from the dye used. Stitching already coming undone, top is new never worn. Customer service responded and closed ticket within 2 days, without me being able to respond. The sizes run small, that was not stated. They sell junk. See why tops were only $20. Stay away. Get what you pay for.

Tip for consumers:
Don't buy anything from this company. Not worth the money or headache.

Service
Value
Returns
Quality
Thumbnail of user davids545
Steve P. – VistaShops Rep

We are required by sites to respond in 24 hours if your issue is resolved we will close the matter. If there are any stains on on the cloths that you have found we offer free replacment or Refund.

Thumbnail of user jennifferg
1 review
5 helpful votes
January 12th, 2017

I wish I would have done research on Opensky and especially Vistashops before purchasing my items. They send the wrong size, put a delivery date a month before I received it and no phone number, address or return label other than a e-mail address which I have yet to receive an answer for my request to return product. Hopefully you are reading all the comments on this company before taking a gamble on your purchases.

Thumbnail of user davids545
Steve P. – VistaShops Rep

The complaint is frivolous we have replied to your private message

Thumbnail of user erinr56
1 review
5 helpful votes
January 17th, 2018

VISTA Shops is terrible. They don't have a phone number for contact. They do not respond with a tracking number so you can return a product. If I could give zero stars I would. I ordered an Oral Irrigator which did not include the tips. Which teams this product useless. I need a tracking number to return or they will not except the returned product.

In response to Vista as stated below. "He tells me to contact them". I have emailed twice. That is the only contact they have. I have not received a response yet. He tells me to email them. I have. Now what? I even sent my confirmation and order number.

Thumbnail of user davids545
Steve P. – VistaShops Rep

Email is on the order and also provided by the seller of the marketplace for support if there is anything missing all you have to do is contact us and we will replace or return for free.

Thumbnail of user darae1
1 review
2 helpful votes
March 10th, 2017

I bought a 2 in 1 Audio Cassette to MP3 music converter which I gave as a gift. BIG mistake. The product doesn't work at all. Don't waste your money. Also - Living Social will only offer refunds up to 2 weeks after purchase. If you discover the item doesn't work after that, you're SOL!

Thumbnail of user davids545
Steve P. – VistaShops Rep

The product does work we have sold thousands of them and if you needed any help you could have contacted us directly we would help you make it work or replace it.

Thumbnail of user elizabethh155
1 review
3 helpful votes
June 21st, 2017

I ordered a Bluetooth waterproof headphones that wrap around the back of your neck I paid $45 for it and it's cheap so cheap I'm probably going to throw it away I could have bought somebody like that from wish.com for $3 seems like it's made in China will never order from them ever again worst place ever if I can give them negative Stars I would I didn't want to give them one star

Thumbnail of user vickieg53
1 review
2 helpful votes
December 29th, 2019

I ordered some items from "The Kelly Clarkson Show" and "The Wendy Williams Show", sponsored by Joyus. Several of the items came from different companies thru Joyus. My Lavisha Cashmere Shawl (item#*******113), with soft fringe - dark green, was so nice that I ordered another one in the wheat color. They are 6ft long and 28in wide, very soft and stylish. I am quite pleased! I ordered (by mistake on the Joyus website and it would not allow for corrections) a Heart Cuff Gold and Silver polished bracelet (item#*******357), also. The bracelet is nice, but I feel that it would look better on a much younger female. I am glad I have an opportunity to say thank you for such nice looking and good quality products. My money was well spent. (Ordered as CHRISTmas gifts and they did arrive before CHRISTmas!) Thank you, Vista SHOPS!

Thumbnail of user vickis58
1 review
2 helpful votes
March 13th, 2017

I bought the Cassette to MP3 system. The software, Audacity, was outdated, but Audacity is free, and I could download a later version at no cost [and Audacity was very helpful]. However, the Cassette plays at twice the normal speed, which makes it useless for either listening or for recording as MP3 music. Don't get ripped off!

Thumbnail of user davids545
Steve P. – VistaShops Rep

We do not sell the software we sold the converter which is not FREE anywhere plus the speed of the recording is set by the user.

Thumbnail of user maryw249
1 review
5 helpful votes
February 17th, 2017

I ordered a shirt from Open Sky. Vista Shops was the vendor. Have tried to no avail to contact someone for a return. It was very cheaply made. I suppose I am stuck with it! Very expensive rag to wash the car! I think they are plain dishonest.
Mary Wyatt

Thumbnail of user davids545
Steve P. – VistaShops Rep

The complaint is frivolous we have replied to your private message

Thumbnail of user amyw141
1 review
7 helpful votes
December 16th, 2016

I ordered from Vista through open and did not receive my order. I am so tired of these 2 bit businesses taking advantage of people. Why can't you just do what your business says it does? Please people don't order anything from these losers. I am in contact with my lawyer. I may not be out a lot of money but I'll be damned if I will let anyone else go through this.

Thumbnail of user davids545
Steve P. – VistaShops Rep

The complaint is frivolous we have replied to your private message

Thumbnail of user debbiem173
1 review
3 helpful votes
January 27th, 2018

Ordered two shirts from Vista Shops thru a Groupon. Shirts looked very cute in the ad. Received the shirts and they were about three sizes too small and were very long. They told me to send the tops back in the original package and sent me a return label, sent them the package and they said "The 2 tops were just received and they are not in resalable condition, product is destroyed and not refundable". I sent them a reply I did exactly what they said why no refund? No response. I saw all these bad reviews and wished I would have not ordered from them, Don't do it not worth it!

Service
Value
Returns
Quality
Thumbnail of user davids545
Steve P. – VistaShops Rep

When you have size issue we always allow the customer to exchange the product for free. In your case, we see you have worn the product and made totally like a rag and not even saleable condition if the product does not fit you can return them for refund or exchange but we also expect the product to be at least be in original condition not worn or totally destroyed. We have offered to send it back to you at our cost. When you speak about no response you did not mention when you sent the message which was received after Friday 1/26/2018 after close just hours before your complaint in this site. Our customer service is open M-F 10am to 5pm you will get a response in that time frame.

Thumbnail of user annies62
1 review
4 helpful votes
February 24th, 2017

I bought an very expensive waterproof headset that was a piece of junk. There is NO customer service address and you get an error message when you try to find one. I sent the product back a month ago with a request for a refund and still have not received anything. They have my $150., the headset and I have zero. A Segal

Thumbnail of user davids545
Steve P. – VistaShops Rep

We do not sell any headset that is $150 plus all our orders have our address and customer service email printed on it. You may be contacting the wrong company.

Thumbnail of user triciac15
1 review
4 helpful votes
January 13th, 2017

I bought my son the SMART FIT mini for Christmas. He wore it a week and it stopped working. I have sent 3 e-mails trying to get instructions on how to return the watch and have heard absolutely nothing. This watch came with a 6 month warranty. What a joke!

Thumbnail of user davids545
Steve P. – VistaShops Rep

The complaint is frivolous we have replied to your private message

Thumbnail of user marlondac
1 review
5 helpful votes
October 10th, 2017

I also bought a swimsuit through group and I haven't received an email with shipping or anything. They made up a fake tracking number. How do I dispute this and get my money back?

Thumbnail of user davids545
Steve P. – VistaShops Rep

This is not our product site jabber is posting reviews without verification of the company all they care is add reviews so they can get more visitors. I have numerous emails to site jabber with no reply I guess I have to post the Site Jabbers review on another site on how they treat reviews which are fake or incorrect.

Thumbnail of user lizw56
1 review
2 helpful votes
May 30th, 2017

I bought a HD 1080p action camera. When I received it in the mail the product did not work! If I spend money on something I want it to be in good working order not a dud! I have been emailing and no one responds. Never ever buying from this company again if they cannot make things right!

Service
Value
Shipping
Returns
Quality
Thumbnail of user davids545
Steve P. – VistaShops Rep

If you have a product that did not work we are always happy to exchange for free or return for full refund. It may be the battery was not charged as we test all product before it is shipped.

Thumbnail of user michaelk184
2 reviews
8 helpful votes
September 10th, 2016

I too received a fitness watch from VistaShops purchased through OpenSky. When it didn't work on multiple phones I contacted them. I requested a return label and never heard back. I followed up and never heard back. After trying to get a resolution through my credit card company and OpenSky I was told they sent me a return label. Why did I not receive it and why were my queries never answered? They now say it's too late to return and I'm stuck with it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davids545
Steve P. – VistaShops Rep

First we have in the package our support page address which we think you have not read. If You contact Vista Shops you definitely will have a solution for your purchase it would have taken less time to resolve it then the time it took to write here.

Thumbnail of user frankj58
1 review
3 helpful votes
February 14th, 2017

Received their dash camera- its complete garbage. Does not work and no response or refund from vista shops. I do not know how AOL continues to alow such a company to advertize on theor home page

Thumbnail of user jiml220
1 review
2 helpful votes
May 4th, 2018

Unfortunately I saw a very nice ad. For a shirt and ordered it. Wow, it was marked with my big size but it was probably a medium instead. Lowest quality material and workmanship. SAVE YOUR MONEY, DON'T ORDER ANYTHING FROM THEM!

Thumbnail of user davids545
Steve P. – VistaShops Rep

This is not our item you should be sure when you place a comment there are multiple companies who have copied our name in many different fashions if you feel you have an issue you would have contacted Vistashops.com with an order # on an email address given to you on the order.

Thumbnail of user howardw30
1 review
2 helpful votes
February 3rd, 2017

Bought the dash cam and it is useless. Can't figure out how to operate it. Directions are terrible.

Thumbnail of user davids545
Steve P. – VistaShops Rep

The complaint is frivolous we have replied to your private message

Thumbnail of user genevab7
6 reviews
9 helpful votes
June 26th, 2016

Don't waste your money shopping with Vistashops thru Open Sky. Low
Prices but lousy product. Guarantee is useless as you can never contact them, correspond with them therefore you never get your money back nor get a replacement - lose of money, time and pride because you were foolish to spend time on them.

Thumbnail of user davids545
Steve P. – VistaShops Rep

We think you have some misunderstanding or maybe you are knocking on the wrong door. We have our own customer support dept besides Open Sky so not sure who you are referring too as not returning reply. We certainly do reply to customers requests you can try it by sending it to vscs@vistashops.com

Thumbnail of user shantayt
1 review
2 helpful votes
October 7th, 2017

Clothes are cheap quality and poorly made. Sizes are for Manikins not humans. They rip you off. I brought 4 dresses not realizing they were all from the same company. Don't trust this company, i brought my items from Groupon

Thumbnail of user davids545
Steve P. – VistaShops Rep

This is not our product site jabber is posting reviews without verification of the company all they care is add reviews so they can get more visitors. I have numerous emails to site jabber with no reply I guess I have to post the Site Jabbers review on another site on how they treat reviews which are fake or incorrect.

Thumbnail of user garym148
1 review
1 helpful vote
February 19th, 2017

Dash Cam. They sent me a device that had a scratch across the face. The device will not accept the included SD Card. The device was inoperative upon arrival. There is no responsive customer service.

Thumbnail of user davids545
Steve P. – VistaShops Rep

First of all, it would be good if you take the same amount of time and contact us first to answer your question. It seems all your issue are wrong the scratches you are talking about is a film on the product that needs t obe removed used in shipping. The SD card is fully tested before sent and if you say the camera is dead how did you know the SD card is not working. The device was inoperative because it needs to be charged. Please don't start a complaint before calling the seller of a product because you have not resolved anything yet.

Thumbnail of user waynev7
1 review
2 helpful votes
January 6th, 2017

Terrible customer service and you'll receive the wrong product. Cant seem to get anyone to help me return the product and get my $$ back

Thumbnail of user davids545
Steve P. – VistaShops Rep

The complaint is frivolous we have replied to your private message

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Vista Shops aims to innovate with new products at a price that everyone can afford in Electronic Gadgets, Technology, Fashion Accessories, Apparel & Home Goods

Company Representative

Thumbnail of user davids545
Steve P.
CS REP

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