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Claim Your BusinessVistaprint has a rating of 2.3 stars from 485 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Vistaprint most frequently mention customer service, delivery date, and bad experience problems. Vistaprint ranks 329th among Printing sites.
I've been ordering products from VistaPrint for a long time. Whenever I contact them via online chat or phone, they always provide me with support as quickly as possible. Today, there was a mistake in the order I placed, and through online chat, this lovely lady Cynthia quickly provided a solution and assisted me superbly. I'm very grateful to her and wish her success in her professional life.
Very poor quality. They will not make their product right. They will blame you for not sending a high quality logo. They will send you some terrible quality printed merchandise and refuse to make it right, you're stuck with what they send you…. Lesson learned here.
I've been ordering products from VistaPrint for a long time. Whenever I contact them via online chat or phone, they always provide me with support as quickly as possible. Today, there was a mistake in the order I placed, and through online chat, this lovely lady Cynthia quickly provided a solution and assisted me superbly. I'm very grateful to her and wish her success in her professional life.
I've never had better customer service online. I had an accidental mishap where something didn't come in the mail, and the nicest person helped me out via chat. They gave me store credit to reorder the item that got lost in the mail and they were very kind and helpful. I've always had wonderful orders from vistaprint, and my mom uses vistaprint for her businesses too. Wonderful!
Tip for consumers:
It's super easy to use
Products used:
Checks, business cards, posters, flyers, stickers.
Been using vista print for a while. The best company hand down. Great customer service, high quality, super fast shipping. Also they make it easy to upload your designs and create.
Amazing customer service and great quality products and workmanship. I have ordered invitations, thank you cards, Christmas cards, new home announcements and business cards from Vistaprint. Hugely satistified. Every time. I have myself submitted and reviewed orders with cropping errors and their customer service were not only kind and reassuring, but expedited complete reorders to me! Their prices are reasonable for the quality! I highly recommend! Today "Newton" assisted me… very grateful for his help!
Tip for consumers:
You have opportunity to review your order- review carefully. Otherwise- complaint is great.
Products used:
Christmas cards
I'm really impressed with the online customer service which is a huge plus. They have a great selection of designs and good prices. Will definitely be using them again
There was an error in my original order (my fault) but Vistaprint made the correction free of charge and got the items to me right away. They have earned my business for life!
Products used:
Pens
I placed an order for personalized stickers and paid for expedited service. Unfortunately the post office misplaced & lost my order. I called vista print and they shipped a second order out to me within 2 days! It was fast.They are terrific!
Tip for consumers:
I know it was the post office who gave the item to the wrong house, but Vista print took charge and resent them to me within 2 days. They are great!!!
Products used:
Personalized stickers that tell clients when to renew their prescriptions.
I had paid more for some products and realized a week later price had dropped. The amazing staff member credited me the difference. This was not expected and lovely way to treat a returning customer - I HIGHLY RECOMMEND VISTA PRINT FOR THEIR SPEEDY AND GREAT SERVICE OVER MANY YEARS.
Tip for consumers:
THE CUSTOMER SERVICE PERSON ALEXANDRA SHOWED SO MUCH EMPATHY
Products used:
MUGS AND CANVAS PRINT
This site just sent me 35 copies of a hardcover book containing my paintings. The quality of the printing was very good; crisp lines and good colours. The binding looks really professional and the cover came out great.
There were no damaged books and the shipping was good. Order came four days early.
There were a couple mistakes that I made, but for the overall quality of the books, I'm not bothering them!
Very happy with this company's work, they make a quality product.
Tip for consumers:
You can order form here with confidence.
Products used:
Bought hardcover art books.
I have made over 30 t-shirts & a calendar from Vistaprint and have been satisfied every single time! A couple times, I made the mistake of ordering the wrong size, and they let me keep the wrong one and sent me the right size for no extra charge!
I RECOMMEND VISTAPRINT TO PEOPLE ALL THE TIME!
Including YOU!
Products used:
Shipping starts at $8.99, but periodic discount offers help you $ave money.
Absolute amazing company. Wrong order was placed and they made it right. Now only did they correct the order they sent it out again. Free. The whole order free and so was the extra shipping. Martina the customer service rep was absolutely amazing. Compared to support american companies provide im absolutely in shock. Will be backfor the fourth time!
Tip for consumers:
vista print is the best company ive ever had interactions with the customer serice was absolutely amazing!!
Products used:
vista print custom car magnets
We designed a vinyl banner. Bought on a Wednesday, printed the same day and delivered by Friday. Less than 48 hours from the time of purchase to its arrival (using the regular shipping option). Very impressed with the quality of banner and printing, and especially by the speed of receiving it. Highly recommend!
Products used:
Vinyl Banner with grommets
I bought after using their trial for business cards and got some posters as well. The quality is actually quite good and I'm very satisfied overall.
Products used:
Posters and business cards.
I couldn't give enough positive reviews on VistaPrint. I have a photography business, and tried so far their flyers and business cards. The print and product quality is great, however the even more great part is their service. I had two small issues on these orders - in the flyers I found a typo within a day of ordering, and on the business card there was an issue somewhere between the print and the design. On both cases I contacted them through the website, and got a return call after a few seconds. The person on the other side had good English and a perfect, polite and happy to help attitude. The time to deliver was also fast.
We run a few businesses here and use VistaPrint solely for all our promotion materials. Highly recommended.
Tip for consumers:
If you have any question or issue, contact their customer service - they are happy to help, and are very helpful!
Products used:
business cards and flyers
Well, actually I did have one issue with a calendar that didn't arrive, so they resent it promptly. I'm impressed with the quality of the business cards I've bought, they are great value.
Vistaprint is a great way for businesses to expand. I got cards made and they were awesome! Not any scam whatsoever! Just a great way to let people know about your business!
Sounds maybe a little bit too good to be true but I ordered them and couldn't be happier. If you want a better quality paper or your own design it may cost a little more but from what I can tell it's still a bargain.
I often use this and Shutterfly. I like this place better for the price and quality. For shipping, it takes long but Shutterfly takes longer. This is another reason for this place.
Cons. I have to watch the discount timing, as they are sometimes more pricey depending on how far they go for the discount. Watch for 50% or more discount.
I just received my business cards and found an issue with them. I called VistaPrint to ask about it and they were so helpful in fixing the problem and now they are sending out new ones at no charge! That says a lot in this day and age. I will definitely use them again for all my printing needs.
I've used Vistaprint for well over 15 years. From personal to business the quality has always been great. One of the really special things about them is how many times they've redone work for me, after I made a mistake and the items were printed, and redid them at no charge. Not even shipping. I love how easy their system is to use too. Now, they don't offer large printing areas on their swag, that's a fault, I admit. But everything I've ever had printed has been great. Wedding invitations, flyers, brochures, etc. I've done many. They are cost efficient too. I always start with them when looking to customize. Then if they can't do what I want, I'll go elsewhere. Never fails.
Tip for consumers:
Use their people for help. They are great and help with all the technical stuff.
Products used:
Many
I ordered business cards last week. I looked at a preview of my design, and everything looked great. I didn't realize I needed to review the proof to see how it would be printed. I receive my business cards, and one of the images is smudged. I contact customer service, and they send me a copy of the proof and sure enough it's smudged in the proof as well so it was my mistake for not double checking.
They let me correct my design, and sent out new ones for free including shipping. Their customer service was really great, and they were immediately willing to help me with a mistake I had made at no additional cost.
I've purchased business cards and post cards and have been very pleased. The quality of my items was very good and a great price. They offer plenty of deals and ship fast. Based on my experience I recommend them and will buy from them again.
A very good site, with a simply navigation mode to find what you're looking for.
Easy to upload graphic works to apply on t-shirt, mugs, cards and many, many other objects.
You can gain some discount after the first order.
Rapid delivery and good quality on printing.
I'm a buyer since at least 8 years.
Great Products and great prices. Have ordered from them for about 5 yrs. I did not do a great job in the graphics but they replaced the cards and helped me. The Biz cards look great now and have purchased a lot of other products from them with no problems.
I purchased my UV biz cards two types, logo T shirts, card sickers and car magnets and the only thing I was disaponted with was one of my designs which is not down to vistaprint thats my design for my wifes bisiness my other card was amazing which quite frankly is all I care about LOL no seriously my card turned out really well and so did my car magnet signs 10/10 and price was very reasonable especaily today. I really rate Vistaprint and have no problem recomending them. I would state its important to get your images right thats not vistaprints responcabilty its yours and it 100% determins the out come.
Tip for consumers:
I had an issue with both of my business cards and it was down to light one was too dak and the other image wasnt visable enough which was really down to my design however they redone my cards with the new altered design fror free. you can't fault that in any way. 10/10
Products used:
Bisiness cards, Car magnetic signs, Bisiness card stickers, pens, Logo T Shirts
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