• Visa-Vietnam

Visa-Vietnam

Overview

Visa-Vietnam has a rating of 4.61 stars from 188 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Visa-Vietnam most frequently mention approval letter, excellent service, and entire team. Visa-Vietnam ranks 3rd among Travel Visas sites.

  • Service
    8
  • Value
    7
  • Shipping
    4
  • Returns
    5
  • Quality
    6

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
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What reviewers want you to know

Positive highlights

  • However, it is not easy to find a trusted agent or company for Vietnam visa.

Critical highlights

No critical highlights yet

How would you rate Visa-Vietnam?
Top Positive Review

“Saved my holidays!”

Marcel Z.
7/28/23

I booked a trip for me and my daughter for her 18th birthday and didn't check my passport. After getting the new one I had only 24 hours to ge my visa. That worked perfectly! I took the 4h option and would highly recommend this company for anyone in similar circumstances. Thank you so much!

Top Critical Review

“Not worth your time”

Helen O.
7/19/23

Horrible experience from the beginning. From the start, a rep reached out and kept getting my flight info wrong. I was already hesitant with this company but they reassured me they would have Tracy to take care of me. I paid for the vip service skip the line and get luggage. However when I arrived to the visa/passport area there no one waiting there with my name. I didn't see anyone so I stood in line. I texted the Tracy who was suppose to be taking care of me. She passed me onto another lady name Hana before I departed which I didn't want happening. Said she would give me Hana's number but didn't say how via email or text. I turned off my phone bc I boarded. By the time I landed I texted her for the other Hana's number but Tracy didn't answer me. So I waited patiently myself in line. By the time Tracy and hana replied I was in front of the line. The staff literally just took me from my front of the line to this other window. Don't believe all the reviews here. They are good and not worth it. I asked for the partial refund but they refused said it was my fault.

Reviews (188)

Rating

Timeframe

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Reviews that mention popular keywords

vietnam visa (24)
Thumbnail of user gavinw5
3 reviews
1 helpful vote
November 26th, 2023

I have a disability. I contacted them to get assistance as I already had a visa but was interested in a fast track. Unbeknownst to me, and I had asked the company, as a disability person that service is already included for free. I was told by the company they didn't know about that. They were nowhere to be seen when we landed and exited the plane. Both the airline support person and I looked for my name. But there was none. After I contacted the company I was told they would look into it and get back to me. They didn't contact me again. I emailed the company. The following day I received an email with a photo of me in the wheelchair from metres behind saying they were there so I wasn't entitled to a refund. The person who took the photo didn't approach me at all even though I waited at passport control for several minutes.

Products used:
None

Service
Value
Returns
Quality
Thumbnail of user craigw165
1 review
5 helpful votes
March 25th, 2019

If you're going to Vietnam, be sure to have all of your visa documents BEFORE checking in to your flight. Their website doesn't mention this. We were scheduled to have our visa (and paid to expedite with Vietnam-visa.com) around the time of our flight departure and well before arriving in Vietnam. When the airline attendant refused to issue a boarding pass without the document, we contacted the Vietnam-visa folks who said they couldn't help us unless we paid $250 which they then dropped to $190 after I refused. For reference, the 24 hour expedited visa was $54. It's an extortionist practice taking advantage of people when they're vulnerable. Would never use them again.

Thumbnail of user abur1
1 review
4 helpful votes
November 11th, 2015

The visa process was fine, but I paid an extra $25 for car pick up service which they promised would be a smooth and easy process.

Thumbnail of user heleno1
2 reviews
3 helpful votes
July 19th, 2023

Horrible experience from the beginning. From the start, a rep reached out and kept getting my flight info wrong. I was already hesitant with this company but they reassured me they would have Tracy to take care of me. I paid for the vip service skip the line and get luggage. However when I arrived to the visa/passport area there no one waiting there with my name. I didn't see anyone so I stood in line. I texted the Tracy who was suppose to be taking care of me. She passed me onto another lady name Hana before I departed which I didn't want happening. Said she would give me Hana's number but didn't say how via email or text. I turned off my phone bc I boarded. By the time I landed I texted her for the other Hana's number but Tracy didn't answer me. So I waited patiently myself in line. By the time Tracy and hana replied I was in front of the line. The staff literally just took me from my front of the line to this other window. Don't believe all the reviews here. They are good and not worth it. I asked for the partial refund but they refused said it was my fault.

Service
Value
Returns
Thumbnail of user mattr210
1 review
10 helpful votes
September 20th, 2018

I used this service given their on-line reviews, and the customer service.
I received my letter today however it was batched with three other people from other countries. It was a bit disturbing given now three strangers from different countries have my legal name with my passport number as I have theirs. Given the world we live in with identity theft, this is a poor and unacceptable practice this company uses. I would never use them again for this unsavory practice.

Thumbnail of user jashima
1 review
2 helpful votes
November 19th, 2015

Everything is fine. But you need to little bit faster.
Thank you visa- vietnam.

Thumbnail of user johnc2477
1 review
3 helpful votes
July 27th, 2019

https://govietnamvisa.com/ = total thieves

Want to pay for speed up service where they meet you at the gate and process your visa and get you on your way? Well don't use this company if you can call it that. I paid 560.00 for a 1 year with speed up service but no one to meet me at the airport gate and once I located the guy employee of this business at the visa stamp location not the gate I paid another 135.00 US and then had to stand in the visa processing line by the time I got to where the luggage was mine was the only one there. I paid for their services and was in the airport looking for them and standing in line for 2 hours. Do yourself a favor process your visa at your local Vietnamese embassy you will save so much money and not get screwed because believe me these people could care less once they got your money. Total rip off

Thumbnail of user juanc220
5 reviews
10 helpful votes
June 8th, 2019

I received copies of someone else's visa's which means someone received copies of mine with all my data, that is a huge issue for me. I won't be coming back

Thumbnail of user lauries44
1 review
3 helpful votes
May 20th, 2016

Im visiting Visa-Vietnam.org for the third time and this time you are offering me 18% discount. Thats too kind of you. This shows your respect towards customers. Hassle free, fast and easy way to get visa!

Thumbnail of user jimmyn14
1 review
3 helpful votes
December 7th, 2015

I got visa approval letter trouble at airport. I had call many times and nobody answer.
Visa did not approve by Vietnam Immigration.
So stressed!

Thumbnail of user annag1242
1 review
1 helpful vote
November 4th, 2022

I ordered an urgent e-visa for my husband and I I received it in 12hrs (only 3 working hours in Vietnam time). The estimated delivery time provided by visa-vietnam was 15hrs (4-8 working hours in Vietnam) so they exceeded my expectations. The website was very clear and made it easy to apply for! I would use them again anytime! Thank you so much for your help, this alleviated so much stress for me!

Service
Value
Shipping
Quality
Thumbnail of user kennethim
3 reviews
2 helpful votes
February 12th, 2020

The site was very easy to access and they have great deals too. I will highly recommend them if you don't want to spend a whole day looking for suitable flights at reasonable prices.

Thumbnail of user sydneyk10
2 reviews
4 helpful votes
August 26th, 2015

They seemed like a helpful company but after waiting a few days and emailing and not getting any response, received an email that said they would not be able to help with our trip b/c they were too busy.! Good luck if you decided to use them, but have a backup plan in case they decided to flake on you!

Thumbnail of user leonarda12
1 review
0 helpful votes
April 27th, 2016

I have been using Visa-Vietnam.org for my visa approval for years and have become a frequent member. To my surprise, Ive received 22% automated discount for my visa approval process being their frequent member. A GREAT THANKS!

Thumbnail of user madscha1977
1 review
0 helpful votes
July 28th, 2023

I booked a trip for me and my daughter for her 18th birthday and didn't check my passport. After getting the new one I had only 24 hours to ge my visa.
That worked perfectly! I took the 4h option and would highly recommend this company for anyone in similar circumstances.
Thank you so much!

Thumbnail of user virginiae70
1 review
9 helpful votes
February 27th, 2020

When I planned to travel to Vietnam, first I didn't realize that I needed a visa because of my current nationality. So when I got required for that I got surprised. What I didn't like is the huge amount of documentation I had to submit to get approved. On the other hand, the customer service helped me as expected and finally I got the visa on time.

Thumbnail of user zidanm
1 review
8 helpful votes
September 5th, 2015

My friend actually recommended me to use this service and I am glad he did. The company seems to outshine its contemporaries in every way, the faculty was extremely helpful and I got my letter in less than 48 hours. I had nothing to worry, If you are planning to go to Vietnam I would recommend visa-vietnam.org as it is worth every penny. All the people who used it seems to have no problem and is happy with the service they received.

Thumbnail of user davidb424
1 review
0 helpful votes
February 10th, 2016

I received the approval letter yesterday! Thank you so much for being so helpful to my request and had it done in less than 2 working days. I’m really impressed. I will definitely recommend your service to all my friends.

Thumbnail of user williamc179
1 review
0 helpful votes
June 14th, 2016

When I saw 100% money back guarantee on your website, I thought to try you once for my next Vietnam trip. If it fails, I will get my money back, as simple as that. But Im speechless. You guys are really really very professional. You were on your words and made the process smooth. I got my visa within one and half days. Thats really amazing. Clap!

Thumbnail of user eddieb36
1 review
0 helpful votes
January 18th, 2021

Thank you Visa-Vietnam.org! I might have a lost a big business deal, if you didnt extended your hands for help. When I was looking for an urgent corporate visa for Vietnam, I got your recommendation from my friend. As she said, you will make the approval process fast i. E. within 3 days. And it is really done. Great work!

Thumbnail of user harrisonc22
1 review
0 helpful votes
March 4th, 2016

Heartiest Congratulations to the entire team of Visa-vietnam.org on doing such a wonderful job. Their team works round the clock to fulfill all the demands for a visa application. The bottom line is that they make immigration easier and help us to get settle faster. Great Thanks!

Thumbnail of user xtreamb
1 review
1 helpful vote
November 21st, 2015

Everything is OK, but Nothing is Special.
Seems cool. But thank for processing my visa.

Thumbnail of user maryb272
1 review
0 helpful votes
April 1st, 2016

My sincere thanks to visa-vietnam.org! I applied for my visa through visa-vietnam.org and they came up with the approval letter within a couple of days. Very efficient and prompt service! I would use them again without hesitation.

Thumbnail of user edwardw41
1 review
0 helpful votes
April 22nd, 2016

Unbelievably good service! I had applied for my Vietnam Visa through your website and found it as the very easy process to get visa online. Your dedicated team members he cleared up a lot of my hesitations and eased my mind.

Thumbnail of user franciscom36
1 review
0 helpful votes
May 3rd, 2016

Great work guys! I saved lot of time with Visa-Vietnam.org. When I was looking for corporate visa, you are the only one who helped me in receiving the approval letter ASAP. And surprisingly, within two days. That is really great! Thank you so much.

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From the business

100% Money Back Guarantee e-Visa & Visa On Arrival To Vietnam | Get Visa For Vietnam Less Hassle With Affordable Price | Tourist & Business Purpose E-visa and Visa On Arrival At Your Destination Airports in Vietnam | Visa Run | We do all that is necess...

Business History

Established from 2007, We are one the pioneer company providing Vietnam visa on arrival service - which will save you much money & avoid queuing at location of embassy or consulate of Vietnam.

We born to make your trip to Vietnam fast, cheap & easy with our Vietnam visa on arrival service. Don't worry if there's no embassy or consulate in your country. Living far from embassy or consulate's location is not a problem. Just stay at home and request online for getting visa on arrival Vietnam then we will take care all procedure to get visa approval letter from Vietnam Immigration, and all you have to do is print a copy of visa approval letter to show for boarding & show on arrival airport to get visa stamped on your passport.

Don't know what's visa on arrival Vietnam? Please click here to see instruction from TripAdvisor: http://www.tripadvisor.com/Travel-g293921-c148049/Vietnam:Faq.Visa.On.Arrival.Voa.html

Regards
Nam

Company Representative

Thumbnail of user visav3
Visa V.
Expert
Typically does not respond to reviews
The embassy or consulate procedure requires personal visits and submission of your original passport, along with other documents. Also, it is more time consuming and expensive. Hence, more and more people prefer applying for Visa on Arrival these days. Visa on Arrival is a more convenient and easy process.

In order to apply for Visa on Arrival, you will have to get in touch with a reliable travel agent based in Vietnam. The credibility of the travel agent is extremely important as you will be paying a large amount for the Visa and you do not want to be tricked or waste your time in legal hassles.

We are here to help you get visa fast, cheap & easy

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4.6
188 reviews
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