• Vintage Brand

Vintage Brand

Overview

Vintage Brand has a rating of 3.5 stars from 1,269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vintage Brand most frequently mention good quality, customer service, and christmas gift. Vintage Brand ranks 7th among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 68%
Positive
682
Neutral
119
Negative
202

Instant Feedback

2,794 reviews

4
See all photos

What reviewers want you to know

Positive highlights

  • Prompt delivery, great design, high quality product!

Critical highlights

  • No phone number to call to have customer service check on order.
  • I am extremely embarrassed to give these as Christmas gifts.
How would you rate Vintage Brand?
Top Positive Review

“Great product but did not arrive on time (late for Christmas).”

Dixie H.
12/31/23

The vintage Eagles sweatshirt is wonderful! Great quality. Even though it was ordered within the time frame for it to arrive by Christmas as a gift for my son, it did not come until the week after. I ended up giving it to him for his birthday, which falls closer to New Years. Once shipped, though, it came quickly. I would definitely order again from here, but if ordering over the holidays, make sure you order way ahead.

Top Critical Review

“Never received order never responded to emails”

Lauren D.
1/19/24

Placed an order on Dec 20th. Still says "being printed". Got an email asking if I received my items. I've sent multiple emails to customer service asking - where my order is, when is it shipping, to just cancel, no one has responded for over 2 weeks. Had to dispute the charge as I have no sweat shirts and no responses. Know my order number by heart from all the emails I sent.

Reviews (1,269)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (102) christmas gift (56) quality product (37)
Thumbnail of user meredithh158
1 review
0 helpful votes
January 19th, 2024
Verified purchase

Shipping took forever and honesty I was extremely worried. The shirts took over a month to get here, but they are so good! My husband loved them!

Took multiple attempts to ship

Service
Thumbnail of user mattv167
1 review
1 helpful vote
December 20th, 2023
Verified purchase

My order arrived early, which was awesome considering I stumbled upon the website so close to Christmas! The items were packaged in plastic bags, then wrapped in either paper or a second plastic bag (I placed 2 orders and hour apart from each other). Since one of these items was a gift for my wife, and she was aware of the second order, I appreciate that my items were not combined in a single shipment. Well worth the extra shipping charge. Everything looked amazing and fit properly. Well done!

Reason I chose this business:

Yes, I would.

Thumbnail of user michaels12230
1 review
0 helpful votes
December 14th, 2023
Verified purchase

My son is a graduate of the University of Pittsburgh and I was looking to find him something unique representing the school. In going through the Vintage website I found a 1970s era sweatshirt that was incredible. The detail was terrific. It was so nice that I bought one for myself. There is a wide variety of colleges represented and the clothing is very cool(and reasonably priced).Great gifts to buy for your favorite college grads. Would buy from again.

Thumbnail of user dixieh63
1 review
0 helpful votes
December 31st, 2023
Verified purchase

The vintage Eagles sweatshirt is wonderful! Great quality. Even though it was ordered within the time frame for it to arrive by Christmas as a gift for my son, it did not come until the week after. I ended up giving it to him for his birthday, which falls closer to New Years. Once shipped, though, it came quickly. I would definitely order again from here, but if ordering over the holidays, make sure you order way ahead.

Reason I chose this business:

Yes - the sweatshirt is a quality, well made/printed shirt.

Thumbnail of user timm2092
1 review
0 helpful votes
January 2nd, 2024
Verified purchase

Site says filled in 3-5 business days. Took over three weeks to receive. Product was fine once received.
Just allow plenty of time. In fairness, it was the holiday season.

Thumbnail of user denas124
1 review
0 helpful votes
December 28th, 2023
Verified purchase

The shopping experience was great; however, I'm extremely dissatisfied with the shipping. I was guaranteed my order by December 23rd and it only got shipped after I reached out twice about it being alimony 2 weeks from my order date without it bring shipped. It was a present for my brother and I had nothing to give him in Christmas and I received no apology or coupon code or anything to make up for this. I understand people being overwhelmed during the holidays but don't promise if it can't be fulfilled.

They shipped out my order the same day but didn’t apologize for the delay.

Reason I chose this business:

Not based off of shopping experience if they need a product right away.

Service
Thumbnail of user flinth3
1 review
0 helpful votes
January 2nd, 2024
Verified purchase
• Updated review

Site doesn't work great on mobile. Has a lot of nice designs that cannot be found anywhere else. So far quality of item is good. Customer service was prompt to respond after contacting them.

was told shipping delays, otherwise simple

Service
Site doesn't work great on mobile
December 9th, 2023
Verified site experience
• Previous review
Thumbnail of user mollyd204
1 review
0 helpful votes
December 24th, 2023
Verified purchase

I had such a good shopping experience with this company! I was a little nervous it just being a random website I found when searching for college t-shirts, but am so happy with what I received! T-shirt is good quality, the print is nicely sized and clear, and it also came wrapped in such cute paper rather than just thrown in a bag! Definitely 10/10!

Thumbnail of user laurat1753
1 review
0 helpful votes
January 1st, 2024
Verified purchase
• Updated review

No problems so far! The hoodie was given as a gift. He really likes the it. It's warm and soft!

No problems so far
December 10th, 2023
Verified site experience
• Previous review
Thumbnail of user tomg1402
1 review
1 helpful vote
January 8th, 2024
Verified purchase

Clothing looks well made, material and construction. Logo appears to be iron-on; smooth edge where it meets the cloth, but stiff and glossy feel. Was intended as a gift, likely part of my own wardrobe now (or donated for someone else to choose). I'm somewhat disappointed.

Inquired about shipping eight days after ordering, took seven days to respond.

Service
Thumbnail of user laurend784
1 review
2 helpful votes
January 19th, 2024

Placed an order on Dec 20th. Still says "being printed". Got an email asking if I received my items. I've sent multiple emails to customer service asking - where my order is, when is it shipping, to just cancel, no one has responded for over 2 weeks. Had to dispute the charge as I have no sweat shirts and no responses. Know my order number by heart from all the emails I sent.

Products used:
Nothing it never came

Service
Value
Shipping
Thumbnail of user henrym818
1 review
0 helpful votes
January 1st, 2024
Verified purchase

The letters were missing some of the ink - it did take a little long for order to arrive

Did not get contacted back - wish there was a phone number to contact customer service

Reason I chose this business:

Possibly - prices was good but quality was just fair

Thumbnail of user oliviac610
1 review
0 helpful votes
January 8th, 2024
Verified purchase

I bought a shirt for my dad for Christmas and unfortunately it fit a little snug. The company was quick to help me with my return / exchange process. The shirt is great quality and I cannot wait to get the right size in for my dad!

Great company and great products. Thanks Greg S. For your help!

Quick and friendly responses! Issue resolved quickly.

Service
Thumbnail of user melaniel479
1 review
1 helpful vote
January 19th, 2024

I placed an order on 12/20/23. It is now 1/12/24 and still haven't received it. They won't respond to the 6 messages I've left and they have my money. The crazy thing is someone else in my house ordered a gift for me from this place and I got it no problem. It is absolutely crazy to me that their customer service is so horrible that they won't even respond to my messages. DO NOT ORDER FROM THEM.

Tip for consumers:
They have horrible customer service in the sense that it's nonexistent.

Products used:
None because they never sent it and won't respond.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lesleyp156
1 review
0 helpful votes
December 29th, 2023
Verified purchase

My son loved the sweatshirt. Better communication with shipping would have been appreciated. Rec'd it on Xmas Eve. Too close for my comfort level!

I got my answer but it took a while.

Service
Thumbnail of user coreyg244
1 review
0 helpful votes
December 30th, 2023
Verified purchase

Love Vintage Brand items. Every time I wear one of their shirts I always get asked where it came from. Fun throwback apparel!

Reason I chose this business:

Absolutely!

Thumbnail of user courtneyc630
1 review
1 helpful vote
January 10th, 2024
Verified purchase

Very slow shipping. No confirmation email. Poor communication. I feel like it shouldn't have taken about 3 weeks to ship/deliver. Not sure if I will buy from here again...

It was good, they helped me out on what I needed to be answered. Still weird how I ordered the hat I bought on 12/14 and it delivered 1/2.

Service
Thumbnail of user janitah1
1 review
0 helpful votes
December 20th, 2023
Verified purchase

This was a gift I purchased for a long time Alabama fan that didn't have any vintage gear. They absolutely love it!

They responded with an update and shipping information for my order.

Service
Thumbnail of user deannc29
1 review
1 helpful vote
January 9th, 2024
Verified purchase

Lack of communication! After numerous attempts to get info on my order, they finally responded after my daughter informed them she would turn them in as fraud.
Ordered 1 sweatshirt on 12-12-23, money was out of my account 12-13-23, shirt received January 2,2024! Even after the one response I received saying it would be shipped in a day or 2, I didn't receive a confirmation that it was mailed until a week later. Terrible customer service!

Terrible!! Could not get any response until we said we report the company as fraud.

Service
Thumbnail of user tamahw1
1 review
0 helpful votes
December 22nd, 2023
Verified purchase

These designs are absolutely amazing! No one else out there is offering these on so many different options of products. But. Considering the fact that the print on the shirt I received is a DTF (direct to film) transfer it should've gotten shipped a lot quicker. No set up time, just print the film and press. Was disappointed to see it was a transfer after waiting that long. Doesn't mean I won't order in the future.

Reason I chose this business:

Yes, I would. Like I said, great designs and wish they had more schools. Just sucks it's not screen printed. At least my tee wasn't.

Thumbnail of user clarkb113
1 review
0 helpful votes
January 31st, 2024
Verified purchase

The online ordering experience was good, but they don't keep you informed as to how long it will be before they ship. Apparently, they make the shirts to order. I placed an order for a single t-shirt 3 weeks before Christmas, and it arrived a couple of days after Christmas. It was too small, so I had to reorder, as there are no returns. This time the order took almost a full month before it shipped. And all that time, there was no attempt to email me to let me know a status.

Reason I chose this business:

Yes, if they're not in a hurry to receive the product.

Thumbnail of user valeriem965
1 review
0 helpful votes
November 20th, 2023
Verified purchase

I found exactly what I wanted at a great price. The fit was perfect and it even arrived a day early.

Thumbnail of user vanr51
1 review
0 helpful votes
January 9th, 2024
Verified purchase
• Updated review

Took several weeks to receive product. Sweat shirt was about as thick as a t-shirt. For the price I expected better quality.

Took a week to respond to my shipping inquiry

Service
No problems
December 10th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Had the product I was looking for.

Thumbnail of user sarahm3821
1 review
2 helpful votes
January 9th, 2024

Terrible Customer Service. Greg Stewart responded to a request I sent for an address change since the product was taking longer than expected and had not been sent. He sent back a generic email stating he could not cancel my order. I did not ask for my order to be canceled. I asked if they could ship it to another address. He was really rude in his responses and clearly does not have customer service training.

I have yet to receive my order which is way past the estimated delivery date. Not sure I would order from this company again.

Service
Thumbnail of user davidw7283
1 review
0 helpful votes
November 28th, 2023
Verified purchase

Love the vintage designs. Have purchased a few times now. Friends and family love receiving gifts from here. High quality product!

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From the business

Vintage Brand is honored to celebrate our rich American sporting culture by offering the world’s largest collection of unique vintage sports apparel and gear. All of our products are printed and designed in the U.S.A, and created from over 20,000 historic tickets, programs, decals, scorecards, game schedules, and other classic sports images.

Our products have been hand selected to have the best possible display of the artwork. Each image has been reproduced from an original work of art that is in the public domain, and digitally restored, framed, and enhanced for vibrant color and provided on a quality product that can be prized for years to come.

Company Representative

Thumbnail of user michelley800
Michelle Y.
Typically does not respond to reviews

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3.5
1,269 reviews
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