Overview
VinHistoryUSA has a rating of 2.7 stars from 392 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VinHistoryUSA most frequently mention credit card, customer service and live chat. VinHistoryUSA ranks 77th among Autos sites.
Instant Feedback
Have a problem with the statement that it is a free lookup, but wants a payment at the end to get the details
First time ever paying for a vin search and was really impressed on the amount of details they were able to find.
I knew very little about my car. I purchased it ten years ago and wanted thehistory. I got exactly what I wanted
Got no info when I paid they just sent a link and it was blank report aside from year and make
When requesting a vin history on a vehicle I was purchasing I did not receive a complete vehicle history.
This process was pretty easy and I got a lot of information on the vehicle history. It came to me almost immediately.
Good experience, very fast. Used it to look up a car I was buying
Great experience, very quick. Exactly what they advertised.
They say they are totally 100° free but for they bill you 29.95 a month after THE 7 DAY TRIAL is up, and then 29.95 billed to your card
Advertise $1 for report but charge my bank $1, $29.95 and $4.95. I will be disputing this with my bank Monday.
Lies about being free lookup report. Stop saying you are free when you are nor. This is called False advertising
They say they will give you a vehicle review for $1.00. After you authorize the $1.00 they will charge your card $24.95 for their monthly service.
I received notification from Experian that there was a lien on my car, and this company was sponsored by Google. It ended up being a lien from the previous owner when he financed the car, it wasn't active. But like everyone else on this thread, I paid the advertised $1 for the VIN report, no invoice or total to pay listed, just the $1 VIN report and clicked on the check out button. Next thing I know I'm charged $25 on a separate charge. The phone number for them is disconnected but I found another on their website, and chose the refund option on their switchboard (already a bad sign if you have a refund option.) Went through that process as well as trying to live chat with someone going through the same refund process. I disputed the $25 charge with my credit card company and waited for the refund only to be charged another $4.95 by this company for IDK what days later at 2 AM. Now I had to report it as fraudulant and go through the process of getting a new credit card. On top of all of that, they seem to have sold my information due to getting a bunch of spam calls on my cellphone and emails. I've already reported them to Google so hopefully they remove them as a top "sponsored" search result. DO NOT USE THIS COMPANY AND SAVE YOURSELF THE HEADACHE.
Complete SCAM. Had to replace my card as they are keep charging me every week for $29.95. Report them please.
My experience was great, took 3 mins to load results and told me what i need to know
I tried $1 report got nothing on report cancelled and they have charges me 3X on my card in less than a week! I report with bank to dispute and with the BBB.
DO NOT DO ANY BUSINESS ON THIS SITE!
Service was as described and extremely straightforward. They provided the exact information I was looking for. Couldn't be happier with the service.
Much better than Carfax. Exactly what you need about car history in purchasing a used car.
I used it to check the vin of a used motorcycle and got some useful results
Paid for a report but didn't receive it. It wasn't in my primary mail nor the spam folder.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members