• Vimeo

Vimeo

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Overview

Vimeo has a rating of 2.02 stars from 211 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Vimeo most frequently mention customer service, anti war, and pro account problems. Vimeo ranks 155th among Videos sites.

  • Service
    38
  • Value
    37
  • Shipping
    17
  • Returns
    21
  • Quality
    31
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
13
14
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The main problem is their lack of proper customer service.
How would you rate Vimeo?
Top Positive Review

“Best followers growing”

Ahmed A.
12/24/21

It can be grow your followers here so quick with real people there, also easy and fast to get followers.

Top Critical Review

“Don't ever sign up unless you want to be billed forever”

Van R.
8/31/23

After two 15-minute sessions of trying to unsubscribe or delete account or disable auto-renew, it is clear that Vimeo has made it essentially impossible to do so. All "manage membership" directions lead to an "upgrade membership" page, without any option to actually change anything. The instructions below do not work. The "Chat" just leads to back to the Upgrade page (image attached). Their promise to send you an annual notification to renew is a LIE. This is a scumball operation

Reviews (211)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (18)
Thumbnail of user phillipb572
3 reviews
30 helpful votes
September 20th, 2023

I was using Vimeo for quite some time and I got some technical issues with the app. I requested customer support in order to help me resolve the issues, but I received a support where few people are bouncing me back and forth with no result. I think that they don't have a know-how, so that is why I am still waiting for some developer to contact me. Waiting...

Tip for consumers:
I love the app, but you need to work on your support. It needs to better and faster!

Products used:
Vimeo application

Service
Value
Returns
Quality
Thumbnail of user roberta408
3 reviews
11 helpful votes
April 14th, 2017

Vimeo is not bad video hosting, it has a lot of advantages and disadvantages. I used Vimeo for business videos and I can say that It has not enough customization and marketing features for my needs. There are a great number of video hostings on the Internet with its own video analytics which is very necessary for business.

So, if you need video hosting for entertainment or just for fun Vimeo will be perfect. It has intuitive navigation and it's ads free.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lisat170
5 reviews
6 helpful votes
May 17th, 2017

I think Vimeo hasn't enough tools for videos. There are a lot of video hosting platforms offering marketing video annotations, player customizations and analytics. However, Vimeo works great for sharing high quality videos.

Service
Value
Shipping
Returns
Quality
Thumbnail of user peterl99
69 reviews
483 helpful votes
November 2nd, 2015

Ok, this is NOT Youtube.com. Still better than Dailymotion.com, in my opinion!

Thumbnail of user deeptij1
7 reviews
4 helpful votes
December 27th, 2016

I often use this video sharing site for my video promotion, but hardly I get traffic on t. Although the video is very enticing and attractive and content oriented. Most of the users are form US or UK. So it seems impossible us to get the real traffic. I am happy with the design and its easy uploading.

Thumbnail of user suhartos
22 reviews
48 helpful votes
February 3rd, 2016

A great service but i hate the usability. Doesn't seem to be too user friendly. I keep pressing the wrong buttons and getting somewhere i didn't want to get.

Thumbnail of user andrewt4
8 reviews
11 helpful votes
September 19th, 2011
21 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

Elitify sells fashionable clothing for men. Elitify is based in India.

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