Victoria's Secret

Their online service and deals are getting worse. One of the 3 items in my order was cancelled due to being unavailable. They should've ask me the customer if I want the remaining items especially if I wanted to wear the items as a complete outfit... UGH... they are always out of something or after I've ordered something, it ends up being available, even new stuff... smh... always something. I need to make up in my mind to leave VS. Plus the coupon and reward deals suck compared to anywhere else I shop. I have approximately ten 25 off of 75 cards. I didn't realize until I tried to use them that it's one per order... REALLY! Just getting more and more ridiculous.

I don't like Victoria's Secret that much, even though it is so popular. I think it is quite overpriced for the quality they are offering. The designs of the lingerie and clothes are very average, as well as the scents. Parfumes are long-lasting and very sweet, which some may find good. I think it just might be not my style.

I just love the bras and panties that this company has.The only problem is they don't cater to the ever increasing large breasted woman. Most of my friends at work are larger than 3 8D and cannot shop there. These are young sexy women and yet Victoria Secret, has only perfume and lotion for them. Kind of sad.
The other issue is their prices are very high. A regular bra averages about $45.00.So I limit my purchases to once or twice a year.

Victoria's Secret seems like a brand that would maintain quality, but over the past 5 years, it has progressively felt cheaper and cheaper. I recently ordered a set of red plaid pajamas, and sizing seems a bit inconsistent compared to other similar items I've bought here in the past. The quality also seems worse compared to items I've bought in 2018 or at any time before that. Luckily I bought them on sale for $20 (plus a coupon I had) so they are decent enough to keep for the price, but for an original price of $70 +, I would have been highly disappointed. I recommend going in store to buy items to try items on and check quality especially before committing to an expensive purchase. It's just not the same it use to be.

I used to shop VS back in the 90s. When you walked into the store, Baroque music was playing, and it was a fabulous atmosphere. Now, because their focus is only on the young, it is cold and uninviting of more mature women. The overpriced merchandise is also geared to the young. They have done themselves, and a huge group of older women, an injustice.

When they decide to sale plus size and the items aren't really plus size, then you are lying to your audience and shoppers. Please, re-evaluate your policies.

Quality of clothing is getting worse, while L Brands closed a bunch of VS stores. They tried to appease the body shamers by hiring more "body positive" models, it didn't work. Its not like watching a fat woman dance ballet where you just watch unbelievably, its just cringe for VS, and best for something like Lane Bryant or Torrid. If you do find something online that strikes your fancy I would suggest skipping down to an actual store closest by. Rather then going online, because its not convenient as customer service online is really bad most of the time here.

I have a mixed review for Victoria's. The undergarment selection isn't to bad. However the sales girl I ran into was absolutely awful.

So while I would give a 5 star review for the undergarment selections. The bad staff subtracted 2 stars.

Overall I will probably come back, I just home not to run into that sales girl again. What a basic (you know the second word.)

I guess if you want undies this is for you, but I loved when they actually carried clothing in the catalogs! Whatever I bought, even though it was not cheap, was fabulous! Totally different experience now

I love VS bras and clothing. The only downfall is they don't carry my bra size! I'm not a large chested woman at all, I wear a 30C, so it's disappointing that VS doesn't carry something for me! I love their PINK clothing line though, very cute and comfortable!

Good products but shipping to Australia is such a pain. When I returned some items I had purchased you never refunded me back the tax I had paid and never responded to any emails. I lost 25 in shipping and $7 in tax, so not really worth ordering from you if you're not in Aus. I feel like there's a market here and you're completely skipping over it

I love victoria secret because they have good quality, but I have a hard time getting my size. Im a 38DD and they usually dont have my size in the store, and I would rather not buy from online.

Once you know your accurate size you can order your intimates online privately without someone standing over your shoulder. My only wish with VS is that the sizes are always the same. An ex. I order 2 of the same panties just different colors and one was like it was irregular. It happens a lot.

For many years, I thought their bras were beautiful and fit well. Some issues are pissing me off. My Angels forever status keeps going away. I thought once you earned it you had it a whole year to use, but I periodically check and I am back to VIP. Also, the panties are not comfortable and the few that have been are discontinued. I hate the the cutest bras come with a ton of pushup. I hate that the teddys and corsets come in letter sizes - some of us are short but busty and will never fit in a Medium or large with tiny cups. I hate that you have to wait weeks for rewards or the coupons in the mail. Either make the coupons with no expiration or email them, I have no time fo this system and getting tired

I use to always shop here every 2 weeks but their prices are getting too ridiculous. Too expensive just for undies & online clothing doesn't always appear like it does when u received em.

I really like the pairs of leggings I have from victoria's secret. They have a way better fit than most other leggings that I have worn from other stores before. The only downfall I see is the price of the product. I feel it is a lot more expensive than it is worth.

Obviously everything here only makes attractive women hotter. That isn't up for debate. And yes the place is ridiculously expensive for what can only be called increasingly reducing fabric amounts. Oh well. What I truly have a problem with is anytime I go into the stores alone, I am unanimously stared down as if I am some child molester or weirdo. I am not allowed to buy this stuff as a gift unless I bring my girl with me to prove I have one? Thanks for ruining any surprise present ever. Definitely in need of an overhaul!

Why I stopped using Victoria's Secret to buy sexy stuff for my wife was in part because when you actually look at how little material it takes to make the items you really resent they even did some lingerie shipping by bulk rate postage, the same as used by junk mail. The other aspect is size of person is not constant over time and what seems like a great idea when you are young becomes old as you age and can be seen as a waste of money. Sexy is body language and mindset more than what a partner wears.

I have been permanently spoiled by Amazon's shipping. Amazon purchases seem to arrive in record time.
First, Victoria's Secret using USPS is not a good match; USPS has inaccurate reporting and cannot come near the speed and handling of UPS.
Also, VS will have "Free Shipping" one day on orders over $100 and the next day the amount is $65. Too wishy washy.

I just wanted to say what is good and what is negative about Victoria's Secret. I have shopped online and in stores religiously for years. I have decided this year to start shopping at other clothing stores instead of VS due mostly to the poor quality of the clothing. I want to say that the bras, workout clothes, and swimwear are all of excellent quality. Also the pj's are great too. However I would not recommend any other clothing because it is poor quality and rips after 1st or second use. Also they use to offer better coupons and sales that would bring me into the stores but not so much lately. When I asked a sales associate why that was, she said they were losing too much money. Hmmm I spend over 1000 dollars there every year. That will not be happening this year, I'm shopping at Maurices - better clothes and excellent customer service, that's who is getting my business this year.

I do like some of the classier items that VS carries. Some of their bras and beautiful and of great quality, unfortunately it seems like every time I order lately I wind up with bras and clothing that last less than a year! When I am purchasing hundreds of dollars worth of items, that's upsetting.
If I am paying so much more for a brand, I expect to get something other than just a "Victoria's Secret" tag on the inside of it. Also some of their glitter and workout gear just isn't as nice as it was many years back.

They have nice clothes but many times overpriced so it is better to wait for their sales which usually make the purchase more worthwhile. They are god with returns. Thankfully they do have plenty of sales. The models need to look more human because just a handful of people look like the girls they use to represent their image.

I love Victoria's Secret and their products... but in the past few years I've found shopping on their site to be a total joke. There are so many rules about coupons... they don't let you combine coupons, you can't use promo codes on many items, it's hard to take advantage of free shipping codes because they often don't apply to some of your items. When you do pay for shipping, it's very expensive, usually more than other sites charge. I used to love to shop their clearance but it's hardly ever worth it now after shipping. Many items are sold out or backordered. I've had much better luck shopping in store, although there are still many rules about qualifying purchases for coupons.