- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your Business
You place an order with these guy's and a part is faulty. Cannot speak with a human it is all automated and you have to email them. Eventually after 2 weeks you get the replacement and it is the wrong colour. Send photo's in email to them and another 2 weeks pass and still no replacement. Email them again to get this matter resolved eventually got a reply that part is on its way. I have used these suppliers for years, but now their customer services is really disgusting. Bring back the customer service phoneline where customers can call and get the response they require. It is clear that this email them only situation is a disgrace. Thanks
You place an order with these guy's and a part is faulty. Cannot speak with a human it is all automated and you have to email them. Eventually after 2 weeks you get the replacement and it is the wrong colour. Send photo's in email to them and another 2 weeks pass and still no replacement. Email them again to get this matter resolved eventually got a reply that part is on its way. I have used these suppliers for years, but now their customer services is really disgusting. Bring back the customer service phoneline where customers can call and get the response they require. It is clear that this email them only situation is a disgrace. Thanks
Tip for consumers:
Spend your money elsewhere. As if you have an issue getting someone to actually help is an absolute nightmare.
Products used:
Concealed thermostatic shower.
Gain trust and grow your business with customer reviews.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
