• Vichy

Vichy

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Overview

Vichy has a rating of 4.33 stars from 9 reviews, indicating that most customers are generally satisfied with their purchases. Vichy ranks 23rd among Anti Aging sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
  • Full refund
  • 30-day money-back guarantee
See all photos
How would you rate Vichy?
Top Positive Review

“Holy grail skin care”

Crystal F.
8/25/18

Holy grail skin care 100%. They have top-quality retinol products that are worth every penny and with proven research behind it! This is a brand I will always believe in!

Top Critical Review

“Consider ordering somewhere else or test your luck”

Amy T.
3/10/21

I like Vichy's products and I prefer ordering directly from the companies instead of through Amazon and other shopping platforms. The first 3 orders arrived swiftly no problem. But this time, the package went missing and I am not having a good experience with their customer service and policy. You will be testing your luck when you get the package, great, but when you don't... It will be frustrating and wasting a lot of time. I spoke to two sales representatives on the same day. The first one just kicks the ball to UPS and said there is nothing she can do on her end and I need to contact UPS myself. And the UPS tells me that I need to contact the sender... It's just back and forth and I am just trying to get something I paid for...? It is the same address I used to receive the last three orders and I don't understand why all the sudden the address is not deliverable... The 2nd representative asked me to provide a different address- and now it says on UPS website "The package has been reported as damaged and we will notify the shipper." So I am back to square zero again... I will request for a refund.

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user crystalf47
15 reviews
58 helpful votes
August 25th, 2018

Holy grail skin care 100%. They have top-quality retinol products that are worth every penny and with proven research behind it! This is a brand I will always believe in!

Thumbnail of user colleenh86
2 reviews
1 helpful vote
February 6th, 2019

I've had great results with this product. I've been using for at least three months now and am finally noticing a difference in my skin tone, color and texture. I was on FaceTime the other day and my daughter commented on my skin and how well it looked.

Thumbnail of user gisleneh1
4 reviews
2 helpful votes
May 30th, 2019

Estou usando o protetor solar facial da Vicky e ele é ideal para quem gosta de cuidar da pele. Sua textura é seca e não deixa a pele oleosa. Recomendo.

Thumbnail of user michaelm677
2 reviews
17 helpful votes
December 26th, 2017

Imust confess this is the best cosmetics available in here. I buy it for myself and for my mom, ans we're very satisfied

Service
Value
Shipping
Returns
Quality
Thumbnail of user bessz
19 reviews
112 helpful votes
July 19th, 2011

I highly highly recommend Vichy's Aqualia Thermal Hydrating Lotion. It's a decent moisturizer with both UVA and UVB protection. I use it daily, so I can tell you there's no white overcast, no excessive shine, no greasy feeling, no break outs so far, faint sunscreen scent that goes away, it absorbs very quickly, and gives me that confidence that my skin is protected (who doesn't want such a hard working baby?). I also recommend the Aqualia Thermal Baume as well (psst, it's paraben-free, fragrance-free, colorant-free, hypoallergenic... ahhh, this must be skincare heaven!). FYI, this is all unless they change the formula in the future:|

However, not everything I've tried from Vichy has worked for me. I recommend that you read reviews for a particular product before purchasing. On their website, everything has an amazing 4+ stars user rating. Uh... Yeah, they filter those ratings, so it's to be taken with a grain of salt (of the reviews I've written, only my positive ones have shown up). Do a little research elsewhere, make sure it's the product you want, because their items can be a little pricey depending on your budget.

The closest store that carries Vichy is 2 states away, so I'm forced to make my purchases online. Their shipping time is reasonable, they provide a tracker for your package, and they package your items amazingly well (the last thing you want is for a product to arrive busted or cracked--hate that). Definitely put Vichy on your list of brands to try if you haven't yet!

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About the business

Shop French skin care from the #1 anti-aging brand in European pharmacies. For hydrated & healthy skin.

Business Attributes

  • Full refund
  • 30-day money-back guarantee

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