Viabox has a rating of 3.21 stars from 280 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Viabox most frequently mention shipping rates, united states, and package forwarding. Viabox ranks 16th among Mail Forwarding sites.
I've hesitated for a while to use a forwarding company but I had no choice, the only merchant that sold some specific fishing equipment is located in the United States and does not ship outside the US. I must say that Viabox team exceeded my expectations. Their customer support team is very helpful
I just want you to take a look at the photos of how my items were received. The brand new leather bag was brutally crumpled up into a little box. My bag has permanent creases and was received damaged in this condition. It took a long time to reach me because of some difficulties from my end but Is There Any EXCUSE To Receive your packages in this way? Also I begged to speak to someone but Customer Support is only available by email which takes 24 hours to respond to each message. I deeply regret using this service. I don't think there is any excuse to handle customer's packages this way
I've hesitated for a while to use a forwarding company but I had no choice, the only merchant that sold some specific fishing equipment is located in the United States and does not ship outside the US.
I must say that Viabox team exceeded my expectations.
Their customer support team is very helpful
Needed few things from a merchant in the States & I did lot of research on forwarding companies before I decided to go with Viabox.
They don't charge any subscription or service fees like other forwarding companies & they've been around for years it seems which made my decision quite easy.
Overall, Viabox turned a daunting task of buying few things from the States in to a painless one. The entire process took less than 7 days in total. Viabox really came through with this one.
I have used Viabox for the past two years and can confidently say the service is excellent.
Notification of parcel received to pick up by carriers is prompt plus costing is competitive.
I had a issue with my last parcel and to Viaboxes credit they investigated sand sorted the issue plus despatched within a day of my raising my concern.
I highly recommend their service.
I watched an unboxing review on Youtube & they mentioned that they used this service so I decided to try it myself.
I'm on my 5th or 6th shipment now ( I lost count) and so far I've been happy with their service.
This is the third time I ship with Viabox & I have received my package without any issues.
Their customer support team was always very helpful
I never had any difficulties reaching them.
I plan to use them again soon & I recommend them to others.
I like that they don't charge monthly subscription fees and the shipping fees were reasonable.
I just received my third package safe and sound & I'm happy with this forwarding service.
I would use them again whenever I need to forward packages.
I used this service few times for the last 3 or 4 years and I never had an issue with them, except for occasional delays around the holidays which is really out of their hands since they're different than the shipping carriers
I have been using Viabox since 2016 and so far everything works as expected.
I like the fact that they don't charge a monthly subscription fee like the majority of other forwarding companies. You only pay for the shipping fees.
I have used them twice now...
Once to forward from a clothing store from New York and a year later to forward some few purchases from Overstock. Both those experiences were great.
The packaging was very professional & secure. I will be using them again for sure.
I ordered some t-shirts from eBay US and had them shipped to Germany via Viabox. There was some initial confusion about my Bitcoin payment, but their customer service quickly helped out and the shipment has now arrived as expected with all items in good condition. Pretty fast, too, even though I chose the cheapest shipping carrier.
So I can happily recommend Viabox and will probably use it again!
I purchased some ski gear from a US seller on Ebay & used this service as a forwarding address and I can't be any happier.
Shipping rates were very reasonable & delivery was within the quoted dates.
I've used Viabox few times in last couple of years and I'm very pleased with their service.
My packages always arrived on time and tracking info was most of the time accurate. I'll continue using them & recommending them.
I needed to buy a pair of shoes that were only available on Ebay USA
Unfortunately that Ebay seller doesn't shipt outside the unites states
After a quick web search, I came across Viabox and it was just what I was looking for
This service is very easy to use.
Customer service is always very helpful.
I will use them again & recommend to others.
I recommend dealing with them,
Trusted,
All purchases are complete,
I arrived at speed
Beautiful and excellent packaging
Thanks Viabox
I am Mohamed Al Harthy
From Saudi Arabia
Packages were forwarded promptly to me upon their arrival to Viabox warehouse.
All went well with no issues during transit.
Will use again.
I'm 100% satisfied with their services... My items where packed in one box and forwarded to me a day after I paid for shipping. I received them within 5days. From US to Zambia. Much earlier than i expected... No complications.
I was looking for a way to buy some items from a merchant that does not ship outside the United States and I came across few people recommending Viabox on web forums.
At first, I thought this is going to be complicated and expensive, but to my surprise, the process is very simple on Viabox website and the cost of shipping was very reasonable and affordable.
Viabox shipping rates are super low and discounted comparing to the shipping charges I've seen quoted by some merchants who ship outside the United States.
It actually turns out cheaper to ship to Viabox & have them forward packages outside the United States, than to ship directly from those merchants to outside the United States, that's if they actually do which is rarely the case.
I will certainly use Viabox again to buy few other things from the US.
The support team was very friendly and professional.
Always fast response and excellent service.
I will use them again for sure!
After comparing shipping rates of multiple package forwarding companies, I went with Viabox because it was much cheaper than other companies.
I was a little worried about the quality of the service, but everything worked out great. Shipping was fast and packaging was very secure.
Got my packages quickly, the shipping cost was cheap, and it was easier that what I expected.
I've been using Viabox since 2013 to forward supplies for my business from USA to Japan. Viabox support always addressed my concerns despite some delays during the holidays.
All I can say is that they are an honest and trusted forwarder and I would recommend without hesitation.
When I came to using a forwarding company, I was torn between Viabox and another company that was promoted heavily in an online shopping forum in my country.
I'm so glad I went with Viabox... At almost half the shipping prices and no additional or hidden fees, I couldn't be any more happier.
Así que tengo una orden grande que fue pagado a través de Paypal. El comprador es internacional y parece ser de fiar... de lo que puedo decir de todos modos.
El comprador necesita sus artículos tan pronto como sea posible. Ella declaró que ella tiene una dirección de correo a través de Estados Unidos " www.viabox.com " Ella me ha pedido para el envío a su dirección de " nosotros" y ella tendrá la nave de la empresa ( www.viabox.com) a ella. www.viabox.com parece que es un servicio de reenvío de paquetes para los compradores internacionales que pueden conseguir las compras realizadas en los EE. UU. Librados a destinos internacionales dentro de 2-4 días? ¿Alguien ha oído hablar de este servicio o tras con un cliente internacional que lo utiliza?
I've tried several package forwarding services to shop from the United States and I have to say that Viabox is by far the best forwarding service that I've used.
The shipping rates are by far the lowest and the service is excellent.
Get a Forever FREE US address. Shop any US retailer. Ship to any country. Over 350,000 people in 220 countries use Viabox to shop from the US