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  • VGMedispa

VGMedispa

Overview

VGMedispa has a rating of 3.34 stars from 365 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VGMedispa most frequently mention hair removal, richmond branch, and great results. VGMedispa ranks 204th among Cosmetic Surgery sites.

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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Zero customer service, very rude staff and managers!
  • This is outrageous and a scam, they don´t even have a phone number for that "head office" that I doubt even exists.
How would you rate VGMedispa?
Top Positive Review

“Warm and Friendly Staff”

Keri D.
1/10/19

I have been supported by Koko at VGMedispa in Fitztrovia, London and really wanted to take the opportunity to say thank you for the warmth and openness. When we, as women, go in for treatments, it can feel like a vulnerable position to be in, but Koko was incredible in terms of her information, friendliness, and treatment. She made sure I was comfortable throughout and was incredibly efficient. I will definitely be recommending to others and will be going back to her for future treatments.

Top Critical Review

“Terrible, Terrible, Terrible. Trust the reviews and don't waste your time.”

Anne S.
2/26/19

This company is an absolute joke - I don't understand how its still operating given the calibre of reviews they have received. Cancellation is their favourite word and deception is the aim of the game. You book, pay in advance and they will then cancel your appointment with less than a days notice. What follows is a nightmare to contact them and secure a refund. There are plenty of places that value customers and put them first - this isn't one of them. You have been warned...

Reviews (365)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (36) head office (16)
Thumbnail of user eleanork9
1 review
0 helpful votes
January 10th, 2018

I've been going to this clinic for a good while now, and I have to say that Therapist Dee is the most lovely and genuine person. She makes you want to go back for more treatment largely based on the fact of how understanding, professional and caring she is. I have never once felt uncomfortable there, even in my first session she knew exactly how to calm my nerves and make it a more comfortable atmosphere. I would highly recommend this clinic, once you start you won't want to stop! :)

Thumbnail of user vgm2
VG M. – VGMedispa Rep

Hello there Eleanor,
Thanks for taking the time to share your opinion on VGMEDISPA on Sitejabber. We take pride in giving outstanding service to every customer and we're overjoyed to recieve your compliments and appreciation.
We hope to see you soon again in our clinics. Stay beautiful!:)
Kind Regards
VGMEDISPA

Thumbnail of user konstantinag1
1 review
0 helpful votes
February 23rd, 2018

Just had my first laser hair removal session and jasmine was amazing! I was so nervous about having to strip naked in front of a complete stranger however Jasmine made me feel so comfortable! Not to mention that it didn't even take 20 minutes! I would definitely recommend having your laser hair removal there and especially with Jasmine. Absolutely pleased with my experience!

Thumbnail of user vgm2
VG M. – VGMedispa Rep

Hello there Konstantina,
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.

Thank you, once again, for your kind words. We look forward seeing you again in the clinic. Stay beautiful! :) Kind Regards
VGMEDISPA

Thumbnail of user dawnl321
1 review
2 helpful votes
January 21st, 2019

Put this off for quiet some time trying other remedies but as was spreading I just went for it, so glad. Dee was very kind, helpful most importantly friendly.my toes are starting to look healthy again do this sooner rather than later.

Thumbnail of user vgm2
VG M. – VGMedispa Rep

Thank you for sharing your review, we are pleased you have enjoyed the treatment and are happy with the results! We will share your feedback with the team, and hopefully we can welcome you again soon.

Many Thanks
VGMEDISPA

Thumbnail of user carryt
1 review
0 helpful votes
July 12th, 2018

Yesterday I went to VGMedispa in Manchester and had laser tummy tightening treatment by the fantastic therapist there call Dee. She was very helpful and gave me lots of information about the treatment and for my first time going for something like this, I felt very at ease and was happy with the whole process. I would definitely recommend trying some treatments here and will go back again in fututre. The lady on the reception was also very helpful and gave me lots of interesting information. It was a really pleasant friendly experience.

Tip for consumers:
Treat yourself, why not. It feels good :-)

Service
Value
Quality
Thumbnail of user natashah57
Natasha H. – VGMedispa Rep

Thank you for sharing your experience in our Manchester clinic, we will share your feedback with Dee and look forward to welcoming you again soon!

Many Thanks
VGMEDISPA

Thumbnail of user denitar2
1 review
1 helpful vote
August 31st, 2018

Accompanied my daughter to 1st appointment as was horrified to read the reviews. However, 1st impressions when entering were quite different. Welcoming staff, very professional reception & waiting area. Friendly & knowledgable clinical staff. So much so that I booked an appointment for myself. No hard sell contrary to the reviews online. Whilst the treatment room would benefit from a little t l c I was very impressed & no complaints for Leeds only praise.

Thumbnail of user natashah57
Natasha H. – VGMedispa Rep

Thank you for sharing your experience, we are delighted you enjoyed your time with us and we look forward to welcoming you for your appointment.

Many Thanks
VGMEDISPA

Thumbnail of user angelined1
1 review
0 helpful votes
February 20th, 2018

I'm still going through my several beauty treatments & so far I'm seeing amazing results!. I really can't wait to see the finish result & feel confident & comfortable in my own skin. My beauty therapist named Nisha has been so informative, always helpful & supportive since I started my treatments. I just can't thank her enough for every single session I get with her as she has been exceptional & always so gentle. Can't think of any better therapist apart from herself. I have been so lucky. Keep up the good work!

Thumbnail of user vgm2
VG M. – VGMedispa Rep

Hello there Angeline,

Thanks for taking the time to rate our clinic. We take pride in giving outstanding service to every customer and we're overjoyed to receive your appreciation. We hope to see you soon again in our clinics. Stay beautiful!:)

Kind Regards

VGMEDISPA

Thumbnail of user nadiaz7
1 review
0 helpful votes
January 3rd, 2018

This was my fifth time at vg medispa. Whenever I go there Im always greeted with friendly faces and am always seen really quickly! The rooms are always clean when I visit. Each time I have a different therapist and today I was seen by Candice who was an absolute delight. She was very professional, very friendly and great at putting me at ease and making sure I was comfortable at all times. I will definitely be requesting her for my next appointment! Thanks!

Thumbnail of user vgm2
VG M. – VGMedispa Rep

Hello there Nadia,
Thanks for taking the time to share your opinion on VGMEDISPA on Sitejabber. We take pride in giving outstanding service to every customer and we're overjoyed to recieve your compliments and appreciation.
We hope to see you soon again in our clinics. Stay beautiful!:)
Kind Regards
VGMEDISPA

Thumbnail of user sw823
1 review
0 helpful votes
December 27th, 2017

Tanya reassured me and explained the procedure thoroughly. I lost my confidence after lip filler went wrong. Tanya corrected this. Thank you! Tanya also gave the best aftercare advice too.

Thumbnail of user vgm2
VG M. – VGMedispa Rep

Dear S,

Thank you so much for taking time to leave a review for our registered nurse Tonya. She is always very professional and, even if you had a mistreatment before somewhere else, she will always advise you and give you the best result possible - just like all of our VGMEDISPA nurses do.

We will share your feedback with her and we are looking forward to seeing you soon in the clinic. Stay beautiful and happy new year!:)
Kindest Regards
VDMEDISPA

Thumbnail of user antrab
1 review
0 helpful votes
January 4th, 2018

Im having multiple treatments in Manchester branch for some time now and I have only good things to say. Girls are all very welcoming and helpful and have clients best interests at heart. I have dealt with Aisha and Dee the most and they both are professional and amazing at their job. Would highly recommend this clinic to anyone.

Thumbnail of user vgm2
VG M. – VGMedispa Rep

Hello Antra,
Thanks for leaving us such a wonderful review. We are glad that you love our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. We will make our staff aware of your feedback.
Thank you, once again, for your kind words. We look forward seeing you again in the clinic. Stay beautiful!:)
Kind Regards
VGMEDISPA

Thumbnail of user madihahs
1 review
0 helpful votes
April 4th, 2018

I regularly visit VGMedispa in Birmingham, however recently had an appointment with Kemmi and she is amazing. She listens to the concerns I have with hair growth and focuses on the area. She is always very pleasant and kind. She is a definitely by far one of the best staff members VGMedispa have at Birmingham.

Service
Value
Quality
Thumbnail of user vgm2
VG M. – VGMedispa Rep

Thank you for taking the time to review our clinic in Birmingham, and to share your experience with a member of our team. We will share your feedback and look forward to welcoming you again soon.

Many Thanks
VGMEDISPA

Thumbnail of user biljanas2
1 review
1 helpful vote
December 3rd, 2018

Diana was so welcoming and professional and made me feel very comfortable. She asked me if I felt any pain or discomfort throughout the appointment. She could not have been more pleasant and caring. I really felt she gave me all her attention. I I would highly recommend Diana at Richmond Branch.
Also I'd like to mention I had a good communication with Anna and she understood my needs and suggested the right treatments for me.
Great Area Manager Anna and Great Therapist Diana
If you want to treat yourself this is your perfect Christmas gift.

Thumbnail of user natashah57
Natasha H. – VGMedispa Rep

Thank you for taking the time to leave us a review, and for your feedback and recommendation. We will share this with the team in Richmond, and we hope to see you again soon

Many Thanks
VGMEDISPA

Thumbnail of user jenniferi42
1 review
0 helpful votes
June 20th, 2018

Great results seen & lovely staff. Jess is fab cant recommend highly enough made me feel very comfortable & tailored to my needs.

Thumbnail of user dr1588
1 review
0 helpful votes
January 24th, 2018

I've had a few sessions here already (as part of a laser package) and I've really liked Candice. This is not the first time I'm getting laser done so I understand how the process works, but my previous visits to VGMedispa has left me a little uncomfortable as a few therapists really push you to buy other packages (and one even exclaimed how ridiculous I would look if I didn't get something else done...) and talk down to you about the process. Candice was very friendly and it didn't seem like she had a sales motive. She was different - the right balance between professional and friendly. I've even requested for my future sessions to only be with her!

Thumbnail of user vgm2
VG M. – VGMedispa Rep

Hello there dear D R,

Thank you for taking the time to share your opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will pass on the kind words to Candice, she will be very pleased to hear your feedback.

We hope to see you soon again in our clinics. Stay beautiful!:)

Kind Regards

VGMEDISPA

Thumbnail of user rozanm
1 review
0 helpful votes
December 1st, 2017

Happy with treatment and Candice is very friendly and I want to always see Candice every time as I am very happy with her.

Thumbnail of user vgm2
VG M. – VGMedispa Rep

Dear Rozan,
Thank you so much for taking time to leave a review for our clinic, it is much appreciated. We are so glad that you were able to enjoy your treatment and Candice's service. We will share your feedback with the team and we are looking forward to seeing you soon in the clinic. Stay beautiful!:)
Kindest Regards
VDMEDISPA

Thumbnail of user zrebarz
1 review
1 helpful vote
August 31st, 2018

I am happy with the service provided by Louise at Manchester John Dalton Street.
Saw results after 1st session.
I would highly recommend as she is very experienced.
Thank you.

Thumbnail of user natashah57
Natasha H. – VGMedispa Rep

Thank you for your review and sharing your experience, we will let Louise know,

Many Thanks
VGMEDISPA

Thumbnail of user siamah
1 review
0 helpful votes
March 11th, 2017

Wow! What an amazing treatments I've had at VG Medispa. Staff have always been professional and helpful and Karen has always offered me fantastic deals which are too hard to avoid as you don't offers like these like this at other salons. Karen is so welcoming and has explained my treatments to me when I'm not sure and always go the extra mile to help her customers feel at ease. Thanks Karen

Thumbnail of user vgm2
VG M. – VGMedispa Rep

Thank you for taking the time to review our Birmingham clinic, we are pleased that you are enjoying the service and we will share your comments with the team. We look forward to welcoming you again soon.

Many Thanks
VGMEDISPA

Thumbnail of user timo1492
1 review
0 helpful votes
March 20th, 2018

Effective treatment(s) have been carried out by Therapists Dee and Aisha.

Aisha is a very kind and compassionate person who looks for the most effective treatments for your skin type with a real passion for her work. A* treatment.

Dee is an extremely friendly and upbeat character who will go out her way to get you comfortable and relaxed. A* treatment.

Treatments still on going for acne prone/scarred skin. Happy with progress and treatments are well explained and include detailed aftercare instructions.

Thumbnail of user alysonl2
1 review
0 helpful votes
April 26th, 2017

Amazing service & customer skills very pleased with the consultation was advised of most appropriate treatment even though originally booked for something different

Thumbnail of user vgm2
VG M. – VGMedispa Rep

Thank you for taking the time to review our services, we are pleased you have enjoyed the experience and we look forward to welcoming you again soon, Many Thanks VGMEDISPA

Thumbnail of user jamesw547
1 review
0 helpful votes
April 16th, 2018

Dee is very professional and friendly. Always had a great service. I have just booked another six hair removal sessions.

Thumbnail of user vgm2
VG M. – VGMedispa Rep

Thank you for taking the time to review our clinic, we are so pleased to welcome you again for further treatments and we will share your comments with the team in Manchester.

Many Thanks
VGMEDISPA

Thumbnail of user haydenl17
1 review
0 helpful votes
January 30th, 2018

Always very friendly and relaxed atmosphere. Professional approach but maintaining a friendly feel too :)

Thumbnail of user vgm2
VG M. – VGMedispa Rep

Hello there Hayden,
Thanks for taking the time to share your opinion on VGMEDISPA on Sitejabber. We take pride in giving outstanding service to every customer and we're overjoyed to recieve your compliments and appreciation.

We hope to see you soon again in our clinics.

Stay beautiful!:)

Kind Regards
VGMEDISPA

Thumbnail of user hannahc60
1 review
0 helpful votes
March 28th, 2018

The whole treatment was done so well. Louise made sure that I was comfortable, explained everything clearly. She was very encouraging and it was over quickly with minimal discomfort. I'm already seeing results and would recommend it to everyone! Thanks guys

Thumbnail of user aimeep5
1 review
0 helpful votes
September 28th, 2016

Very happy with all treatment I have received

Thumbnail of user vgm2
VG M. – VGMedispa Rep

Thank you for your review, we are pleased you are happy with the treatment you have received. We look forward to welcoming you again.

Thanks
VGMEDISPA

Thumbnail of user francescae1
1 review
0 helpful votes
November 2nd, 2016

Friendly staff who told me everything I needed to know.

Thumbnail of user vgm2
VG M. – VGMedispa Rep

Thanks we are pleased we provided the information you needed. We hope to welcome you again soon to one of our clinics.

VGMEDISPA

Thumbnail of user lynns82
1 review
0 helpful votes
December 18th, 2016
Verified purchase

Fantastic will keep revisiting, amazing wonderful staff look after you, phenomenal X

Thumbnail of user vgm2
VG M. – VGMedispa Rep

Thank you for your review, we are pleased that you continue to visit our clinic. We look forward to welcoming you again soon,

Many Thanks
VGMEDISPA

Thumbnail of user vickim125
Vicki M.
1 review
0 helpful votes
June 13th, 2018

Had my 5th laser session with a different therapist today (Vicky) and she was great! Very thorough, very friendly and made me feel comfortable. Many thanks! Vicki

Thumbnail of user vgm2
VG M. – VGMedispa Rep

Thank you for your feedback and sharing your experience, we look forward to seeing you again soon.

Many Thanks
VGMEDISPA

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From the business

VGMEDISPA are a chain of medical spa clinics across the UK. We are trusted specialists in all the latest non-invasive skin rejuvenation techniques and laser hair removal, including non-surgical medical treatments such as:
Anti-wrinkle injections, dermal fillers, AQUALYX liquid fat loss, PDO face & neck thread lifting, skin peels, derma roller, thread vein reduction, mole removal, prescriptive skin care and much more.
We also provide specialty treatments for excess sweat, dark eye circles, scar and stretch mark reduction and nail fungal issues.

Visit us at our nationwide chain of medispas in London, Leeds, Manchester, Birmingham, Bristol, Poole, Reading, Croydon and Richmond.

Company Representative

Thumbnail of user vgm2
VG M.
VGMEDISPA are a Top-3 chain of medical spa clinics in the UK, specialising in all the latest non-surgical skin rejuvenation techniques & laser hair removal, including:

Anti-wrinkle injections (botox), Juvéderm dermal fillers (lip fillers, VOLUMA cheek enhancements and more), AQUALYX liquid fat loss, PDO face & neck thread lifting, 3D Lipo, skin peels, derma roller, thread vein reduction, mole removal, prescriptive skin care and much more.
We were established over 35 years ago and we have been growing steadily. And all of this thanks to you - our dedicated customers. We aim to enhance any person’s natural beauty no matter the gender, race, belief or ethnicity and give 110% to the experience one can get at our trusted VG clinics all over the UK.

The customer service team are available to discuss all our products in more detail on 0330 088 4758/info@vgmedispa.com or visit our website www.vgmedispa.com.

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