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  • VGMedispa

VGMedispa

Overview

VGMedispa has a rating of 3.34 stars from 365 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VGMedispa most frequently mention hair removal, richmond branch, and great results. VGMedispa ranks 204th among Cosmetic Surgery sites.

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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Zero customer service, very rude staff and managers!
  • This is outrageous and a scam, they don´t even have a phone number for that "head office" that I doubt even exists.
How would you rate VGMedispa?
Top Positive Review

“Warm and Friendly Staff”

Keri D.
1/10/19

I have been supported by Koko at VGMedispa in Fitztrovia, London and really wanted to take the opportunity to say thank you for the warmth and openness. When we, as women, go in for treatments, it can feel like a vulnerable position to be in, but Koko was incredible in terms of her information, friendliness, and treatment. She made sure I was comfortable throughout and was incredibly efficient. I will definitely be recommending to others and will be going back to her for future treatments.

Top Critical Review

“Terrible, Terrible, Terrible. Trust the reviews and don't waste your time.”

Anne S.
2/26/19

This company is an absolute joke - I don't understand how its still operating given the calibre of reviews they have received. Cancellation is their favourite word and deception is the aim of the game. You book, pay in advance and they will then cancel your appointment with less than a days notice. What follows is a nightmare to contact them and secure a refund. There are plenty of places that value customers and put them first - this isn't one of them. You have been warned...

Reviews (365)

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Reviews that mention popular keywords

customer service (36) head office (16)
Thumbnail of user adaa21
1 review
4 helpful votes
April 10th, 2019

You get a different person treating you each time and for the past 2 years I have seen so many people it's ridiculous. Appointment got cancelled and I am now facing 14 weeks between appointments and already the results are fading and it is only the 8 week. And this is not the first time this happens.
I am at the end of my patience and they are refusing a refund.
Not to mention that after 2 years of treatments the results are absolutely not great.
Unacceptable behaviour and absolutely no response from them regarding getting my money back so I can go somewhere where there are appointments and continue my normal schedule.
Very disappointed, I'll advise people to stay away from them.

Thumbnail of user natashah57
Natasha H. – VGMedispa Rep

We are sorry to hear you have been unhappy with your experience. Our clinic is very busy so we cannot guarantee over a 2 year period that you will continue to see the same therapist, we do our best to make that happen but its not always possible. Our clinic have tried to resolve this matter directly with you, so if you would like to make contact again with them or our customer care team otherwise we will see you at your next appointment scheduled for May.

Many Thanks
VGMEDISPA

Thumbnail of user mb155
1 review
8 helpful votes
May 9th, 2016

Why is it that if your 16 mins late you lose a session and if they keep you waiting more than 30mins we cant complain?
I am 21 had trouble finding the percy st branch in London and I lost a whole leg session. Its so unfair as they did my arms and said will do not do legs as i am late... I am 21 took me ages to save up. Genuinly got late due to a new bus route... manager not very helpful at all

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From the business

VGMEDISPA are a chain of medical spa clinics across the UK. We are trusted specialists in all the latest non-invasive skin rejuvenation techniques and laser hair removal, including non-surgical medical treatments such as:
Anti-wrinkle injections, dermal fillers, AQUALYX liquid fat loss, PDO face & neck thread lifting, skin peels, derma roller, thread vein reduction, mole removal, prescriptive skin care and much more.
We also provide specialty treatments for excess sweat, dark eye circles, scar and stretch mark reduction and nail fungal issues.

Visit us at our nationwide chain of medispas in London, Leeds, Manchester, Birmingham, Bristol, Poole, Reading, Croydon and Richmond.

Company Representative

Thumbnail of user vgm2
VG M.
VGMEDISPA are a Top-3 chain of medical spa clinics in the UK, specialising in all the latest non-surgical skin rejuvenation techniques & laser hair removal, including:

Anti-wrinkle injections (botox), Juvéderm dermal fillers (lip fillers, VOLUMA cheek enhancements and more), AQUALYX liquid fat loss, PDO face & neck thread lifting, 3D Lipo, skin peels, derma roller, thread vein reduction, mole removal, prescriptive skin care and much more.
We were established over 35 years ago and we have been growing steadily. And all of this thanks to you - our dedicated customers. We aim to enhance any person’s natural beauty no matter the gender, race, belief or ethnicity and give 110% to the experience one can get at our trusted VG clinics all over the UK.

The customer service team are available to discuss all our products in more detail on 0330 088 4758/info@vgmedispa.com or visit our website www.vgmedispa.com.

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