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VernStores
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VernStores

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New York
1 review
0 helpful votes
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It's a sham
December 15, 2023

I purchased two jackets for $118. The next day I got an email from the company that said it would be delivered in 2 to 3 days. A couple days later when I checked the tracking number for the jackets that the website said were made in the USA it said it was being sent from China. It still said it would be delivered in 2 to 3 days. 23 days later I'm still waiting for the jackets I've tried to contact the company several times by email and they don't get back to youI've also tried to call him several times and you can only leave a message and again no one gets back to you please don't waste your money on this company like I did

Date of experience: December 15, 2023
Florida
1 review
3 helpful votes
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Windowless air conditioner
September 18, 2023

I ordered an windowless air conditioner on 8/31/23. I never got it and you cannot contact the company. The phone numbers don't work and when you email them, you get the same message, it is with the courier and will be there in 2 -3 days. This company is so bad. NEVER EVER BUY ANYTHING FROM THEM. They are nothing but a rip off company that takes people's money and never gives the product. I can't rate them, because there is no negative rating available.

Date of experience: September 18, 2023
Massachusetts
2 reviews
1 helpful vote
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They are just a fraud company. They take your money and don't send you the product. When you call them they just take your information and tell that they will send an email in 24 hrs but that does not happen. A total fraud company. Save your hard earned money

Date of experience: February 5, 2024
Massachusetts
1 review
1 helpful vote
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Worst company ever
March 5, 2024

Do not buy from this company. If you get a broken item they do not care in refunding your money. This was my first order and item was damaged and it has been over a month a still have not received my money back.

Date of experience: March 5, 2024
West Virginia
1 review
1 helpful vote
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Negative 5-star! Worse than gabage! Disgusting! Shipped directly from China, very slow but that is not the issue. These glasses are made of cheap foggy plastic; after opening the package, I immediatly realized I was defrauded. All appearances tell these are not going to pass even lowest level of quality inspection. Glasses are cloudy, the screws (to 'adjust focus') are loose, noisy. These are not the worst. The real problem is the ADJUSTMENT OF FOCUS does not work! I rotated the screw according to instructions, but the change of focus was completely a failure. In less than 15-minute after I open the package, the glasses were aleady in the trash can, where they should belong all along. Due to completely useless nature, it is apparent the sellers are operating fraudulent business.

Date of experience: December 14, 2023
Bangladesh
1 review
1 helpful vote
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Always skeptical about the quality of wreaths, however this one did NOT disappoint. It was better than store purchased for sure! It was bigger than I expected as well, and it's beautiful! One of the better wreath purchases on Vernier Beautiful, colorful wreath to brighten up my front door! This is beautiful! I just didn't work for my space!

Date of experience: March 18, 2024
Connecticut
1 review
4 helpful votes
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Scam
March 16, 2023

I purchased a flashlight I di received the flashlight it works well and immediately after I purchased the flashlight I was charged $16.95 then the next month I was charged another $16.95. They are hard to get on the telephone. When I finally reach someone they told me that at my check out I signed up for a subscription. I never take a subscription from them. I make sure I read exactly what I was buying, and they did not offer me a subscription so I don't know what games they are playing. They are a scam artist I call my bank and ask them to shut down my card.

Date of experience: March 16, 2023
Germany
1 review
0 helpful votes
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The quality is fairly nice, the shooting clarity is great, the seller's attitude is also good, there is an answer, and most importantly, the small camera's craftsmanship is exquisite, so I finally got what I wanted. The genuine item is exactly as described.

Date of experience: October 5, 2023
Pennsylvania
1 review
2 helpful votes
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FRAUD! FRAUD! SCAM! STAY AWAY!
August 13, 2024

FRAUD!
FRAUD! SCAM! STAY AWAY!
Scam scam scam do not order from this site! You will be charged $29.99 every month without your permission for some subscription you never agree to or know of after you order anything from them. Your item will take forever to get. Horrible place to order from sent WRONG CHEAPER item in a box with no PACKAGING! HAVE PHOTOS IF ANY DA OR CONSUMER IS INTERESTED IN CONTACTING ME

Date of experience: August 10,2024

+1
Date of experience: August 13, 2024
Mississippi
1 review
0 helpful votes
Follow MOHAMMED M.
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It is true that this company is in china, also it is true it is scam, since they are not responding to my calls or emails...just bought two trackers for almost $40... they told me its ready to be use.it doesn't have a chip also we cannot down load their App. If they can fool 1 million Americans then $24m in scam went to china...

Date of experience: August 23, 2023
California
1 review
3 helpful votes
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Well, I am usually smart on purchases, and if this wasn't so blatant, I would probably dismiss it as a lesson learned. Here are the details of their false advertising of the product: Wireless Backup Camera "FULL HD" for RV Truck and Trailer

Attached are documents of your claims for this product. However:
1. Not FULL HD, image was extremely blurry and no, there was no film on the lens. And there is NO rotating adjustment as stated.
2. NOT made in USA and NOT shipped from Nevada. Shipped from CHINA and obvious from the packing and instructions...MADE in CHINA
3. NO built in magnet...no magnet ANYWHERE, No Iron sheet to go against truck...maybe because NO magnet?!
4. NO 6 infrared LEDs...no nothing
As the pictures show, it is a piece of junk! Not worth a cent vs $26. And with a CHINESE App to manage it...and not well at all!
How dare they claim to be America's Favorite Online Retailer. Never again!
All reviews 5 stars...duh, yeah right!

Date of experience: January 7, 2024
New Mexico
1 review
0 helpful votes
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I think it's a scam!
March 14, 2024

I ordered a heated jacket, "about" a month later I called cuz I still hadn't received it. I had to call several times, the phone rang about s hundred times. Sounded like an older. He was incredible rude and impatient! I was trying explain my situation. Told me just to get to what I needed. He said he's look into snd call me back same day. Never heard back. Then a few days later I got a jacket—-no power bank/block! So I'm assuming they come with the jacket? Now what? I will not call and try to order from them. I am so mad. Do not order from this company!

Date of experience: March 14, 2024
Bangladesh
1 review
0 helpful votes
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Thank you
November 18, 2023

I'll admit I haven't used this to find any hidden treasure, so I can't attest to its ability to find valuable gold treasure. However, I did lose a bunch of screws in the backyard amongst the grass while building a playst.

Date of experience: November 17, 2023
New York
1 review
0 helpful votes
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They kept my hands warm and toasty even in the coldest temperatures. The gloves are made with high-quality materials and feel very durable. The heating elements are easy to use and provide excellent warmth without overheating. I highly recommend the Verniershop Heated Gloves to anyone looking for reliable and comfortable winter gloves.

Date of experience: July 4, 2023
Oklahoma
1 review
1 helpful vote
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We ordered a black 9x24 tarp for our boat and received a 3X 9 ft tarp in beige for the same price as the large tarp and they not offer to send the correct order, they only offered 50% refund and keep the wrong product or return the product for a $15 fee. Never offered to fix the problem. Scammers

Date of experience: July 22, 2024
Colorado
7 reviews
3 helpful votes
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HORRIBLE!
August 13, 2024

I Bought a bird feeder which was cheap and poorly made. But buying anything authorizes them to charge you a "Membership FEE" of 29.99 a month for the priviledge of buying discounted goods later. THEY DO NOT TELL YOU YOU ARE SIGNING UP FOR A MEMBERSHIP FOR $30 A MONTH! AND WHEN YOU CALL AND ASK WHY THE CHARGES THEY BLAME YOU FOR NOT READING THIER POLICIES! HORRIBLE! WHO DOES THAT? AUTOMATICALLY SIGN YOU UP FOR A $30 CHARGE EACH MONTH WITH OUT LETTING YOU KNOW. IT IS CRIMINAL. SCAM SCAM SCAMMY JUST AS OTHER REVIEWS HAVE SAID. STAY AWAY!

Date of experience: August 13, 2024
Oregon
1 review
1 helpful vote
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Distasteful undermining
February 13, 2024

I'm not one to write reviews but I feel it's important for viewers to understand that beware if you do decide to return items 25% + paying ur own shipping fee so they can in courage you to keep their items is my opinion distasteful, from experience I noticed other companies that have no problem with returning items as long as the items were returned in the same packaging. I never received my items as promised and I asked them about them and was told items were out of stock and had to be shipped from overseas then they emailed me back and said another 7 to 10 working days! I still asked for a refund and they arrived a week later and I was returning them the next day when I received another email stating they closed the case. If their advertised statement states they you have 10 days to return items why not honor their statement! I don't trust in sending items back with me loosing out on the products and getting charged shipping and restocking fees, I guess this company has no integrity and willingness to customer support! Again shop around because there's companies out there that have confidence and integrity to keep customers satisfied with their products and business,!
So shop around and beware of companies like this that merely just want your business but not stand by their products or services. Thank you for your time, and be careful in your business decisions!
P.S. I just read that their a 1.8 on review board, judging by their low scores tells me customers beware!

Date of experience: February 13, 2024
Pennsylvania
1 review
3 helpful votes
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Stay away
June 14, 2023

Spent 208.00 on an in room ac unit. It does nothing! Doesn't cool down the room at all. They refuse to give you a refund even though the site says that they do. Do not order from them.

Date of experience: June 14, 2023
California
1 review
1 helpful vote
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Rip off scammers fake web page
February 14, 2023

I ordered a TV antenna and after 7 days they sent me this strange E mail saying if I did not have a tracking number let them know in 24 hours I tried to call but they have a fake recording and I asked for a full refund but no response yet. Don't use them complain to FTC.

Date of experience: February 14, 2023
Minnesota
1 review
4 helpful votes
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I have been trying to return 2 portable air-conditioners. It clearly says "Free shipping and Returns" "30 day money-back guarantee." They offered me a 20% refund and $50 store credit? Now I have been emailing with someone for 10 days trying to get this company to issue a refund. I have sent pictures as they asked and everything is in the original packaging. UGH! DO NOT BELIEVE ANYTHING VERNIER SHOP SAYS!

Date of experience: June 26, 2023

Overview

VernStores has a rating of 1.3 stars from 159 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VernStores most frequently mention credit card, customer service and tracking number. VernStores ranks 560th among Marketplace sites.

service
45
value
42
shipping
45
returns
39
quality
38
This company does not typically respond to reviews
+73