• Verbling

Overview

Verbling has a rating of 2.07 stars from 14 reviews, indicating that most customers are generally dissatisfied with their purchases. Verbling ranks 179th among Language Learning sites.

  • Service
    3
  • Value
    3
  • Shipping
    1
  • Returns
    1
  • Quality
    3
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How would you rate Verbling?
Top Positive Review

“The best support team ever.”

Jasna N.
4/12/18

I have been teaching on Verbling for 18 months now and it has been one of the most rewarding experience for me. My students come from all over the world and are incredible people. What sets Verbling so much higher than other platforms is the support you get from the administrators. They respond to any issues quite quickly and the tone is always so friendly. I am so lucky I found Verbling.

Top Critical Review

“Poor customer support”

Mohammed S.
5/26/20

Verbling has cancelled my unscheduled lessons with my teacher without any prior intimation to me. To reactivate the hours I paid for, I need to get verbling support to do it for me. I've been following up with them but they haven't gotten back to me even after 5 days.My ticket number is #9533477. This is heights of complacency and mismanagement at verbling.

Reviews (14)

Rating

Timeframe

Other

Thumbnail of user jasnan1
22 reviews
81 helpful votes
April 12th, 2018

I have been teaching on Verbling for 18 months now and it has been one of the most rewarding experience for me. My students come from all over the world and are incredible people.

What sets Verbling so much higher than other platforms is the support you get from the administrators. They respond to any issues quite quickly and the tone is always so friendly.

I am so lucky I found Verbling.

Tip for consumers:
Verbling is the place to be for languages.

Service
Value
Quality
Thumbnail of user rb85
1 review
0 helpful votes
July 23rd, 2016

I was the user who had the unreliable tutor Giulia but Verbling subsequently responded to my complaint the following week and fixed the situation properly. Giulia is no longer on Verbling and since then I have worked with two very good tutors.

I am writing this new 5 star review to balance out the 1 star review I previously wrote in despair. In fairness, after using Verbling for two months, I now would highly recommend Verbling for language tutoring.

Thumbnail of user marcellad9
Marcella D. – Verbling Rep

I am so sorry that Giulia missed your lesson! When such an unfortunate event occurs, there are two ways to reach a solution: reporting an issue with your lesson and/or reaching out to Verbling Support. Reporting an issue sends a notification to your teacher, enabling them to either unschedule your lesson so you can schedule it once again, or issue you an immediate refund in Verbling credit. And, if you click on the blue question mark button in the bottom of your Verbling screen, you can contact Verbling Support for prompt assistance handling the problem. I am glad our Verbling Support team was able to resolve your particular problem by responding to your support email and issuing you a refund in Verbling credit. Please reach out to us if you need additional assistance.

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From the business

Verbling's mission is to give language learners access to native speakers faster and easier than anyone else. Until now, learning a foreign language has been boring and ineffective. It's a shame, because learners urgently need motivation and progres...

Company Representative

Thumbnail of user marcellad9
Marcella D.
Director of Community and Content

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