Ventalio

I ordered a product and input my credit card info and clicked a Pay button. A message showed up saying there was an error processing my card. I reviewed my information and tried again. The same result. I call their phone number for over 50 times for a few days. It's always busy. I emailed their support email and it bounced back. It looks like this website exists to collect people's credit card information. Please watch out.

Tried to order some lego, but my order was cancelled 24 hours later with no information as to why. Checked my credit card bill and there was no charges, so I figured there was some issue and tried again. 24 hours later, the order was cancelled again with no explanation. Tried reaching out to customer service but there's no way to actually contact them. Then I looked around more and found out it was a total scam (Seriously try and find a single person who managed to actually buy something and received it... all the positive reviews sound fake and are by accounts with 1 review).

Approximately one month ago we tried to order a coffee pot from this company. After 48 hours they notified me they had canceled the order with no explanation. With good credit that's when we became suspicious. We then went online and learned that many people thought this company was involved in web/internet scams. They are! After obtaining all our credit card info from the failed purchase, they waited about 3 weeks and then began placing unauthorized purchases on our card. One was for $1212 and one was for a Verizon (we don't use Verizon) bill of $200+. We had to cancel our credit card, get new cards, and dispute the bogus charges which were reversed. But what a hassle. This company is nothing more than a front for illegal activity IMHO.

I placed an order on their website which is not user friendly. There is no search window to look for a specific item. At the conclusion of the transaction I got an order number. There was no email confirmation of the transaction. After a couple of days, I went back to the website to send an inquiry. Still no response. I called the phone number listed That had a consistently busy signal. So I then sent an email. Still waiting for a response. I don't recommend this company at all.

This is a suspicious scam website, their claimed street address is a cooking supply company in NY. The pictures of their products are all just copied from Walmart/aliexpress. Their prices are bogus and the went to extreme lengths to make their website look legit but it's not. All their reviews are generic positive reviews, comments are disabled on their Facebook page. They claim to be a children's toy store but they sell kitchen gadgets? Beware!

I placed an order with them and the next day I got a email from them that the order had been cancelled there was no reason given for it. So why did they take my order in the first place.? I think they were only after my credit card information so I will not be using that credit card again.

Same scam everyone else has mentioned… down to the details…. Cancelled order next day, said gateway issues… cryptic and jumbled responses via email… all the things. This was July 7,2023. Yesterday (July 31st) these $#*!s charged 500 dollars on my credit card…. Tracing back to a weird New York address and obviously not listed as Ventalio. These people are crooks!

Canceled order without explanation. Said they were checking my credit card and would get back to me. My card was American Express. I asked them why my order was cancelled and they just sent me the photo below.

Placed an order and received a confirmation email. Next day received an email stating the order has been cancelled. No explanation. A call to the company yields a computer voice stating they are unavailable and to leave a message. Online chat says there are "agents" online. I waited 30 minutes and no agent ever came on to help. NOT GOOD!

I was looking into them and a lot of bad reviews. People been saying that they never give them the payment. One person told me on a reviews. They take out credit cards money and try to get your information and now they have my address and credit card number. Do not trust these guys. They are scammers they say their email me. They never did so yeah these guys are scammers. I bought a Greninja from them and they never gave it to me. Do not trust them

My friend lives near Saratoga Springs. They had a little tikes car at a very low price. I emailed them and they said it was in stock. My friend went to their "store" as noted on the webiste. It is a kitchen/bath supply plumbing store and they have no idea about anything sold by Ventalio on the website. They knew their address was being used by Ventalio to SCAM people. All the good reviews must be fake and all the bad reviews real. They are a scam company. I am glad I did not give them my information.

They don't answer the phone they don't confirm orders, and their voice recording is with a Chinese accent. The whole company is a sham. I can't add proof of purchase because they don't send me proof of purchase.

DO NOT USE THIS SITE. I PLACED ORDER, THEY CANCELED IT IN 24 HOURS. THE NEXT DAY I GET 622 JUNK EMAILS. THEY SOLD MY EMAIL ADDRESS. THIS IS A SCAM SITE. Did not want to give any stars, makes you do one.

Site is total scammer site. Didn't realize until I placed the order that something looked weird. Never processed the order- just an email that said hang tight. I Emailed to cancel and never heard back. The hours of operation say "10am-21pm PST" so that's a big clue it's fake right there. The address is written but if you search it - it doesn't exist as that business name. No one on the website responds yet they say chat is open 24hrs. Scam!

Do not buy from this "company": fraudulent activity to steal credit card numbers. I have purchased an item from Ventalio in April; after 10 days without receiving status updates, I decided to contact them but started receiving robotic answers claiming that there is "Payment Gateway issue on our website so the order was not processed. And there is no money debited from your card. Once issue solved we will email you". Yesterday I sent them another email asking them to cancel my transaction. The reply I got was exactly a copy/paste or their previous one, which only confirms this is a scam. I reported Ventalio to the FTC and will take other steps if necessary. It is important to mention that this "company", which claims to be in Saratoga Springs (NY), actually may not even legally exist in the U.S.: a search showed that at that address there are only a kitchens/baths store, while everything else is just sheds and buildings under construction. I did a search and found out that the real address of Ventalio (and probably also the real Ventalio) is in England. My advice is to avoid buying from Ventalio, and if you did you should promptly report them to your financial institution, close your credit card, and file a complaint with the FTC. It's the only way we can stop these scammers.

I was about to purchase and saw the pricing as too good be true! Their credit card system was not a legit authorization so I stopped to read reviews. This is clearly a scam site!

Phasing website to collect credit/debit card numbers. Address is fake. Phone number doesn't work. Email address no good. Fake website. Be very cautious do not trust this company

Available item was ordered,paid for and I receive message stating order was cancelled.
Not sure why and again if order was cancelled where the $#*! is my money?

This company had the best price and the fastest shipping. The items were packaged with care. I will definitely order from this company again and will highly recommend this business to everyone.

Excellent service. Product was exactly what I wanted and expected. Delivery was delayed but it was not their fault. Customer service was quick to respond to my questions and concerns.

I placed order no confirmation number rings to busy tone, don't waste your time with them i sent them an email to cancel orderstill waiting for esponse

Excellent place to shop, and superb customer service. Always a pleasure interacting and shopping here!

Terrible. No product and no response to calls or emails. If I could it would be zero stars for a rating

The owner was very nice and did everything right to make me a happy customer. I will be back to buy from you again!