• Venere

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Overview

Venere has a rating of 1.26 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Venere most frequently mention customer service, and credit card problems. Venere ranks 240th among Hotels sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Credit card go hit for a charge of $600.00 that we didn't make!
  • I booked hotel for my wife and daughter in Barcelona from 11th to 13th of October 2014.
How would you rate Venere?
Top Positive Review

“Great rates!”

Sara k.
1/9/16

I'm surprised to read the negative reviews about Venere, though majority of the reviews were written in 2014 so I'm assuming the company may have made improvements. I've booked through this site several times in the recent months and have found great rates. They also have discount codes (just google Venere promo code) every now and then-the 15% off codes are a great help. They don't apply to all hotels but do on most. User interface could be better but overall, this site has been good to me!

Top Critical Review

“Good luck if canceling!”

j h.
7/5/16

Site sent no reminder and phone number on site was not answered. Must be complete automation. Call the hotel direct and hope they can cancel it!

Reviews (34)

Rating

Timeframe

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Reviews that mention popular keywords

credit card (6) hotel (21) customer service (7)
Thumbnail of user sarak37
4 reviews
23 helpful votes
January 9th, 2016

I'm surprised to read the negative reviews about Venere, though majority of the reviews were written in 2014 so I'm assuming the company may have made improvements. I've booked through this site several times in the recent months and have found great rates. They also have discount codes (just google Venere promo code) every now and then-the 15% off codes are a great help. They don't apply to all hotels but do on most. User interface could be better but overall, this site has been good to me!

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