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  • VehicleHistoryRecord

Overview

VehicleHistoryRecord has a rating of 3.95 stars from 551 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VehicleHistoryRecord most frequently mention customer service, good information, and detailed report. VehicleHistoryRecord ranks 633rd among Car Buying sites.

What reviewers want you to know

Positive highlights

  • Excellent customer service and some of the quickest turnaround time I've ever seen.

Critical highlights

No critical highlights yet

How would you rate VehicleHistoryRecord?
Top Positive Review

“Found a Salvage/Rebuilt Car I wasn't looking for!”

Phil M.
2/12/16

My 20 year old son is shopping for his first car, and we thought we found an ideal candidate at a small car lot about 65 miles from our home. Before driving that far, I thought I would check on the car's history. After pulling up a report from VehicleHistory.com, I was shocked to find out this very clean looking "used car" actually had been tagged with a Salvage Title back in late 2011, and then a Rebuilt Title in early 2012. I don't even think I'd like my son to test drive this big fat Question Mark! THANK YOU VehicleHistory.com!

Top Critical Review

“I checked this website on 10/27, the site only mentioned...”

Mirtha B.
11/29/13

I checked this website on 10/27, the site only mentioned a charge of $2.00 but then I was charged $14.95. I let it be (big mistake). The report was ok. I got my car. Now a month later I was charged again $14.95! I texted Cody (my account manager) who mentioned Brian (his manager) will handle this issue personally. I got another text from Cody that my account was closed and to expect an email within 1 hour. Still waiting on the refund. Do not fall for the add! Big scam!

Reviews (551)

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Reviews that mention popular keywords

customer service (32)
Thumbnail of user philm39
1 review
0 helpful votes
February 12th, 2016

My 20 year old son is shopping for his first car, and we thought we found an ideal candidate at a small car lot about 65 miles from our home. Before driving that far, I thought I would check on the car's history. After pulling up a report from VehicleHistory.com, I was shocked to find out this very clean looking "used car" actually had been tagged with a Salvage Title back in late 2011, and then a Rebuilt Title in early 2012. I don't even think I'd like my son to test drive this big fat Question Mark! THANK YOU VehicleHistory.com!

Thumbnail of user dougk19
1 review
0 helpful votes
February 16th, 2016

Used Vehiclehistoryrecord to help me sell one of my cars. They gave a very thorough report that made both me and the buyer feel at ease. Highly recommended!

Thumbnail of user ds145
1 review
0 helpful votes
February 11th, 2016

In all honesty I thought this would be fake for sure as it is similar to those background check websites that do the search for you give you little bits of information and then at the very end right before the full report Is shown want some kind of money or monthly subscription. I was wrong though and it turned out great

Thumbnail of user markm234
1 review
0 helpful votes
February 11th, 2016

Karmen Jones was extremely helpful with my VIN search. Follow up emails to make sure I was satisfied, and responses were immediate. What a pro! Much appreciated.

Thumbnail of user belindaa9
1 review
0 helpful votes
February 14th, 2016

It told me everything I wanted to know and the best part... IT'S FREE! I will definitely be recommending this site to my friends!

Thumbnail of user johannes106
1 review
0 helpful votes
February 16th, 2016

Like this website because it was easy to do and quick. Didnt ask for my credit card number or nothing. Other websites just were horrible this one is best

Thumbnail of user julianw29
1 review
0 helpful votes
February 18th, 2016

I recently bought a car and was looking to see what maintainance was done on the car. With vehiclehistory.com I was able to find that and more about the history of my vehicle. The best part about it was that it was free. I would definitely recommend this site to anyone searching the car market.

Thumbnail of user altheaw4
5 reviews
2 helpful votes
February 15th, 2016

I searched for a vehicle I have currently in my possession that is being sold. Every result that was found was amazingly accurate. The one time fee is not bad for just a single report. I have told friends about vehicle history for their piece of mind as well as the ability to check on vehicles they tend to purchase.

Thumbnail of user deannah12
1 review
0 helpful votes
March 5th, 2016

The information that they provide here is absolutely invaluable! What a great way to find out about a future vehicle before actually buying one. I highly recommend using this website before even going to shop for a vehicle.

Thumbnail of user gerardl30
1 review
0 helpful votes
February 14th, 2016

The process on getting your car's information is awesome and fast. It is very detailed and accurate. The customer service was prompt and courteous. I will keep using this for future car proof. Thanks!

Thumbnail of user bernardl20
1 review
0 helpful votes
February 14th, 2016

Found this site, gave me tons of info milage was very accurate glad to see all the different reports and info they gave me about my jeep, dont pay $30 to car fax start here and get it free.

Thumbnail of user prasannac
1 review
0 helpful votes
February 14th, 2016

It is more than enough information you can get it for free.
I will try to suggest My friends to use this website.

Thumbnail of user taniao1
2 reviews
1 helpful vote
March 3rd, 2016

They helped me realize that this car that I saw online was not for me by providing me with a free report when I don't want to spend on Carfax. This website is easy and great for people like me who just want to shop for a car online but don't want to spend a small fortune to pay for information that you may or may never us

Thumbnail of user hanahg
1 review
0 helpful votes
February 13th, 2016

I couldn't imagine paying $35.99 for one Carfax.
With this site, I was able to just enter my vin and the report was done. For free. No hidden charges.

Thumbnail of user iana22
1 review
0 helpful votes
February 14th, 2016

This site us very comprehensive yet simple to use. The customer service is exceptional plus the results are very un depth. Great everyway around!

Thumbnail of user kirkm27
2 reviews
0 helpful votes
February 14th, 2016

It was easy to follow. Easy to use. Would use it again.

Thumbnail of user suriyyam
1 review
0 helpful votes
February 13th, 2016

Great, thanks

Thumbnail of user danielleo7
1 review
0 helpful votes
February 14th, 2016

It was nice to get a free report with so much information. Quick and painless. Definitely worth your time.

Thumbnail of user jenniferp93
1 review
0 helpful votes
February 14th, 2016

Great to find your site, the only true free online report. No gimmicks and I loved it! Thanks so much!

Thumbnail of user jayf31
1 review
0 helpful votes
February 16th, 2016

Very good. I bought car and report explained everything

Thumbnail of user toniom
1 review
0 helpful votes
February 12th, 2016

Excellent service I buy cars every week and would like to use your company service

Thumbnail of user joshb83
1 review
0 helpful votes
February 15th, 2016

Quick and easy vin lookup and it's nice using a site that is ACTUALLY free!

Thumbnail of user jimmyc36
1 review
0 helpful votes
February 15th, 2014

Vehicle History Record produced fast accurate results at a reasonable cost. The information obtained helped me determine the honesty of the person selling the car in addition to finding out the history of the car I bought. The Andy Wright was quick to find answers to my questions. Brian Thompson, the Customer Service Specialist was especially helpful at digging for information to service my account. I am glad to recommend Vehicle History Record to my friends.

Thumbnail of user codyo3
David W. – VehicleHistoryRecord Rep

Thank You Jimmy,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@vehiclehistoryrecord.com

Best Regards,
David Wilson

Thumbnail of user toddj9
1 review
0 helpful votes
January 29th, 2014

For the price this CarHistory.us.org can't be beat. Just be sure you specify you wan't the odometer interval readings and/or service records (if that's what your looking for) as it is not included in the "basic" report for $1. Customer service quickly resolved that for me though, initially through chat to state my problem, then through e-mail to have it resolved and sent me what I needed within about 20 minutes. Would recommend to friends as this makes CarFax and AutoCheck look like con jobs at $30-$40 a pop.

Thumbnail of user codyo3
David W. – VehicleHistoryRecord Rep

Thank You Todd,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@vehiclehistoryrecord.com

Best Regards,
David Wilson

Thumbnail of user kimberlya22
1 review
0 helpful votes
February 11th, 2016

I surfed many sites today and landed on this site. It was exactly what I needed and wanted. Not only did the entire report have all the information that I needed but it had even more information that I did not know was available. Thank you so much.

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Thumbnail of user codyo3
David W.

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