VehicleHistoryRecord has a rating of 4.0 stars from 551 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VehicleHistoryRecord most frequently mention customer service, good information, and detailed report. VehicleHistoryRecord ranks 633rd among Car Buying sites.
My 20 year old son is shopping for his first car, and we thought we found an ideal candidate at a small car lot about 65 miles from our home. Before driving that far, I thought I would check on the car's history. After pulling up a report from VehicleHistory.com, I was shocked to find out this very clean looking "used car" actually had been tagged with a Salvage Title back in late 2011, and then a Rebuilt Title in early 2012. I don't even think I'd like my son to test drive this big fat Question Mark! THANK YOU VehicleHistory.com!
I checked this website on 10/27, the site only mentioned a charge of $2.00 but then I was charged $14.95. I let it be (big mistake). The report was ok. I got my car. Now a month later I was charged again $14.95! I texted Cody (my account manager) who mentioned Brian (his manager) will handle this issue personally. I got another text from Cody that my account was closed and to expect an email within 1 hour. Still waiting on the refund. Do not fall for the add! Big scam!
Wow! Superb customer service. I had a little trouble with the website experience, but their customer service was prompt, helpful and went above and beyond my expectations. I'll be using this site again.
This provided quit a bit of detail and was easy to use, it didn't take very to get results
I would have given it a 5 star rating, but when I asked for my report to be emailed to me I never received it. I had to input my information several times and I still have not received my report. Other than that it is a Fantastic site and very accurate. Thank you
It was a little slow to get started but things sped up and I got to see why I didn't want to purchase the cars that I was looking at. Thanks to the vehicle history record I probably save some money and heartache.
Some good information about the car I am considering buying. Was worried about the disclaimer at the beginning that I may be dealing with a con artist and also when they tried to sell me the $180 subscription. I hope pressing decline prevents my cc from being charged more than $1.95. Otherwise, I was pleased with the info I obtained from this site for the price compared to the other guys. Just be aware of the hoops to jump and you'll be fine.
I have emailed or chatted live with 3 different "levels" of staff members regarding a car history report. All were very helpful, gave me immediate responses, and answered all my questions. Will recommend this site to friends.
Thank You Kathleen,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@vehiclehistoryrecord.com
Best Regards,
David Wilson
The information provided by their services saved me potentially thousands of dollars.
Very informitive report, very helpful live chat, but still didn't learn current owners name or address, not the fault of this site tho. Thank You
The price is unbeatable.
Although there's no phone contact they have REAL PEOPLE that answer and service their chat.
Brian Thompson (one of the reps) got my VIN report to me BLAZING fast.
I'm grateful that I didn't get scammed even if the report only cost a $1.
The info was accurate up to date and super understandable.
Thank you so much.
Sincerely,
A. Rodgers
Thank You Ant,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@vehiclehistoryrecord.com
Best Regards,
David Wilson
Great introductory price for a complete history report. Same data, if not better, as CarFax or Autocheck (Experian). Would be nice to be able to save the history report as a PDF (or have one emailed to me) while you're viewing it (as the printed report can be quite long). The company could also email you a copy of your purchase invoice and/or the ability to log in after the fact with a followup email (otherwise, you have to print the pages as you go during the checkout process). Nonetheless, I'll be back for more reports.
Thank You Som,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@vehiclehistoryrecord.com
Best Regards,
David Wilson
The site didn't have a ton of info for me, but other sites couldn't even find the vin#, so that was a big plus. I was starting to worry that the vehicle I just bought didn't exist, until I found it here. Big relief
Thank You Kathie,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@vehiclehistoryrecord.com
Best Regards,
David Wilson
The information on the site is really complete. I combines many other car info sites all in one place and for less money than any of the others. I was a car dealer for a number of years and for the money this is a very well worth while bunch of information from what I had to chose from before. I will use the site again for sure. Because of my car background I still have friends calling for help when they are purchasing a vehicle. This will be helpful for sure. My only negative criticism is the upsell, which is fine to make the attempt but, when clicking on the decline button I wasn't sure if I just spent $180 or when wanting to go back and not include the 5 or 6 extras at. 20 or. 50 each it processed my order without showing me a final exact order price. Other than that my rating would have been all 5 stars. Great job Cody.
Thank You James,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@vehiclehistoryrecord.com
Best Regards,
David Wilson
Good information. Expected and would've liked more inf on the vehicle.
I have been waiting now for 30 minutes for #3 History of the Vehicle to load and give me some info. I've refreshed twice and there is still the spinning circle saying its loading. I'll call customer service if it continues. But, for the price, it's a good report.
Christine in KY
Dear Christine,
Thank you for sharing your experience! Your feedback is valuable to us and we will use it to improve our products and services.
Best regards,
David Wilson
What a great deal! Only $1.00 why pay more for the same information? Should you decide to tack on some extra's it is only an extra. 95 cents. When they offer the platinum package for $180 (per year)@ 25 searches max per month, just click the decline button at the bottom of the page.
They claim to check with NHTSA (which is free) but did not give me their results, just a number to call them myself.
Included is also a helpful and very thorough checklist to help make an informed purchase.
I was given dates of two accidents, one of which included a Case #, the other did not. I would have liked to have seen the details but for the price I guess I don't mind looking it up myself.
Thank You Stacy,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@vehiclehistoryrecord.com
Best Regards,
David Wilson
This is cool for a $1 I get to view basic history and origin of the car. Still a little vauge on the report due to the owners discretion if he reported it and for the service records I didn't find any. Again maybe it depends on the shop he goes to or does the work himself. Overall good basic in for your bang! Thank you
Thank You Mike,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@vehiclehistoryrecord.com
Best Regards,
David Wilson
Gave me all the info I needed about an older car I'm interested in buying. The price for the report can't be beat. Very thorough and more info then I expected.
Thank You Michelle,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@vehiclehistoryrecord.com
Best Regards,
David Wilson
Used this to checkout a Chrysler van and it seemed to give me all the information that I needed to make a decision. It only cost $1 however they did try and upsell me to add a few more categories for 57 cent which I declined. Sure bets the outrageous price they want for a carfax.
Thank You Tom,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@vehiclehistoryrecord.com
Best Regards,
David Wilson
1.95 for the detailed report. Not bad. You get what you pay for
Thank You Jered,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@vehiclehistoryrecord.com
Best Regards,
David Wilson
It was very surprising the service was so cheap. I was pleased.
Thank You Deitra,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@vehiclehistoryrecord.com
Best Regards,
David Wilson
Was skeptical, and still am... worried that my card will be charged other fees, but was pleased with the report I received, even though I don't think I got all the information I really needed. I was afraid there would be more charges, so was hesitant to ask further questions.
Thank You Leonetta,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@vehiclehistoryrecord.com
Best Regards,
David Wilson
They delivered all that they said they would and all at a great price. Quick and easy
Easy to use, lots of info, low cost. Good idea if buying an old car. Wish it had RPO codes
Thank You Peter,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@vehiclehistoryrecord.com
Best Regards,
David Wilson
Fast and Easy. Thanks!
Thank You Alvaro,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@vehiclehistoryrecord.com
Best Regards,
David Wilson
Great site. Quick, easy, and accurate. Will recommend.
Thank You Andrew,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@vehiclehistoryrecord.com
Best Regards,
David Wilson
See related links to what you are looking for.
Thank You Kennedy,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@vehiclehistoryrecord.com
Best Regards,
David Wilson