• VegasWorld

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Overview

VegasWorld has a rating of 1.45 stars from 175 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about VegasWorld most frequently mention customer service, real money, and fake coins problems. VegasWorld ranks 986th among Games sites.

  • Service
    32
  • Value
    32
  • Returns
    12
  • Quality
    28
Positive reviews (last 12 months): 0%
Positive
0
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0
Negative
7
5
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I have also contacted Vegas World Customer Service many times due to the missing "gems" for my monthly subscription.
  • NOTHING IS EVER THEYRE PROBLEM CUSTOMER SERVICE IS A JOKE> IT DOESNT EXSIST.
How would you rate VegasWorld?
Top Positive Review

“Wait wait wait- Are you guys actually spending real $$ on this site?”

Youare I.
4/19/20

You mean, this fake casino that is just for fun? You guys are buying gems and $#*! for real? WHY? It's not like this is a real casino people- What the F did you all expect? Of course you're going to "lose money"- because it isn't real money. And some of you are acting like somebody put a gun to your head and forced you to enter your credit card details. LOOK- Stupid is as stupid does. This is not a real casino, you will never win real money, the REAL money you spend on this is your fault. Jesus.

Top Critical Review

“Complain about site problems and never win again”

marc s.
12/24/23

I complained about a glitch in the poker...you hit check and it bets anyway...was told they are working on it...happens more and more...complained again...now lost about 298 out of the last 300 poker hands played with 3 to 5 players...I have a better chance of getting hit by lightning...

Reviews (175)

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Reviews that mention popular keywords

vegas world (37) customer service (25)
Thumbnail of user dalew627
1 review
2 helpful votes
January 27th, 2024

Watch the slots smooth play, then see some erratic changes...they hack into your system, put apps on there to cheat your winnings and turn them into losses, and then slam you with countless requests to buy gems and other items...use your Windows Defender on MICROSOFT DEFENDER OFFLINE SCAN - they will block the apps from ripping you off, yet, the site will continually put them on there...This site and Casino World are both rip off bull---- sites that should be prosecuted under RICO laws! - and stay away from BlackJack tables...by the laws of averages and probabilities, the dealer gets you beat more than 80 times the averages...why play at a table where your chances of winning in reality, are cheated from you by more than 8,000% than normal ---

Products used:
played as guest and got ripped off by program site hackers

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Thumbnail of user smalkinmarc0
1 review
1 helpful vote
December 24th, 2023

I complained about a glitch in the poker...you hit check and it bets anyway...was told they are working on it...happens more and more...complained again...now lost about 298 out of the last 300 poker hands played with 3 to 5 players...I have a better chance of getting hit by lightning...

Service
Value
Thumbnail of user gm535
1 review
9 helpful votes
January 29th, 2023

Vegas World Is A Garbage Place. They Encourage Online Bullying And Harassment. Players Who Report Such Negative Behavior Have Action Taken Against Their Account. I Would ABSOLUTELY Not Recommend Vegas Word Or Any Of Their Other Casino Sites.

Tip for consumers:
Do Not Sign Up And Spend Your Money At This Site

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Thumbnail of user kd345
1 review
8 helpful votes
March 30th, 2022

The people at VW only care about money. They are not interested in what the players think. Only losers play this game and casino world. I have proof there are plenty of catfishes and pedos and they don't care. They will gladly take your money for VIP and if there is a problem and you report to support you're wasting your time because they ignore anything you say, or give excuse after excuse.

Here posted is a catfish: Mrs StarGazer111 AKA Starlight111

Thumbnail of user jont249
2 reviews
71 helpful votes
January 11th, 2020

I have gained a 1/2 billion and lost, lost 300mil, 100 mil a few times, gradually build it up and Blackjack just takes it all. The dealer is constantly pulling at 1 number higher then you to win at 75 - 85% of the time. Where's the fun in that? Glad I never spent any real money on this totally rigged game.
By the way, I have been blocked on 2 accounts by VegasWorld.com and CasinoWorld.com, both owned by Flowplay.com, which doesn't reply to messages. Guess they can take your money, just not your criticism.

Tip for consumers:
Don't bet big, you will lose at Blackjack.

Products used:
Games

Service
Value
Quality
Thumbnail of user svetlana.gousseinova
1 review
1 helpful vote
June 1st, 2023

They gave me a monthly gift just for 4 my bets! In 8 hours I get free coins sometimes even not enough to make ONE bet!

Thumbnail of user williamg1957
1 review
6 helpful votes
January 7th, 2022

Another year goes by and No updates. Same old $#*! especially slot tourny games. People make requests and VW just spits back in our face. A 1.7 rating proves it. Just Take Take Take,, Customer comes last. Shake up that team you have and change something. So a big FU goes out to VW. I'm leaving like the rest.

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Thumbnail of user jl651
3 reviews
10 helpful votes
June 26th, 2023

The games are so rigged it's pathetic. Players never win. Blackjack, roulette, all 100% rigged. If this was a real casino it would be out of business in a week. Total waste of time.

Thumbnail of user jennan68
1 review
6 helpful votes
February 9th, 2023

Bad players Bad management Bad game all the way around. Mods tag accounts for no reason. Mods are out of control due to bad management. Stay away from this one.

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Value
Thumbnail of user jamesm3705
1 review
23 helpful votes
September 22nd, 2020

I used to enjoy playing blackjack and I understand the slight advantage to the dealer. But it is very obvious after losing several billion coins to the game, that something is off. I watched very closely how the cards were dealt and I can see an obvious pattern. I'm a good card player let alone blackjack. I can't trust your site anymore even though it's only for fake coins. I just want a fair deal no pun intended.

Thumbnail of user bruces787
1 review
5 helpful votes
March 4th, 2022

So VW has a special game each Friday where you get extra spins when you win free spins on that game. Today's game was Detective Story, I went through 600 spins and didn't get a single hit for free spins, lost millions and spent a lot of charms, needless to say ended up millions in less coins than when I started... what a joke!

Tip for consumers:
Careful of their "specials"

Products used:
Slots

Service
Value
Quality
Thumbnail of user belindaj110
1 review
8 helpful votes
March 21st, 2022

I was getting charged double for the monies I used to purchase chips. I keep up with everything I spend on this game and they were upset and banned me. I live on Social Security and I will not support anyone else. I think they need to pay more attention to their employees. Also, how are we suppose to get in touch with them, there is no phone, email, so we are doomed. Of course they do not want to hear the bad! And I doubt I an answer to this but I plan to go to corporate, I have the name and address. My bank brought these charges to my attention so if you need proof, I will gladly get it for you..

Thumbnail of user enolab4
1 review
7 helpful votes
October 5th, 2022

I had 3000 Disco Balls, and four other types. Imagin my shock when they were GONE! More shocked that VW claims this cannot happen, refuses to gix. Filed a complaint with BBB

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Thumbnail of user tomr1240
1 review
8 helpful votes
February 15th, 2023

I watched a level 60 hit 140 to 340 million on every spin while I played with Jet and wine charms and lost over a billion. And I mean every spin was a win for the level 60. Not another penny will I spend there

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Thumbnail of user kristind65
2 reviews
222 helpful votes
August 1st, 2019

If the obnoxious foul mouth players don't offend you, their customer service will. Your gems, party passes, charms and sea of riches spins (magically) disappear. And to add insult to injury if you question it, you get an answer from a mindless smart a$$ that tells you..."WE DON'T MAKE MISTAKES". This game is not fun, the people are rotten and the casino play is rigged. Don't waste your time or money. Also the game is full of bullies.

Thumbnail of user archd11
1 review
239 helpful votes
May 11th, 2019

Total Rip Off! Take money and give you NO CREDITS!

Customer Service is Real Nasty!

Walk Away from This Rip Off Site.

My Avatar is RHM many people know me so listen to when I tell you this is a PURE SCAM!

Tip for consumers:
DO NOT USE THIS SITE!!!!

Products used:
All Games in Vegas World. You Put in Money to Play an App and they Steal Your Money and Give You Nothing. Nasty Customer Service People. Stay Away from Vegas World!!!!!

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Value
Returns
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Thumbnail of user redr59
1 review
4 helpful votes
March 20th, 2023

Stay away for playing games on this website.

Slow games and stupid people managing and maintaining the site.

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Value
Returns
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Thumbnail of user freds260
1 review
182 helpful votes
February 11th, 2019

Starts out ok, kinda hooks you, after you spend money to buy there stupid gems so you can get stupid charms and go to stupid partys, next thing you know you spent a few hundred dollars, then the games stop paying out its like its real money to vegass world. Which they dont ever want to cut loose of. Meet some good people and of course some real weird ones. Now to point i cant stand playing there stupid game anymore.

Thumbnail of user earlh233
1 review
8 helpful votes
April 6th, 2022

BEAWARE THAT THE STAFF AT VW ARE ONE SIDED. IF YOU DEFEND YOURSELF YOU GET BLOCKED. THE INNOCENT LOSE WHILE THE ATTACKER IS FREE TO PLAY.
NO QUESTIONS ASKED JUST BLOCKED. I FEEL THE STAFF AT VW ARE BOUGHT FROM ADAM C ALL THE WAY TO SAMANTHA. HIGH ROLLERS AND THOUSANDS OF DOLLARS REAL DOLLARS THAT IS. IN ORDER TO GET A LOOK IN WITH CUSTOMER SERVICE THERE. DON'T WASTE YOUR TIME ON THIS ONE SIDED SITE!

Thumbnail of user miket815
1 review
51 helpful votes
January 7th, 2020

You win at first to hook you, You pay for vip(thinking you are LMAO)after about 2 million spins i have never won a jackpot, entered about 2500 tournaments never won one(how can that be when there is 250 players MAX, 99.9% of games im not even in top 25, you do chat with them they tell you to lower your bet if you want to win, yea win nothing, im on level 47 next level will takes 46 BILLION in coins to reach, they do better in taking your cash then live slots in a Vegas, gems are (for me)$20.00 for 1200 gems, you get nothing but charms to help you win and gem add about 10% to your winnings if you are playing under 10,000 bet. TOTAL RIPOFF

Thumbnail of user mortl2
1 review
10 helpful votes
October 10th, 2021

Stay away from this site. A total ripoff, especially blackjack. You will lose every time. No matter what your hand, the dealer always beats you. They say it's random, but it's not. There's nothing random about the dealer constantly pulling a 19,20 or 21 no matter what the face card is. There's plenty of other legit sites, not this one.

Service
Value
Thumbnail of user mysticl1
1 review
54 helpful votes
February 6th, 2020

You guy's should learn the difference between a PROSTITUTE & MOD... But then again anyone that would step into this game can't have much of an education...

Thumbnail of user adame324
1 review
9 helpful votes
January 24th, 2022

They make changes to this game constantly and don't bother to tell you. I have had it this time. The disabled the spacebar on faster play on the slot machines. I'm out. Its a ripoff anyway and they let trolls ruin the experience in social rooms. I would recommend moving to something else.

Thumbnail of user tomb1465
1 review
4 helpful votes
July 21st, 2021

Initially, I enjoyed playing at the online casino and set my goal to winning over one billion coins. After I'd made good progress, the game turned on me and took the majority of my winnings. When I asked customer service what had gone awry, I was told the best way to win was to "buy charms" and/or pay to upgrade to VIP. Also, their I was too often denied a slot tournament win when I had clearly come in first place. Too frustrating and so few wins as the months passed, so I now only play an occasional bingo card. The site's owners should read all these negative reviews and perhaps overhaul their online casino.

Thumbnail of user marys3369
1 review
10 helpful votes
June 24th, 2021

Vegas World was, once upon a time, a fun and entertaining way to pass the time. They have sold out to another company and they have turned a complete 180. It's no longer fun to play since you will not win at any of the games. Their customer service is a total joke since they can never give you a reasonable explanation for anything. I affectionately have termed it a "Vegas World Slump" This current slump has seen me go from over a billion coins to less than a hundred thousand in about a month. My best advice, for anyone considering a membership, would be don't. If you want to play, play as a guest and don't bet a large amout.

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